I am a cash purchaser and have received an absolutely appalling service from Express Estate agency. I have absolutely no idea how they ever sell a a property. Their process for arranging a viewing is over engineered and is not customer friendly. I have made five attempts to arrange a viewing - i\'ve been on the phone all day - each time no one is available to take your call and you have to provide your contact details each and every time. When the \'negotiator\' calls back they do not leave the number they called from - you have to call the \'internet call centre number in Manchester\' - and all they can do is take your details again and again and resubmit your request to view to the \'negotiator\' by email. Absolutely Dickensian service. Needless to say, I would NEVER sell a property with this firm given they have made it impossible for me to attempt to buy one!
What agent could do to change your mind?
Please see free text section. Appalling service.