0% sales valuation accuracy
0% sales fee satisfaction
0% lettings valuation accuracy
99% lettings fee satisfaction
...left to get your reviews in for the
2024
allAgents People Awards
Oct 05,2021
Oct 05,2021
1
people found
this helpful
this helpful
Terrible company. Great on front end getting you in property, property management have major issues. Reports of mass walk outs and it shows. 6 weeks on from reporting and still have no working fire, hob or a door that closes properly. Romans ignored issues for 2 weeks before contacting Landlord who to the landlord's credit have authorised work immediately. You get advised work is authorised only for it to be left by them again and with random contractors showing up at your house without appointments.
Rude staff that do not like when you are clear on expectations, passed around to all different "Managers" but no one seems able to sort issues.
I would suggest severely under staffed and it affects the tenants and Landlords. Have raised a formal complaint but not yet heard back but that isnt a shock! Would not recommend!
Rude staff that do not like when you are clear on expectations, passed around to all different "Managers" but no one seems able to sort issues.
I would suggest severely under staffed and it affects the tenants and Landlords. Have raised a formal complaint but not yet heard back but that isnt a shock! Would not recommend!
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
20th Aug 2021
reviewed by 'Christine'
Opening Hours
Address
Romans
27 Jewry Street
Winchester
Hampshire
SO23 8RY
01962 790390
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | % | 0% | £0 | £0 |
| Lettings | 0% | 99% | £1,250 | £1,290 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 1 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Oct 05,2021
Oct 05,2021
1
people found
this helpful
this helpful
Terrible company. Great on front end getting you in property, property management have major issues. Reports of mass walk outs and it shows. 6 weeks on from reporting and still have no working fire, hob or a door that closes properly. Romans ignored issues for 2 weeks ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 20,2021
Aug 20,2021
0
people found
this helpful
this helpful
Unfortunately we were transferred to this letting agent after our original one sold out. I am totally frustrated by their lack of communication I ask for quotes and hear nothing I chase them and hear nothing. I rang this morning and had to wait for ...
read full review
read full review
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 9:50 AM 27/09/2019 by heather heather
