0% lettings valuation accuracy
0% lettings fee satisfaction
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2024
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Nov 16,2021
Nov 16,2021
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I had a very poor experience with Gardiner Waters when trying to arrange a flat rental for my parents-in-law. After a successful viewing of the property we gathered all the relevant info together, sent it through and the next day we were emailed a rental agreement. The deposit was duly paid, but only 4 hours after the initial email the rental agreement was unilaterally withdrawn. No proper explanation was ever given for this. The landlord was blamed for the decision, but Craig indicated is was at the advice of Tony Waters, one of the partners. As soon as the decision was made, all contact was dropped. I managed to get one return call from Craig to say that he was embarrassed by the situation, and he would try to find out where the miscommunication had happened. I never got any further reply. Despite several requests Tony has never shown the courtesy of getting back to me with an explanation.
Needless to say my parents in law were distraught. I still have no idea why we were messed around so badly. The deposit was returned and now they won't take any calls or reply to emails.
I would recommend avoiding this company if at all possible. We were treated shockingly badly, and there didn't seem to be an ounce of professionalism between them. The only silver lining was that this experience persuaded me to buy a flat instead of my parents-in-law having to deal with shady companies like this.
Needless to say my parents in law were distraught. I still have no idea why we were messed around so badly. The deposit was returned and now they won't take any calls or reply to emails.
I would recommend avoiding this company if at all possible. We were treated shockingly badly, and there didn't seem to be an ounce of professionalism between them. The only silver lining was that this experience persuaded me to buy a flat instead of my parents-in-law having to deal with shady companies like this.
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Latest Reviews
16th Nov 2021
reviewed by 'J Stockwood'
Opening Hours
Address
Gardiner Waters Property Management
20-23 Woodside Place
Glasgow
Glasgow City
G3 7QL
0141 582 1239
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 0% | 0% | £625 | £625 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 |
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I had a very poor experience with Gardiner Waters when trying to arrange a flat rental for my parents-in-law. After a successful viewing of the property we gathered all the relevant info together, sent it through and the next day we were emailed a rental ...
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Dec 09, 2021
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Thanks for your feedback, however please be clear that any perceived poor service you received from Gardiner Waters was a result of misinformation provided by yourself.
You have never been a tenant or landlord of Gardiner Waters and you have never made an application to be either. ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 4:47 PM 19/08/2019 by heather heather
You have never been a tenant or landlord of Gardiner Waters and you have never made an application to be either.