We did not receive any sort of customer one the 350 pound fee was paid and we were lied to about the lease itself. We forked over the 6k to move in and pay 6 months up front told by Daniel who works there not a problem after 6 months we can move to a month by month renting policy after 4 months living there they wanted another 6 months rent when we explained what we were told we got a too bad and good bye. Once we moved in we never heard from them again didn\'t matter the scenario outstanding bills going to collection from previous tenants no reply back, things not working in the unit no reply back, the only reply we got is when I said we were disappointed with the service and moving out at the end of our agreement they thanked us and said they would rent it quickly. DO NOT USE THIS LETTING AGENCY!! LET DOWN AFTER LET DOWN!!
What agent could do to change your mind?
Provided a bare minimal standard of customer service.