Glasgow, G1
4.3/5, 486 reviews
83% recommended
100% sales valuation accuracy
100% sales fee satisfaction
84% lettings valuation accuracy
85% lettings fee satisfaction

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2019 Estate & Letting Agent Awards


“Fineholm is the worst rental agency I've ever had the ......”

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Mar 08,2010
Minithumbdown
By: 'Fineholm hater!!!'
Mar 08,2010
2 people found
this helpful
Fineholm is the worst rental agency I've ever had the misfortune of renting from. The staff are terrible, messages are never passed on, they are rude and are generally incapable of doing their job.

Any form of maintenance is a nightmare at best.... I had boiling water leaking through my roof for 3 days before anyone showed up to fix it.... it destroyed my dining table underneath, not to mention it was so dangerous, the icing on the cake was when Fineholm attempted to charge me for it!!

The flat also was not in the same condition as it was when I viewed it, there was a mice infestation which had actually chewed holes in the carpet, throughout my tenancy this was a nightmare, I was actually unable to sleep there most of the time.... what fineholm did for me.... nothing!!!!!

And then to top it off when I moved out they had the cheek to charge me for the carpets which the mice they were unable to get rid of destroyed!!!
Was this helpful? Yes
By: Ellen
Jul 20, 2010
If you care to provide me with details of your identity and the property you rented from Fineholm I will be happy to review the case. If you prefer, you can contact me privately at ellen.hamilton@fineholm.co.uk or telephone 0141 221 7993.
By: Fineholm Hater!!
May 19, 2010
Hi i am the Fineholm Hater, in response to Ellen, I did complain, i complained bitterly and your level of service was the same as always...useless!

Perhaps if your willing to listen to complaints at the time your company would not get such terrible reviews!!

Everything i said in my comment was true and i will never rent through them again, this is just a warning to anyone thinking of renting through them
By: Ellen
Apr 09, 2010
Please feel free to contact ellen.hamilton@fineholm.co.uk if you have any complaints about viewings or any other issues.
By: Ellen
Apr 09, 2010
I'm disappointed you did not lodge a complaint and give us the opportunity to resolve your issues. If you wish to do so retrospectively please contact ellen.hamilton@fineholm.co.uk
By: don't leave anything important on show while you
Mar 30, 2010
I agree wholeheartedly. The worst level of service I have ever experienced. Wait till you have to move out and people are in your house when you come back from Tesco's.

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Opening Hours
Address

Fineholm
114 Union Street
Glasgow
City of Glasgow
G1 3QQ
0141 221 7993

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £46,000 £212,000
Lettings 84% 85% £0 £212,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
119 8 255 66 23 0 2 0 6 7
Areas covered
  • All G postcodes
  • All ML postcodes
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA TPOS Lettings
Latest Properties

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Images & Videos

“Moving In...”

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Aug 23,2019
Minithumbup
Sarah
By: 'D.Croke'
Aug 23,2019
0 people found
this helpful
Sarah in the Glasgow branch has been extremely helpful & punctual with the moving in process. Excellent service. Five Stars...
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By: Sarah O\' Riordan
Aug 23, 2019
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Thank you Daniel it was my pleasure. Good luck with the move in and enjoy the flat! ...

“Megan Kerr was very helpful and informative w......”

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Aug 20,2019
Minithumbup
Megan Rose
By: 'Anna'
Aug 20,2019
0 people found
this helpful
Megan Kerr was very helpful and informative with assisting myself as a tenant with some maintenance issues and kept regular contact until the issue was resolved, thanks again Megan!...
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“We had a problem with our boiler and the agen......”

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Aug 19,2019
Minithumbup
Megan Rose
By: 'Fabian Grosse'
Aug 19,2019
0 people found
this helpful
We had a problem with our boiler and the agent first tried to help us by providing us with instructions to solve it by ourselves. When this was not possible she promptly arranged an engineer visit for the next day. Very good service!...
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“Fineholm made moving into a new property very......”

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Aug 11,2019
Minithumbup
Sarah
By: 'AIDAN O'REILLY'
Aug 11,2019
0 people found
this helpful
Fineholm made moving into a new property very easy and removed the stress from the process. I dealt with other estate agents and Sarah and Fineholm were by far the best and most engaging. I moved to Glasgow from Belfast, Sarah helped me with every ...
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Attachments

Review file
Was this helpful? Yes
By: Sarah O\' Riordan
Aug 12, 2019
View all comments (1)
Hi Aidan, thank you very much for this lovely review. I am delighted to hear that I was able to help make a stressful experience a little easier for you. The flat looks great and if you need anything you know where I am. ...

“Megan has been very co operative , empathetic......”

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Aug 01,2019
Minithumbup
Megan Rose
By: 'Monson'
Aug 01,2019
0 people found
this helpful
Megan has been very co operative , empathetic and prompt for all the concerns we had raised to her. Kudos for her great work....
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“Disgusting , shocking service ....”

