Tom was very helpful and quickly response to my queries. The property was off the market immediately when I decided I like it and paid the holding deposit. He contact me promptly regarding the outcome of the property; thus, saving time for me to get all the paper work done quickly. Sophie was very efficient and professional. She handled all the paperwork quickly and response back to my email within a day. She gave me some helpful advice on renting property as well as explaining the process clearly and straight forward; thus, easy for me to make confident decision.