I have dealt with both branches and found them to be most considerate and helpful. I really appreciate the quality of service they provide with their own personal touches. This is Something i find somewhat lacking in some of the larger estate agents within the area. Surj has a great knowledge of the area and is well up to date with current trends; be it rental or selling. No complaints from tenants who I have met and most have been more than happy with the service thats provided by Surj and everyone else at Castles. Its a big thumbs up from me! !