We have been tenants of Milestone for over 4 years now and though Jay and his team are all pretty amiable, Lynne Sinclair deserves a special mention. She is friendly and efficient, as you would expect from a long established agency, but Ms. Sinclair always goes that extra mile to keep both tenants and landords feeling happy. She does a tough job well and yet somehow manages to be one of the kindest and most caring people I have ever met, which you wouldn\'t think was possible, but she does and makes it seem effortless (which I\'m sure it isn\'t). She has fantastic attention to detail, juggles dozens of plates simultaneously and no, I am not related to her, just a regular tenant who appreciates what she does. Some people are impressed by media celebrities but, bizarre though it may seem, I am far more impressed by this modest and brilliant woman. Give her a pay rise, please.