98% sales valuation accuracy
96% sales fee satisfaction
100% lettings valuation accuracy
88% lettings fee satisfaction
Nov 23,2021
Nov 23,2021
0
people found
this helpful
this helpful
Very glad I used Penny Lane Homes to market my property for sale. Calum explained everything very clearly and the service was top notch. Great photos and brilliant 3D video. Advertised on all the best sites and they dealt with all the enquiries. Sold my property super fast for the best price to the right buyer. Would highly recommend.
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
22nd Nov 2024
reviewed by 'Alex Bird'
18th Nov 2024
reviewed by 'Fiona'
18th Nov 2024
reviewed by 'Tom and Helen'
15th Nov 2024
reviewed by 'Ryan Coburn'
2nd Nov 2024
reviewed by 'Joyce'
20th Oct 2024
reviewed by 'Keith'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 98% | 96% | £34,000 | £342,000 |
| Lettings | 100% | 88% | £350 | £1,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 9 | 1 | 5 | 2 | 42 | 3 | 3 | 0 | 0 | 0 |
Areas covered
- PA4
- Renfrew
- PA8
- Erskine
- PA7
- Bishopton
- G58
- Renfrewshire
- G52
- G53
- G1
- G2
- G44
- G57
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
Nov 22,2024
Nov 22,2024
0
people found
this helpful
this helpful
Ross was brilliant, really quick to answer any queries and questions. Very experienced in handling sales and customers. Really felt in good hands with Ross handling my sale. It was seamless and so straightforward.
Thanks again Ross...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 18,2024
Nov 18,2024
0
people found
this helpful
this helpful
Very courteous service, found me a buyer very quickly.
Were the most helpful when a small glitch occurred and were able to proceed matters smoothly again.
I would recommend this agency....
read full review
read full review
Was this helpful?
Yes
Yes
Nov 20, 2024
View all comments
(1)
Hi Fiona, thanks very much for recommending us! All the best for the future! ...
Nov 18,2024
Nov 18,2024
0
people found
this helpful
this helpful
Ross is the most genuine and helpful agent we have ever used. Without his guidance, experience and knowledge, we would most certainly have lost our sale. He exceeded our expectations and can’t thank him enough.
Emma was there from start to finish, providing us ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 20, 2024
View all comments
(1)
Hi Tom and Helen, thank you both very much for your kind words. We appreciate this very much!
Thanks again,
Ross ...
Nov 15,2024
Nov 15,2024
0
people found
this helpful
this helpful
First time using Pennylane, would highly recommend. Emma was our estate agent & she couldn't have been more helpful along the way, always kept us updated even when she was unwell or on annual leave. Nothing was ever a bother....
read full review
read full review
Was this helpful?
Yes
Yes
Nov 20, 2024
View all comments
(1)
Thank you for the review Ryan! ...
Nov 02,2024
Nov 02,2024
0
people found
this helpful
this helpful
Ross & Emma are both professional yet easy to deal with agents. They got my flat on the market quickly and with no fuss.
Despite the first sale falling through, (the buyer dropped out) they got it back on the market almost immediately, and then achieved ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 20, 2024
View all comments
(1)
Thanks for the review Joyce! I hope you are settling in to your new home in Paisley :) Take care! ...
Oct 20,2024
Oct 20,2024
0
people found
this helpful
this helpful
From the first meeting with Ross to finialising the sale, both Emma and Ross were great to deal with. Both with dealing with questions and updates on the viewing process....
read full review
read full review
Was this helpful?
Yes
Yes
Nov 20, 2024
View all comments
(1)
Thanks Keith! We appreciate you taking the time to leave a review for us! ...
Oct 10,2024
Oct 10,2024
1
people found
this helpful
this helpful
As Charlotte's fiancé, I've only witnessed the behaviour of Ian and Penny Lane Homes from the outside, but what I've seen has been deeply concerning. Charlotte has rented a property through this agency for nearly two years, always paying rent on time and taking ...
Was this helpful?
Yes
Yes
Oct 09,2024
Oct 09,2024
0
people found
this helpful
this helpful
Great Service from Ross and Emma.
Got my mums house sold so quick the price was more than expected .
Great communication .
Would recommend ....
read full review
read full review
Was this helpful?
Yes
Yes
Nov 20, 2024
View all comments
(1)
Thanks for the kind words! ...
Oct 08,2024
Oct 08,2024
0
people found
this helpful
this helpful
From the first phone call to the handing over of the keys Ross & Emma were brilliant!
They took all the stress out of selling our property.
I would highly recommend anyone thinking of selling to use Pennylane....
read full review
read full review
Was this helpful?
Yes
Yes
Nov 20, 2024
View all comments
(1)
Thank you for the review Gemma! We appreciate this a lot! Thanks again! ...
Oct 01,2024
Oct 01,2024
0
people found
this helpful
this helpful
Excellent service better than I've had elsewhere for the same property and in other areas. The staff are responsive to enquiries and if the tenant leaves quickly identify a new replacement. I switched when my previous agency failed to let the flat, Penny Lanes quickly ...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 26,2024
Sep 26,2024
0
people found
this helpful
this helpful
From our first meeting with Ross we knew that we had made the right choice for our house sale. Ross & Emma have kept us informed and reassured throughout the process. They have been invaluable and our house sale was done in a week. Highly highly ...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 11,2024
Sep 11,2024
0
people found
this helpful
this helpful
We’ve had just the best help from Ian, Kayleigh and Callum. Responsive and professional through the myriad of needs that arise. Penny Lane compares very favourably to previous letting agencies we have used before! Thank you Team PL....
read full review
read full review
Was this helpful?
