My flat mates and I lived in a flat manged by Fineholm for 2 years and I can say that I have found the staff to be really helpful when I asked any questions about my lease and also with any maintenance things that came up. Not many things happened while we lived there though! We had a few small things like broken washing machine which was replaced quickly and a dodgy radiator but again that was fixed wihtin a few days. Very helpful staff. They explained the new deposit set up when we were leaving and we\'ve got our deposit back ( we had to pay for a carpet clean though) in 5 days. Would happily rent through them again.