We were recommended to Dafydd Hardy by the estate manager for the complex, who said they sold most of the property on the estate.
Unfortunately we were selling at a poor time, the market being very slow, so we expected it to be a rather long process.
We were lucky and didn't have any time limit to sell, if we had, I think we would have been rather disappointed as it took so long to sell our flat, and had to drop the price twice to sell it.
I think the agents should have tried a little harder to find a purchaser.
We found all the staff we spoke to, to be understanding, and we did eventually find a buyer. I don't know if changing agents would have made much difference in the current climate.