"Spotted a property for sale with JH Jones in November 2012, arranged to view and after the viewing offered the asking price as a cash buyer, then after providing proof of my funds (which I have never had to do before) I waited and waited, then I was told they had received an offer above the asking price, so I increased my offer again, it was clear that the agents were still showing people the property, and would not accept my offer, they were clearly trying to start a bidding war. Days passed before being told that the vendor did not want a bidding war, but they now had three offers, (another new offer) and asked if I wanted to increase my offer, I did, again days passed and I was then told my offer was rejected. I made a new offer some £20k above the asking price again after days my offer was rejected, I personally would not trust this agent to sell a property let alone buy one from them, it is little wonder Estate agents have such a bad name and reputation. This agent is slow to reply, does not follow OFT guidelines, such as showing a property under offer when it is under offer, clearly to start a bidding war, stay well clear of this agent. have asked for the complaints procedure which they sent but despite asking several times, have still not been given an e mail address for the person you have to make the complaint to. Have made a complaint to the OFT and the property ombudsman about this agent.
What agent could do to change your mind?
If they had been speedy, efficient and honest, and accepted the full asking price offer when it was made, instead of still showing the property and showing it as still for sale instead of under offer.
Told me of the other offers.
Not told others what my offers were.
Never known an agent take so long to accept or reject an offer of the asking price from a cash buyer.
The property should have been listed as offers over if they wanted more than the asking price.