Yes
Yes
Sep 09,2024
Sep 09,2024
0
people found
this helpful
this helpful
We were made to feel cared for and valued from the first meeting. There was a personal touch throughout. The process was smooth and good value for money....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 14,2024
Aug 14,2024
0
people found
this helpful
this helpful
Great service from Penny Lane Homes. From the initial contact with Ross/Emma and the quick sale of my son's flat, we were kept informed at every stage. I'm happy to recommend....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 12,2024
Aug 12,2024
0
people found
this helpful
this helpful
Penny Lane are brilliant again. On a previous sale we used Penny Lane and when our circumstances change we found them extremely helpful. They gave a fair valuation, and were thrilled for us when the property sale exceeded expectations. Through their network of advertising we ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 12,2024
Aug 12,2024
0
people found
this helpful
this helpful
Penny Lane organised a remortgage for me about 20 years ago, couldn't fault them then. More recently sold my house quickly, easily and very professionally. Can't fault them now. Deserve the 5 stars and more. Ross and Emma were amazing, photographer was brilliant, really took time and ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 12,2024
Aug 12,2024
0
people found
this helpful
this helpful
Brilliant service and help again. Due to a change in circumstances we put our home on the Market. We had used Penny Lane before and had great service. This time was no exception. They arranged the home report and advised on the valuation. Through their ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 05,2024
Aug 05,2024
0
people found
this helpful
this helpful
Why we would choose Pennylane again. From the initial phone call to follow-up interview and final sale, Pennylane staff were friendly, straightforward and efficient. They were genuinely interested in getting the best outcome for us. Ross and Emma played very strong hands in helping us ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 12,2024
Feb 12,2024
1
people found
this helpful
this helpful
Both Emma and Ross were extremely professional and friendly.
Had my property on the market and sold within a week.
I couldn't fault the service and would highly recommend....
read full review
read full review
Was this helpful?
Yes
Yes
Jan 15,2024
Jan 15,2024
1
people found
this helpful
this helpful
Pennylane homes provided a very reasonable quote to sell our house and also offered us the option to pay on settlement for no additional charge which was most welcomed. Jack Joss introduced himself and the initial marketing process was very smooth. It became apparent however ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 18,2023
Dec 18,2023
1
people found
this helpful
this helpful
Overall, we had a very good experience with the Renfrew-based team. They demonstrated strong local knowledge, understood market conditions, were very responsive and ultimately got the job done, whilst achieving our target price. Can't ask for much more and thanks to Ross and Emma.
(Suggestion; ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 21,2023
Nov 21,2023
0
people found
this helpful
this helpful
Excellent advertising of my property and very quick sale . Great customers service . Very professional , helpful and approachable staff . Would definitely recommend ....
read full review
read full review
Was this helpful?
Yes
Yes
Nov 01,2023
Nov 01,2023
0
people found
this helpful
this helpful
Very happy with the service I received from Ross and Emma in the Renfrew office. Came across as far more professional and interested in selling our flat than other local estate agents for the same price so we choose them. Flat sold for over the ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 18,2023
Oct 18,2023
0
people found
this helpful
this helpful
Second time using pennylane to sell our home and they were fantastic. Couldn't fault them. Everything was done so quickly and efficiently. Such good communication with all staff. And we got a great price for our home....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 25,2023
Aug 25,2023
0
people found
this helpful
this helpful
All we can say is a massive thank you to the team at Penny Lane Renfrew. This was our first time selling and we felt a little out of our depth, but we needn't have been as Ross and the team could not have been ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 11,2023
Aug 11,2023
0
people found
this helpful
this helpful
Recently sold my flat with Penny Lane homes in Renfrew and cannot recommend them enough. From start to finish Ross & Emma, we're friendly, helpful and professional. They went above and beyond not only to sell my home but to find a new one. Thankyou !...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 10,2023
Aug 10,2023
0
people found
this helpful
this helpful
Would highly recommend the use of Pennylane homes to sell your property.
Expert advice and they always kept me up to date on how the sale was going.
Great photos and description on the advert, plus a very friendly team....
read full review
read full review
Was this helpful?
Yes
Yes
Jun 26,2023
Jun 26,2023
0
people found
this helpful
this helpful
I sold my property with Penny Lane Homes earlier this year and was thoroughly impressed with the service I received from the Renfrew office. From the outset the team were very helpful, especially Emma, completing all the initial steps in a timely manner around my ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 26, 2023
View all comments
(1)
Thank you for your lovely review Deanna! It was a pleasure dealing with the sale of your property. ...
Jun 01,2023
Jun 01,2023
0
people found
this helpful
this helpful
A real pleasure to deal with Emma and the team. Very professional and would recommend to anyone buying or selling...
read full review
read full review
Was this helpful?
Yes
Yes
May 30,2023
May 30,2023
0
people found
this helpful
this helpful
Calum and Emma were both excellent to work with and nothing was a problem for them during my purchase and sale. They offered advice and supported me every step of the way and as a buyer and seller, I would highly recommend them as they ...
read full review
read full review
Was this helpful?
Yes
Yes
Emma
(21)
Ross
(21)
Kayleigh
(14)
Ian
(8)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Please email branch for complaints procedure or see our website.
Last updated at 1:58 PM 17/10/2018 by Penny Canning
Best Estate Agent in Renfrew 
