Fineholm is the worst rental agency I've ever had the misfortune of renting from. The staff are terrible, messages are never passed on, they are rude and are generally incapable of doing their job.
Any form of maintenance is a nightmare at best.... I had boiling water leaking through my roof for 3 days before anyone showed up to fix it.... it destroyed my dining table underneath, not to mention it was so dangerous, the icing on the cake was when Fineholm attempted to charge me for it!!
The flat also was not in the same condition as it was when I viewed it, there was a mice infestation which had actually chewed holes in the carpet, throughout my tenancy this was a nightmare, I was actually unable to sleep there most of the time.... what fineholm did for me.... nothing!!!!!
And then to top it off when I moved out they had the cheek to charge me for the carpets which the mice they were unable to get rid of destroyed!!!