Mossley Hill, Liverpool, L18
4.9/5, 557 reviews
95% recommended
98% lettings valuation accuracy
99% lettings fee satisfaction



Property Features

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“Georgia & TVG we’re extremely helpful with us......”

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Sep 24,2021
Minithumbup
Georgia
By: 'Alfelaij'
Sep 24,2021
0 people found
this helpful
Georgia & TVG we’re extremely helpful with us and cooperative in helping us finding the best flat. Georgia responded very quickly to all of our queries be it by phone or email. Because of here I would recommend anyone to use TVG in finding their next home.
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Opening Hours
Address

TVG Lettings
First Floor, 8-10 Allerton Road
Mossley Hill,Liverpool
Merseyside
L18 1LN
0151 640 0340

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 98% 99% £375 £9,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
182 7 316 20 0 0 0 0 31 1
Areas covered
  • L18
  • Liverpool
  • L3
  • Wirral
  • PR9
  • Southport
  • L2
  • L4
  • L5
  • L6
  • L7
  • L8
  • L9
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
DPS SAGEagent
Latest Properties

“The customer service is very good and the st......”

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Mar 23,2024
Minithumbup
Bethany
By: 'Sivaprasad'
Mar 23,2024
0 people found
this helpful
The customer service is very good and the staff's attitude is very good. I am very satisfied....
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“We have had a great experience with TVG Letti......”

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Mar 22,2024
Minithumbup
Bethany
By: 'Patience'
Mar 22,2024
0 people found
this helpful
We have had a great experience with TVG Lettings. Bethany has been an excellent agent. We are grateful for the help through out our tenancy. I highly recommend them. We are impressed with the caring and professional service we have received...
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“Great service...”

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Mar 21,2024
Minithumbup
Megan
By: 'Craig'
Mar 21,2024
0 people found
this helpful
I've been with TVG Letting/Meg since 2022. Her management of my properties has been brilliant. She promptly replies, to my emails. She has helped me price my properties competitively. She is efficient when handling requests from tenants and overall, I highly recommend her...
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“5 Star service and so professional Lettings agents....”

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Mar 15,2024
Minithumbup
Georgia
Jess Oxnard-Graham
By: 'stavroula demetriades'
Mar 15,2024
0 people found
this helpful
I am so happy with the advice and continued quick replies that is standard with the staff and especially Georgia Malone who gives me the best advice when needed most. I appreciate the extra mile she puts in to please her customers and I always ...
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“Friendly and quick!...”

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Mar 14,2024
Minithumbup
Georgia
By: 'Alexa'
Mar 14,2024
0 people found
this helpful
Really lovely agents, always friendly when I call and happy to help. Got things sorted nice and quickly, much appreciated...
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“Georgia was helpful throughout the entire pro......”

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Mar 13,2024
Minithumbup
Georgia
By: 'Ross'
Mar 13,2024
0 people found
this helpful
Georgia was helpful throughout the entire process. Handled the letting process well, one of the smoothest lettings I have dealt with!...
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“Beth was so, so helpful. She arranged everyth......”

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Mar 13,2024
Minithumbup
Bethany
By: 'GE'
Mar 13,2024
0 people found
this helpful
Beth was so, so helpful. She arranged everything so quickly and helped with any questions I had promptly and efficiently. Thank you....
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“TVG were brilliant...”

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Mar 11,2024
Minithumbup
Georgia
Charlie
By: 'Colin'
Mar 11,2024
0 people found
this helpful
TVG found me a tenant for my property and provided me a top class service again! Georgia was brilliant at keeping me informed at every step. Thank you! Charlie also did a nice video of the property. Thanks TVG...
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“Friendly, efficient service...”

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Mar 11,2024
Minithumbup
Bethany
Darren Kay
By: 'Debbie'
Mar 11,2024
0 people found
this helpful
This is our first experience of letting our property and the staff at TVG Lettings have been helpful, friendly and efficient from the start and have made the process very easy for us. Very happy with the service and glad we chose TVG to let ...
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“She was quite supportive and made the whole p......”

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Mar 11,2024
Minithumbup
Georgia
By: 'Alaeke'
Mar 11,2024
0 people found
this helpful
She was quite supportive and made the whole process an easy one...
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“The letting of my property was made really si......”

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Mar 11,2024
Minithumbup
Georgia
By: 'Mike Wilson'
Mar 11,2024
0 people found
this helpful
The letting of my property was made really simple and I was kept informed every step throughout the process...
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“Rental house...”

