I moved to Preston Baker from another agency that I didn\'t feel was offering the customer service I wanted and my property had been on the market for a while. I had feedback after every viewing, given advice to try and encourage viewings and offers. When I did get offers, I was advised what they thought I could or should wait out for, bearing in mind they knew my personal situation. On my behalf, knowing this, they negotiated with prospective buyers and were honest about what they thought the market was like at the moment. Even after getting an offer, they immediately started getting to try and get a better offer if they knew I would reject it so as not to waste everyone\'s time. In terms of customer service Claire and Heather are second to none. I dealt mainly with Claire in particular and she is a great asset to have on your side. Thank you very much.