Pymm and Co Estate Agents
Norwich, NR1
2.9/5, 64 reviews
48% recommended
91% sales valuation accuracy
86% sales fee satisfaction
75% lettings valuation accuracy
65% lettings fee satisfaction



Property Features

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2022 allAgents Estate & Letting Agents Awards


“LETTING FLATS...”

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Oct 20,2021
Minithumbup
By: 'Robert James Wormall'
Oct 20,2021
0 people found
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I have been dealing with Pymm & Co for over seven years now and Mel for at least five. Whenever I contact them I have also found them very efficient and seem to be able to vet the applicants very thoroughly and quickly. When you hear of some of the agents operating in the letting market it is nice to come across an organization like Pymm & co.
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Opening Hours
Address

Pymm and Co Estate Agents
4 Ber Street
Norwich
Norfolk
NR1 3EJ
01603 305805

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 91% 86% £165,000 £285,000
Lettings 75% 65% £450 £1,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
8 4 6 15 7 1 8 1 2 12
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
ARLA Property Redress Scheme
Latest Properties

No Properties

“Thank you to Leon who was helpful and friendl......”

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May 11,2022
Minithumbup
By: 'Penny'
May 11,2022
0 people found
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Thank you to Leon who was helpful and friendly. Kept me informed throughout the sale process. Would recommend Pymm and Co....
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“LETTING FLATS...”

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Oct 20,2021
Minithumbup
By: 'Robert James Wormall'
Oct 20,2021
0 people found
this helpful
I have been dealing with Pymm & Co for over seven years now and Mel for at least five. Whenever I contact them I have also found them very efficient and seem to be able to vet the applicants very thoroughly and quickly. When you hear ...
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“Buying a property through Pymms I found staff......”

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Aug 25,2021
Minithumbup
By: 'Pam Eagling'
Aug 25,2021
0 people found
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Buying a property through Pymms I found staff very efficient and friendly with great advice given too. If it wasn't for a member of staff here I wouldn't have completed my sale last day of June so I am completely grateful....
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“I recently purchased a property through Pymm ......”

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Aug 24,2021
Minithumbup
By: 'Nicola'
Aug 24,2021
0 people found
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I recently purchased a property through Pymm and Co and was very happy with the service. Rachel Ingleby was very helpful and kept me updated throughout. She was quick to answer any queries I had and helped push the purchase through towards the end of ...
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“Overall I have been extremely dissatisfied wi......”

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May 26,2021
Minithumbdown
By: 'Disappointed'
May 26,2021
2 people found
this helpful
Overall I have been extremely dissatisfied with Pymm and Co's as an agent, in terms of their poor customer service, lack of proper communications, inefficiency, disorganization, and inability to manage properly works that were required at my property. Throughout the period that Pymm and Co ...
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Comment on agent fees
Throughout the period that Pymm and Co were 'managing' my property, I was surprised at the high cost of works conducted by their contractors. I have since heard from 3 separate contractors that Pymm and Co charge 'hidden commission' on all works done at properties they manage. There was nothing in the contract, and I would not have agreed to it had I know about it.
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“Professional friendly help with buying our ho......”

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May 06,2021
Minithumbup
By: 'Julie Norton'
May 06,2021
0 people found
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Professional friendly help with buying our house which had a few hold ups along the way which were sorted out thanks to Leon for his help...
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“From initial valuation by Jack & interaction ......”

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Apr 29,2021
Minithumbup
By: 'Kim'
Apr 29,2021
1 people found
this helpful
From initial valuation by Jack & interaction with Leon Ramsden Operations Manager, the service has been excellent. The whole process can seem stressful but with Leon's straight forward approach & support the sale of our house has gone through. So thank you Leon for your unwavering & calming ...
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“Very easy to deal with and welcoming. Just si......”

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Apr 19,2021
Minithumbup
By: 'Patrick Seabourn'
Apr 19,2021
1 people found
this helpful
Very easy to deal with and welcoming. Just simple which is refreshing these days. Viewing was quick but informative. Landlord was lovely to...
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“Black Mould...”