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Jul 23,2019
Minithumbdown
Zoe
Pamela
By: 'Jeff blair'
Jul 23,2019
0 people found
this helpful
My daughter was a tenant in Glasgow in a flat rented from fineholm , she became seriously ill and while out shopping collapsed and was rushed to critical in hospital in govern , she was at one point fighting for her life which was a very traumatic ...
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“Do not use FINEHOLMS BEWARE...”

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Jul 22,2019
Minithumbdown
By: 'Shirley Walker'
Jul 22,2019
0 people found
this helpful
Do not use this Company, fineholms means rubbish tips. I took my daughter up to her so called new flat last year, as an inexperienced tenant and mother. My daughter is a student in Glasgow., I spent 3 days cleaning the dirty flat , boys underpants etc ...
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“Ideal for overseas landlords...”

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Jul 21,2019
Minithumbup
Sally
Amanda
By: 'Marion Soublière'
Jul 21,2019
0 people found
this helpful
Sally, Amanda and the rest of the Fineholm team offer outstanding services. As an overseas landlord in Canada making her first purchase, I greatly appreciated Sally’s experience and unflagging positivity. She wisely steered me away from benign-looking yet problematic neighbourhoods, and toward strong investments. ...
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By: Amanda
Jul 22, 2019
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Thank you so much for your kind words Marion. ...

“All dealings are very prompt and very profess......”

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Jul 18,2019
Minithumbup
Megan Rose
Taryn
By: 'Gordon King'
Jul 18,2019
0 people found
this helpful
All dealings are very prompt and very professional. Very timely with responses, never waiting more than an hour for a response. Have been renting for a few years throughout university, by far the best company I have dealt with so far. No complaints....
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By: taryn
Jul 18, 2019
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Thank you for the positive feedback and glad you had a good experience with us. ...

“Amanda in the Glasgow office is an exceptiona......”

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Jul 16,2019
Minithumbup
Amanda
By: 'Alan Smith'
Jul 16,2019
0 people found
this helpful
Amanda in the Glasgow office is an exceptionally helpful and supportive member of the team. During a recent flooding at my property she provided me with a degree of confidence that her handling of the matter was in good hands. Her communication is always clear ...
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“Smooth Moves...”

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Jul 12,2019
Minithumbup
Taryn
Karen
By: 'Katie'
Jul 12,2019
0 people found
this helpful
I am very grateful to Fineholm and their agents for helping myself and my flatmate move quickly and smoothly. They were very prompt with responding to our queries....
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By: taryn
Jul 12, 2019
View all comments (2)
Thank you Katie for the kind review. ...

“My point of contact was Sarah, she helped me ......”

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Jul 02,2019
Minithumbup
Sarah
By: 'Ragini singh'
Jul 02,2019
0 people found
this helpful
My point of contact was Sarah, she helped me all the way till I signed my lease. She addressed all my small queries very nicely and spontaneously....
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By: Sarah O\' Riordan
Jul 02, 2019
View all comments (1)
Thank you for the lovely review Ragini and i wish you all the nest in your new home! ...

“We had two maintenance issues that w......”

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Jul 02,2019
Minithumbup
Megan Rose
By: 'Glyn Evans'
Jul 02,2019
0 people found
this helpful
We had two maintenance issues that were rectified quickly and professionally. One of the issues happened as we were contacting Fine Holm about the first, and both were managed well and smoothly. An engineer was sent out as soon as possible to fix the door ...
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By: Megan Rose Kerr
Jul 03, 2019
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Thank you so much Glyn for your kind review, please do not hesitate to contact me in the future. ...

“Great experience...”

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Jun 29,2019
Minithumbup
By: 'Aaron Smith'
Jun 29,2019
0 people found
this helpful
Friendly service, our landlord was very helpful, and quick to respond to all emails and calls. My experience felt very professional....
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“Our advisor Taryn was very patient with mysel......”

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Jun 27,2019
Minithumbup
Taryn
By: 'Daniel McFadden'
Jun 27,2019
0 people found
this helpful
Our advisor Taryn was very patient with myself and flatmate as the referit site was down and he had to either wait or work out an alternative to receive certain information....
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By: taryn
Jun 27, 2019
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Thanks Daniel and looking forward to meeting you both before you move in ...

“Fineholm was recommended by our daughter in l......”

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Jun 26,2019
Minithumbup
Ellen
By: 'Richard Allen'
Jun 26,2019
0 people found
this helpful
Fineholm was recommended by our daughter in law. All the staff were most helpful to us in renting our property. They offered us extremely good advice and guidance to us and continue to do so. This is no mean feat as we live in Australia ...
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“Thankyou so much amanda. You are an amazing a......”

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Jun 26,2019
Minithumbup
Amanda
By: 'Lorna'
Jun 26,2019
0 people found
this helpful
Thankyou so much amanda. You are an amazing asset to the team at fineholm. I can't thank you enough for organising my new windows. I am delighted. You are always there in times of need. Truely wonderful. Lorna...
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Was this helpful? Yes
By: Amanda
Jul 01, 2019
View all comments (1)
Thank you so much Lorna. I'm glad you are now enjoying your new windows. ...

“Very proactive, professional and helpful agen......”

