We viewed two properties through this agent, yet they never asked for feedback. What can the agent then tell the sellers? It seems ridiculous, especially in this market to not do a follow up phone call. It is a basic essential to be kept in the loop. I feel our custom is not wanted; therefore we will look at properties through other agents. There is much that can go wrong when buying and selling houses, one of the problems can be the poor communication of agents involved. We seem to receive plenty of news letters from this agent to say the market is looking up etc... We also receive property details which might meet our criteria. But we did not receive a phone call after viewings to give feedback; the agent should not expect the buyer to make such calls. I do not rate this agent because of this lazy oversight.