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Apr 15,2021
Minithumbdown
By: 'Dylan Bailey'
Apr 15,2021
3 people found
this helpful
Pymm & Co were more than happy to rent out a dangerously mouldy house to a family, a serious health hazard. They don't seem to think that they have any responsibility to the people who use their agency to rent a house. If you rent through ...
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“Damp and Mouldy House...”

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Apr 08,2021
Minithumbdown
By: 'Charlie P'
Apr 08,2021
1 people found
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Pymm and Co have rented out a home in a disgraceful condition to my friends, with damp and mould on the ceiling, walls, and under the sink, as you can see from the pictures attached below, and has damaged the personal belongings of the tenants. ...
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“My Pymm and co experience was nothing but ex......”

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Apr 07,2021
Minithumbup
By: 'Christopher'
Apr 07,2021
0 people found
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My Pymm and co experience was nothing but excellent from start to finish of my 6 month tenancy. From getting the keys to handing them back . If I had any issues with the property of which there wasn't many it couldn't have been dealt with any ...
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“I have dealt with pymm and co for a number of......”

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Apr 07,2021
Minithumbup
By: 'Christopher'
Apr 07,2021
0 people found
this helpful
I have dealt with pymm and co for a number of years from my first dealings to present I have always been impressed with the reliable proffesional service I have recieved...
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“Horrible Agency! AVOID!...”

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Apr 07,2021
Minithumbdown
By: 'Denzil'
Apr 07,2021
2 people found
this helpful
Horrible agency. They don't care about tenants and would rather try to ignore/silence them than fix their horrible property or make amends with the tenants they've wronged....
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“Disgusting service, rented house FULL of mould & damp...”

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Apr 06,2021
Minithumbdown
By: 'Magdalena'
Apr 06,2021
3 people found
this helpful
My partner and I were with Pymm & Co for 6 months. For the entirety of our tenancy the house was covered in black mould as a result of severe damp that Pymm & Co avoided doing anything about. Our belongings were ruined as a result, we had ...
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“If I could give 0 stars I would. Pymm & Co di......”

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Apr 05,2021
Minithumbdown
By: 'A'
Apr 05,2021
5 people found
this helpful
If I could give 0 stars I would. Pymm & Co did not deal with damp and mould in their property, and then re-let without fixing the issues while hiking the rent. AVOID!...
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“Rented mould with a house around it...”

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Apr 05,2021
Minithumbdown
By: 'Chris K'
Apr 05,2021
5 people found
this helpful
Pymm & Co rented a home that was clearly unfit for human habitation to an NHS worker and their partner. Damaged their belongings and took a toll on their mental health, all during a pandemic! No help given - only recommended that the tenants buy a ...
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“IGNORING ISSUES OF DAMP AND MOULD...”

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Apr 05,2021
Minithumbdown
By: 'Charlie'
Apr 05,2021
3 people found
this helpful
Continuing to avoid issues regarding damp and mould in one of their properties, and treating tenants poorly. Terribly company, definitely AVOID!!...
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“Terrible Mould...”

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Apr 05,2021
Minithumbdown
By: 'Ewan'
Apr 05,2021
3 people found
this helpful
Pymm and Co have refused to act to compensate their customer Magdalena after forcing her to live in a mould covered property, they repeated forced her to pay for the costs of living in a unlivable property. Absolutely disgusting....
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“Pymm & Co rented out a property full of damp ......”

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Apr 05,2021
Minithumbdown
By: 'Niahl'
Apr 05,2021
4 people found
this helpful
Pymm & Co rented out a property full of damp and mould, and refused to see the necessary repairs done to the house to make it in a safe, liveable condition. They clearly treat their tenants with nothing but contempt, seeing us as nothing more than ...
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“Disgusting...”

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Apr 05,2021
Minithumbdown
By: 'El'
Apr 05,2021
2 people found
this helpful
Pymm & Co astound me. They were happy to let a dangerously mouldy house to an NHS worker during a pandemic. They don't seem to think that they have a moral or legal responsibility to the people who use their agency to rent a house. Well, ...
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“Shocking agency! They still descriminate agai......”