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Mar 09,2024
Minithumbup
Rosie
By: 'Kellie Anne Quinn'
Mar 09,2024
0 people found
this helpful
Hi I dealt with Rosie and she was amazing couldn't do enough to help sort house out...
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“Rating for Rosie Bramoh...”

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Mar 08,2024
Minithumbup
Rosie
Rosie
By: 'YUSUF OMONIYI FAMOBIO'
Mar 08,2024
0 people found
this helpful
It was a great experience securing a property for rent with TVG lettings. The tenancy manager Rosie Bramoh has made the application process smooth and easy for us. She is indeed best at her work....
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“Excellent service. Bethany was professional, ......”

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Mar 07,2024
Minithumbup
Bethany
By: 'Rosemary Gibbins'
Mar 07,2024
0 people found
this helpful
Excellent service. Bethany was professional, efficient and courteous and very patient with an anxious old lady!...
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“Thanks from a first-time landlord...”

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Mar 06,2024
Minithumbup
Rosie
By: 'Rikki'
Mar 06,2024
0 people found
this helpful
As a first-time landlord, the process of letting out my house has been very new to me. Rosie has been extremely helpful in guiding me through the process, from finding prospective tenants and doing viewings to ensuring all paperwork is properly completed. She is also ...
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“Georgia Was so amazing with the move in she ......”

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Mar 06,2024
Minithumbup
Georgia
By: 'Rubie'
Mar 06,2024
0 people found
this helpful
Georgia Was so amazing with the move in she helped me with everything any questions I had she answered them straight away which made the move in so much easier...
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“Hassle free service...”

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Mar 05,2024
Minithumbup
Bethany
By: 'Satty N'
Mar 05,2024
0 people found
this helpful
I had the pleasure of working with Beth againt to find a tenant for my property, and I must say, the experience was exceptional. Beth provided a quick and hassle-free service, swiftly identifying suitable tenants and guiding through the process with ease. Her professionalism and ...
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“Jess TVGI have been in touch with Jess for ......”

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Mar 01,2024
Minithumbup
Jess Oxnard-Graham
By: 'Madalina'
Mar 01,2024
0 people found
this helpful
Jess TVG I have been in touch with Jess for a while now. I am a tenant and she looks after the property i am renting. She has always been so great and very quick in solving issues when these occur. She definitely looks after ...
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“Amazing Organization and very friendly Staffe......”

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Feb 26,2024
Minithumbup
Megan
By: 'King Elendu'
Feb 26,2024
0 people found
this helpful
Amazing Organization and very friendly Staffers, Making every process so seamless. I am happy to be associated here....
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“Great Service...”

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Feb 26,2024
Minithumbdown
Georgia
By: 'Crissie'
Feb 26,2024
0 people found
this helpful
Great experience with Georgia, secured a rental property and everything went smooth and was quick and easy...
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“Beth has been our letting manager since we st......”

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Feb 26,2024
Minithumbup
Bethany
By: 'Natasha M'
Feb 26,2024
0 people found
this helpful
Beth has been our letting manager since we started looking for somewhere to rent and is professional and friendly. She is always really quick to respond to any questions or queries. The whole process as a tenant with TVG has been super easy and friendly....
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“Many thanks to Bethany for all her help with ......”

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Feb 22,2024
Minithumbup
Bethany
By: 'Carol & Brian Williams'
Feb 22,2024
0 people found
this helpful
Many thanks to Bethany for all her help with our move into our property....
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“Comprehensive service...”

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Feb 22,2024
Minithumbup
Rosie
By: 'Rod'
Feb 22,2024
0 people found
this helpful
I have been using TVG (formerly Venmores) for my let for nearly 10 years. In the past it was just the tenant finding service but in the past year, I have also engaged them to manage my property. Rosie Bramoh who manages my tenants keeps me ...
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“Great Experience...”

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Feb 22,2024
Minithumbup
Rosie
Charlie
By: 'Jeannette'
Feb 22,2024
0 people found
this helpful
Being my first time renting out a property I did not have a clue where to start but Rosie and Charlie have been a great help and explained everything from the start and kept me informed of everything going on which made me feel at ...
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“Every Confidence...”

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Feb 21,2024
Minithumbup
Charlie
Georgia
By: 'Lawrence Hollis'
Feb 21,2024
0 people found
this helpful
Having seven apartments in Mossley Hill, it is really supportive to have a team, that can offer instant advice, when required … Georgia and Charlie offer this and i have every confidence this will continue …...
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“Helpful and responsive Very supportive to co......”

