Not happy with the treatment I have received at this branch. When I applied I was in a difficult situation between homes and required a swift process. As it turns out the staff were most unhelpful, contact was through email only and we had to keep phoning to chase them. Items which could have been completed during my application process were left until last minute. I was given four different completion dates and the entire process took over 2 weeks when other agents (e.g. your move) completed the work within one week.