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Sep 24,2020
Minithumbdown
By: 'Paul'
Sep 24,2020
5 people found
this helpful
Shocking agency! They still descriminate against people on benefits and the disabled which is against the law.Rude arrogant staff.like so many others have said avoid at all costs !...
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“My daughter booked a viewing for a rental pro......”

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Sep 09,2020
Minithumbdown
By: 'Add'
Sep 09,2020
5 people found
this helpful
My daughter booked a viewing for a rental property advertised by pymm and co , on arrival was told that all viewings for that day had been cancelled, made another appointment for the same property, turned up and was told it had already been let, no ...
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“Professional and Excellant Service...”

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Aug 03,2020
Minithumbup
By: 'Andrew'
Aug 03,2020
0 people found
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Pymm&Co provided me with a professional streamlined service for letting out my property. They were excellent. Sorting out all the requirements, finding tenants and keeping me updated. I can highly recommend them for Lettings from a Landlord and Tenancy viewpoint. Nadine of the Norwich ...
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“She went the extra mile...”

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Aug 01,2020
Minithumbup
By: 'Sam'
Aug 01,2020
0 people found
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Megan is an asset to Pymm and Co. I had a friend travelling in to accompany me on a viewing, Megan made this possible by taking her own time to do a viewing out of office hours! Thank you Megan. KG...
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“Thanks for the wonderful service...”

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Jun 24,2020
Minithumbup
By: 'James'
Jun 24,2020
1 people found
this helpful
Thanks again for the wonderful service received and finding us a new tenant in these uncertain times. Special thanks to all the Ladies in the Norwich office including Sarah, Andra. Megan, Mel and Nadine. Our tenant had to leave early and a new tenant was ...
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“I've had an excellent experience renting out ......”

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Jun 17,2020
Minithumbup
By: 'Ben'
Jun 17,2020
1 people found
this helpful
I've had an excellent experience renting out my property with Pymm and Co. They were very friendly and helpful throughout and ensured a smooth process even with the backdrop of COVID-19. Would thoroughly recommend....
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“We picked up the keys for our new property, 2......”

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May 30,2020
Minithumbup
By: 'Jessica'
May 30,2020
1 people found
this helpful
We picked up the keys for our new property, 2 weeks ago, Sarah Norman and the team at Pymm & Co were excellent throughout the whole process, making sure there was a 2 meter distance to collect the keys, also sent us a video of the property as ...
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“Once again Deborah is rude, aggressive and de......”

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May 18,2020
Minithumbdown
By: 'Jake'
May 18,2020
11 people found
this helpful
Once again Deborah is rude, aggressive and defensive. She will always make out you (the tenant) are wrong, so AVOID at all costs! Pymm and co you should seriously consider freshening your your property management team!...
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“Avoid at all costs...”

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Apr 09,2020
Minithumbdown
By: 'Charles'
Apr 09,2020
12 people found
this helpful
Pymm&co, how are they still trading? A ridiculous company with very rude staff and disgusting customer service , Deborah and Sarah mainly. They treated me like a liar despite providing evidence and call logs, have incomplete notes around their tenants,don't have the decency tonphone ...
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“Could Deborah Yardy be the rudest person in t......”

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Mar 11,2020
Minithumbdown
By: 'Lucy'
Mar 11,2020
14 people found
this helpful
Could Deborah Yardy be the rudest person in the whole of the U.K.? Absolutely, no question about it. If you’re a prospective tenant of Pymm and Co be ready for a string of lies and the worse customer service you have ever come ...
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By: Matt H
Feb 06, 2022
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Bravo Lucy, couldn’t have said it better myself ? many a friend and even family member refuse to rent through Pymm and Co because of Deborah Yardy. Rude, unhelpful and always thinks she is right. If you want to be spoken to like a child by a child. Rent through these. ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Pymm and Co Estate Agents, Norwich NR1 3EJ


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