When viewing the property it looked in great condition, however it wasnt until we moved in that the place began to be covered in mold and damp! We later found that before viewings they told us to wipe off the mold because it doesnt look good to prospective tenants. We have had multiple problems with them and everything keeps breaking and takes weeks or months to be repaired. We were without heating for a number of weeks as well as being with out a fridge freezer and having no electricity for a while. As well as this the other tenants bed was infested with bedbugs and the underneath of the matress was frayed and covered in bedbug faeces!!! They tried to blame us but pest control said that they had been there well before we moved in. She had to wash everything fabric and they would not reimburse her for costs of using a laundrette (we couldnt use our washing machine because it would have racked up our electricity allowance and it takes ages to dry washing out). The heating is very poor and the flat is freezing cold but they want us keep the windows open to prevent damp and mold. We have now had to get environmental health out who are fighting our case that living conditions are appauling. Accommod8 just do not care about their tenants. It\'s disgraceful!
What agent could do to change your mind?
they could not change our mind. They have provided poor customer service and the living conditions are shocking!