75% sales valuation accuracy
92% sales fee satisfaction
100% lettings valuation accuracy
96% lettings fee satisfaction
...left to get your reviews in for the
2024
allAgents People Awards
Nov 16,2021
Nov 16,2021
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Always clear and helpful advice.
Smiling faces and prompt precise service.
Used Blackstones many times over the last 8-9 years, always without issue.
Best agency I've used in the E14 area- there are many duds around!
Smiling faces and prompt precise service.
Used Blackstones many times over the last 8-9 years, always without issue.
Best agency I've used in the E14 area- there are many duds around!
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Latest Reviews
20th Apr 2023
reviewed by 'Davide'
6th Apr 2023
reviewed by 'Mayra'
5th Oct 2022
reviewed by 'Barbara'
4th Jul 2022
reviewed by 'Iveta'
23rd May 2022
reviewed by 'Ramon'
16th Nov 2021
reviewed by 'Anamika'
Opening Hours
Address
Blackstones Residential
Unit 1, 3 Limeharbour
London
Greater London
E14 9LS
0203 129 1870
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 75% | 92% | £0 | £0 |
| Lettings | 100% | 96% | £1,250 | £2,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 8 | 0 | 16 | 2 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
- E14
- E2
- E6
- E9
- E15
- E3
- SE16
- SE10
- E16
- EC1
- SE1
- E6
- SE1
- W2
- SE2
- E1
- SE9
- E1 5
- W2
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Rankings
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Latest Properties
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Apr 20,2023
Apr 20,2023
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Blackstones residential is amazing! I just moved to one of their flat and I couldn t be happier. Sleiman is been amazing with his service and support in the whole process. I would recommended it yo anybody looking for the finest places in london. A ...
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Apr 06,2023
Apr 06,2023
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My experience with this agency has been amazing! Very kind and honest agents, they do care about the tenants and that is very much appreciated! Thank you so much for your excellent service...
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Oct 05,2022
Oct 05,2022
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Sam was really amazing throughout in the 2,5 years that we lived at our flat. His response is very quick and very helpful. We didn’t have many issues but when we did it together with the landlord response everything was sorted very quick. He really ...
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Jul 04,2022
Jul 04,2022
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We rented a property a couple of months ago and so far the experience has been overwhelmingly positive. During the viewing with Alex we were given time and space to look around and had our questions answered patiently and thoughtfully - we got the impression ...
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May 23,2022
May 23,2022
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Me and my wife had a pleasant experience with them. Salam helped us during the entire viewing, offering and renting process and answered to the queries we had throughout the process. The check in process was smooth and Salam managed to get a contractor to ...
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Nov 16,2021
Nov 16,2021
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Always clear and helpful advice.
Smiling faces and prompt precise service.
Used Blackstones many times over the last 8-9 years, always without issue.
Best agency I've used in the E14 area- there are many duds around!...
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Dec 09,2020
Dec 09,2020
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Really great experience. Salam and everyone I dealt with was super friendly and helpful, replied quickly to my emails and tried to sort out the move as quickly as possible. Very smooth - nothing to complain about....
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Oct 23,2020
Oct 23,2020
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Salam Miah has been the best agent I've ever had to deal with.
He was brilliant from the moment we've stepped to see the property up until the last goodbye.
Very professional, responsive and helpful.
Dealing with him showed me how good an agent can ...
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Sep 30,2020
Sep 30,2020
5
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I dealt with this company for a year and am not satisfied at all with their work. While the initial part of the letting was dealt in a semi- professional manner (quick process but dirty flat on our arrival). After we moved in, they completely ...
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Dec 12,2019
Dec 12,2019
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I am really satisfied with the service provided by Blackstones and I highly recommend it to my friends! As a tenant, I always feel supported and helped by the team. They are really responsive, helpful and react fast in case of issues with the flat, ...
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Dec 11,2019
Dec 11,2019
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Have let as a tenant through Blackstones Residential over 3 years ago and communication has always been very good and effective from day one. Their mission is to make renting uncomplicated.
Sam in particular is a very professional agent, persistent in serving in the best way ...
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Dec 11,2019
Dec 11,2019
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They are very efficient and very fair with their cost structure. They managed to find us a tenant within a short period of time, and communicated constantly with us to find us the best deal. Highly recommend...
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“Sam is trustworthy, professional down to a tee. And always completes any task within the time frame as per his promises. I've necer had to chase him f...”
Apr 14,2019
Apr 14,2019
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Amazing and precise service. In the last 7/8years of using this agency I have not found one fault.
They have instilled my trust back into estate agencies. They are my first and only go to for every new rental....