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Jun 25,2019
Minithumbup
Taryn
Sally
By: 'Sasirekha Kandukur'
Jun 25,2019
0 people found
this helpful
Very proactive, professional and helpful agents. Sally and Taryn have made the entire process of sourcing my property and finding a tenant a very pleasant experience. They manage all aspects of managing my property including all the reference checks. I would highly recommend them and ...
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Was this helpful? Yes
By: Taryn
Jun 26, 2019
View all comments (2)
Thank you for the kind feedback, we have been delighted to help you secure a tenant. ...

“Top class service....”

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Jun 24,2019
Minithumbup
Dawn
By: 'ngergov'
Jun 24,2019
0 people found
this helpful
Absolutely top class service. We have been with the agency for over two years now and we have never had any problems. All agents and our account manager, Dawn, in particular are very knowledgeable and very efficient in the way their work, their communication and ...
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By: Dawn Blackwood
Jun 25, 2019
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Thank you for your positive feedback, it's been a pleasure dealing with you. ...

“The maintenance staff Megan has been very hel......”

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Jun 20,2019
Minithumbup
By: 'alice hughes'
Jun 20,2019
0 people found
this helpful
The maintenance staff Megan has been very helpful in organizing a quick replacement of fridge/freezer for tenants. Thanks for the good service! Alice...
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“Great service...”

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Jun 18,2019
Minithumbup
Taryn
By: 'Caitlin G'
Jun 18,2019
0 people found
this helpful
Taryn was really helpful as I was trying to manage this move from the US. He went above and beyond to help me secure the property and get all the documents in. Really good customer service, thanks so much!...
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By: taryn
Jun 18, 2019
View all comments (1)
Thank you Caitlin, it was a real pleasure to help you rent the property and i do hope you enjoy staying there. ...

“Great communication...”

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Jun 18,2019
Minithumbup
Taryn
By: 'Kelsey'
Jun 18,2019
0 people found
this helpful
I have been communicating with Taryn regarding the new property I am moving into, he has given me speedy responses to all queries and is pleasant to speak to on every occasion....
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“5 star service!!!...”

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Jun 17,2019
Minithumbup
Megan Rose
By: 'Aikaterini'
Jun 17,2019
0 people found
this helpful
Megan was there to help us and organise the whole repairing process when we experienced an issue with our fridge. We would like to express our thanks and gratitude for the speed and efficiency she showed. Thanks Megan!...
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“Good experience...”

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Jun 17,2019
Minithumbup
Taryn
By: 'Ryan L'
Jun 17,2019
0 people found
this helpful
Moving with Fineholm was a good and fast experience as we had only 2 weeks to move out of our old property and Taryn was extremely helpful throughout the whole process....
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Comment on agent fees
Good
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By: taryn
Jun 18, 2019
View all comments (1)
Thank you Ryan, i hope you are both happy in your new home. ...

“Thanks for all your help!...”

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Jun 11,2019
Minithumbup
Taryn
By: 'Ana'
Jun 11,2019
0 people found
this helpful
Taryn is really attentive, kind and helpful. He make me all the process confit and so easy. I really appreciate It. Thanks a lot!...
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By: taryn
Jun 12, 2019
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Thank you Ana, it was a pleasure to meet you and i hope you will be very happy in your new home. ...

“Linda Burns...”

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Jun 10,2019
Minithumbup
Linda
By: 'Pat & Phil McGarvey'
Jun 10,2019
0 people found
this helpful
Many thanks to Linda for making our rental application so easy and straightforward as it was only our second time renting in Glasgow. We found both Linda and Pamela very helpful in making the whole process so fast and efficient and would not hesitate in ...
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Was this helpful? Yes
By: Linda Burns
Jun 11, 2019
View all comments (1)
Thank you for your lovely comments Mr & Mrs McGarvey, hope you are enjoying your property. Linda ...

“Renting Tenant...”

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Jun 07,2019
Minithumbup
Taryn
By: 'Elena'
Jun 07,2019
0 people found
this helpful
Taryn is quick to respond to any questions or concerns during the whole process. Very helpful and to the point....
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“getting started...”

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Jun 06,2019
Minithumbup
Linda
By: 'william'
Jun 06,2019
0 people found
this helpful
I was starting out on my own for the first time and linda was very very helpful in getting myself sorted out thanks to linda I was able to get a one bedroom flat again thanks linda...
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By: Linda Burns
Jun 07, 2019
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Thank you for your kind review William, glad you are enjoying the flat. Linda ...

“Great Help from Taryn...”

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May 28,2019
Minithumbup
Taryn
By: 'Ogrady'
May 28,2019
0 people found
this helpful
The process of renting a flat in Glasgow was not straightforward so we were incredibly glad that we had Taryn to help us through. He made the process straightforward, made sure we had everything in order, and was very helpful in getting us set up ...
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“Excellent support from Maintenance...”

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May 21,2019
Minithumbup
Zoe
By: 'Andreas'
May 21,2019
0 people found
this helpful
Immediate and polite responses from Zoe that took care of all the issues that have risen during my first days in the property, resolving them on the same day when possible....
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Staff picture Taryn
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 2:31 PM 01/11/2017 by allAgents

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Fineholm

Branch - Glasgow, G1