Katie\'s arrival last April was absolutely seamless and we felt as if we had known her for a long time as soon as we dealt with her. Katie is always friendly, accessible and responsive to our requests. If we have lost any documents and need replacements or need to go over any information Katie is always patient and helpful no matter how many times we come back to it. She always ensures that we are clear about matters and up to date with information and documents. We really appreciate her wonderful service individually and as part of the excellent MyLondonHome team who remain number one for us.