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Comment on agent fees
Compared to what the other agencies are offering, not only are BLackstones very competitive but they also provide the best service I have seen from a Tower hamlets agent.
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Apr 09,2019
Apr 09,2019
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Blackstones Residential have managed my apartment in Canary Wharf over the last few years. Sam has always provided a very professional, efficient, responsive and friendly service and I have not had any void periods with them. I recommend Blackstones strongly to any prospective landlord or ...
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Comment on agent fees
Good value - cost effective for full management service provided.
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Mar 21,2019
Mar 21,2019
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I first met Sam & Alex 5 years ago, and I must say, they are simply first class! They're genuine, straight talking, decent men- definitely not your typical agency!! I've always found renting to be a stressful process, but Sam and Alex have this flare about them ...
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Mar 18,2019
Mar 18,2019
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Sam has always been extremely helpful and proactive. I am new to the buy-to-let market, and his guidance and advice have always been spot on. He has handled all of the tenants with professionalism and courtesy but also while always looking out for my best ...
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Comment on agent fees
I think the fees are fair and reasonable
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Mar 15,2019
Mar 15,2019
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I appreciate the agent for the service. The office is close to the flat and the staffs worked friendly to offer information as a bridge between landlord and tenant. It would be even better if the efficiency of responding to the tenant could be improved ...
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Mar 14,2019
Mar 14,2019
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Sam was very helpful during the process to settle in the apartment. He did his level best to help us out beyond the agency services coverage to overcome challenges we have faced while settling in the apartment...
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Mar 14,2019
Mar 14,2019
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We have been renting our flat through Blackstones for nearly 5 years now. To be honest, we weren't sure at the beginning because we didn't hear about the agency before. However, we found them to be professional, dependable and very accommodating. Blackstones also informed our landlord ...
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Comment on agent fees
Generally comparable to other agencies, with some fees higher and others lower than the market average
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Mar 05,2019
Mar 05,2019
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I have used several agents over the years and I can safely say that Blackstones Residential are one of the best agents I have worked with. They are very professional, find high quality tenants, keep the landlord well informed and do a great job over ...
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Comment on agent fees
Blackstones fees are not necessarily the cheapest, but are certainly value for money and they operate in a very commercial manner in the way they charge their fees
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Oct 06,2017
Oct 06,2017
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Sam was very helpful and patient with us even when referencing from my office was getting delayed. He kept everyone in loop and provided all of us with regular updates. Overall it was a very nice experience with him....
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Comment on agent fees
Slightly on the higher side
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Oct 01,2016
Oct 01,2016
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We had a very positive experience with Blackstones Residential right from the start; communication with Sam was always very quick and efficient, and any issues we had he strove to resolve as soon as he could. We felt he genuinely cared for our well-being as ...
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Oct 05, 2016
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(1)
Your welcome Oliver, you both have been great tenants too. wish you the best of luck in near future. ...
Nov 19,2015
Nov 19,2015
2
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I have recently worked with Blackstones Residential in Canary wharf both as a landlord and as a buyer and I have to say there is a world of difference between other agents and Blackstones, I worked with Alexander Daniel and the sales manager Salam Miah, ...
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Comment on agent fees
Fees are very competitive
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Nov 10, 2020
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I had a positive experience with this agent. They are really responsive and they are on top of any issue regarding the flat.
I have dealt with Salam and he was always super helpful.
Would definitely recommend. ...
Sep 18,2015
Sep 18,2015
9
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SCAM AGENCY ! they did not protect our deposit with any deposit scheme ! The landlord and agency must have been working together to take our deposit. They did not answer our phone calls and were avoiding us most of the time! We still did not get ...
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Nov 12, 2015
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Dear SA,
I can confirm we have never received any complaints regarding a deposit issue for SE16 property and also i cannot relate your username with any of our clients. If the Agent/Landlord did not secured your deposit then by Law, you are entitled to claim 3x more than the amount of deposit paid, and your case doesn`t need to be strong, as this is straight forward and can be dealt with even by yourself without having to pay for a solicitor. If this is not a FAKE review made by competitors, th ...
Nov 11,2013
Nov 11,2013
4
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I just wanted to say thank you for the great service we have received from Blackstones Residential in renting our property. I appreciated the fact you always took time to speak to me after viewings and update me on people's feedback. I also appreciate your ...
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Oct 28,2013
Oct 28,2013
3
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Blackstones Residential were excellent in helping us find a property. Their staff went out of their way to accomodate us which resulted in us finding a great property. For example, we asked Sam - the agent we were dealing with - if it were possible ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Last updated at 4:36 PM 27/01/2021 by Sam
