I have working with Ed and his team since 2005. We live and work aborad since 2001 and have let our our family flat during this period. during the period 2001-2005 we did not use an agent and the property gradually got handed down from friends to \'freinds of friends\' as a result the flat itself suffered and we noticed considerable deterioration. in 2005 we renovated and Ed and his team (recommended to us by friends who had used him previously) took over the management of the property. for the last 7 uears we have enjoyed hassle free management of this flat. as you would expect during this time there have been minor and a few major issues that required action and ed\'s team have been quick to engage us in any decisions that have to be made, as well as ensurign any works are carried out quickly.