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Feb 16,2024
Minithumbup
Amanda Richards
By: 'benny'
Feb 16,2024
0 people found
this helpful
Helpful and responsive Very supportive to communicate with the landlord...
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“Renting Liverpool City Centre...”

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Feb 15,2024
Minithumbdown
Georgia
By: 'Archie'
Feb 15,2024
0 people found
this helpful
We dealt with Georgia, she was really helpful and useful with the move in and the tenancy period. Post tenancy she was good with references and sending information we needed for next properties. Great people to work with....
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“Georgia...”

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Feb 15,2024
Minithumbdown
By: 'chioma'
Feb 15,2024
0 people found
this helpful
Prompty service from the agency. Very polite and ready to assist...
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“My experience with the staff of TVG lettings ......”

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Feb 14,2024
Minithumbup
Rosie
Charlie
By: 'Waleed Alqaisy'
Feb 14,2024
0 people found
this helpful
My experience with the staff of TVG lettings is good. I receive constructive advices and good follow up....
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“Rosie Bramoh of TVG Lettings is outstanding. ......”

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Feb 12,2024
Minithumbup
Rosie
By: 'Obiozor Ikeme'
Feb 12,2024
0 people found
this helpful
Rosie Bramoh of TVG Lettings is outstanding. Her swift response to complaints are excellent. Always available to assist in everything....
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No image available Jess Oxnard-Graham
(147)
No image available Bethany
No image available Rosie
No image available Georgia
(87)
No image available Megan
(82)
No image available Darren Kay
(77)
No image available Amanda Richards
(30)
No image available Karen
No image available Sarah
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

How to make a complaint
There are a number of key stages in our complaints procedure.

Where your complaint is made orally, you will be asked to send a written summary of that complaint to the contact detailed on this leaflet if we have not been able to respond this via telephone.
Once we have received the written summary of the complaint, we will contact you, in writing, within seven days where possible, to inform you of our understanding of the circumstances. You will then be invited to make any comments you have in relation to this.
Within 21 days, where possible, of receipt of your written summary, we will write to you in order to inform you of the outcome of the investigation into your complaint and what actions have been or will be taken.
If you are dissatisfied with any aspect of the handling of your complaint, you should write to our Head Office, Imperial Buildings, 9 Dale St, Liverpool L2 2SH. The Managing Director will then personally conduct a separate review of your complaint and its investigation and contact you within seven days, where possible, to inform you of the conclusions.

If you remain dissatisfied with any aspect of the handling of your complaint, we will attempt to resolve this promptly through negotiations or otherwise agree to enter into mediation with you in accordance with the relevant body responsible for dispute resolution as detailed within the relevant sections of this leaflet. This may include the Centre for Dispute Resolution (CEDR) model mediation procedure or the mediation process operated by the Royal Institution of Chartered Surveyors.

The first stage in dealing with any complaint is to contact the branch manager dealing with the case. If you feel this is not appropriate or that the issue has not been resolved satisfactorily please write to the point of contact provided within this leaflet.
General Comments
If you wish to raise any issues regarding our services or our in-house complaints procedure, these should be addressed to Imperial Buildings, 9 Dale St, Liverpool L2 2SH

If you have a complaint about our Property Management Service, the complaint should be addressed to [email protected] or via post, Imperial Buildings, 9 Dale St, Liverpool L2 2 SH

Where your complaint is made orally, you will be asked to send a written summary of that complaint to the contact detailed on this leaflet if we have not been able to respond this via telephone.
Once we have received the written summary of the complaint, we will acknowledge your complaint in writing. It will then be forward on to the department/branch manager who will contact you within seven days where possible, to inform you of our understanding of the circumstances. You will then be invited to make any comments you have in relation to this.
Within 21 days, where possible, of receipt of your written summary, we will write to you in order to inform you of the outcome of the investigation into your complaint and what actions have been or will be taken.

If we are unable to resolve the matter to your satisfaction in-house, it can be referred to The Property Ombudsman, Milford House, 43 – 55 Milford Street, Salisbury, Wiltshire SP1 2BP. Tel: 01722 333306 [email protected] or the Association of Residential Lettings Agents (ARLA), Arbon House, 6 Tournament Court, Edgehill Drive, Warwick CV34 6LG Tel: 01926 496 800. [email protected]
Last updated at 1:45 PM 07/08/2020 by Darren Kay

Awards won by TVG Lettings, Liverpool L18 1LN



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TVG Lettings

Branch - Mossley Hill, Liverpool, L18