Halls Estate Agents are all talk and no trousers. We have found them often incompetant and unorganised, although this we could see past. It is the fact that they are so rude, particularly when on the phone, and especialy when speaking to my wife. We have been patronised, cut-off mid sentance, and they take an age to get around to doing anything, and that \'anything\' will usually result in an unsatisfactory response. I will not be using them again and would recommend others to look elsewhere as we have never had a problem with agents in Brighton before.
What agent could do to change your mind?
Be courteous at all times.
Be more organised and efficient.
Value your customers.