After being guzumped on two previous properties, we were very nervous about finding a house we liked and actually making it through the buying process! Richard took us around a few houses and when we fell in love with one, and knowing our nervousness, came back with an answer from the sellers the very same night. The sale process conducted by his colleague Fraser was incredibly smooth, and they were in contact with us throughout the following 3 months. Out of all the agents we dealt with in the 9 months we were looking for a house in Newbury, Downer & Co were the only ones who were constantly professional, really understood what we wanted and also what the seller wanted and were efficient and friendly even through the stressful bits! I would definitely use them to sell our house should we ever move!