Northwood offer 3 service levels, and much practical advice on our decision. This has proved accurate. The subsequent level of communication has remained good over the ensuing three years, as has consistency of rent payments. The service level we negotiated has been fulfilled, with the result that queries arising have mostly been settled quickly and amicably. Where tenants have been awkward, a settlement has been reached with the minimum of fuss.
Office staff supporting these two named members proved to reach very high standards THROUGHOUT