“We viewed two properties through this agent, yet they never ......”

Feb 06,2013
By: 'TheSearchers'
Feb 06,2013
2 people found
this helpful
We viewed two properties through this agent, yet they never asked for feedback. What can the agent then tell the sellers? It seems ridiculous, especially in this market to not do a follow up phone call. It is a basic essential to be kept in the loop. I feel our custom is not wanted; therefore we will look at properties through other agents. There is much that can go wrong when buying and selling houses, one of the problems can be the poor communication of agents involved. We seem to receive plenty of news letters from this agent to say the market is looking up etc... We also receive property details which might meet our criteria. But we did not receive a phone call after viewings to give feedback; the agent should not expect the buyer to make such calls. I do not rate this agent because of this lazy oversight.
Was this helpful? Yes
By: Lawrence Rooney
Feb 19, 2013
Dear TheSearchers unfortunately we do not appear to have anybody called TheSearchers on our database. However if you could let us know who you are we can tell you the dates and times that we will have tried to contact you for feedback which will have been three attempts. We would love to know your feedback on the properties you have viewed it is always disappointing for our vendors and ourselves when we can not contact people who have viewed properties.

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.

Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.

Lawrence Rooney Estate Agents

78 Liverpool Road Longton, Preston

01772 614433

Opening hours

As Seen On

Find the Best Agent to
Sell or Rent Your Home