1 Star Review
Sep 13,2021
By:
'Kieran'
Sep 13,2021
Branch: Aberdeen, 2D Thistle Street
Services: Lettings (as a Landlord)
Rent PCM: £800
Would you recommend?: No
Postcode: AB24
Branch: Aberdeen, 2D Thistle Street
Lettings (as a Landlord)
Rent PCM: £800
Postcode: AB24
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people found
this helpful
Terrible customer service. They never gave a singular fuck about the property so long as their money was rolling in. In saying that they never actually gave a fuck about getting it let out again.
Being a landlord based outwith Aberdeen, I had to put all my trust in Morna Petrano. My property sat empty for a year (albeit Covid had some blame for the first few months of that) and Petrano did NOTHING to get anyone back in. This includes cleaning the property after the previous tenants left. And what a fucking state they left it in. I'd been told viewings had been taking place, but I think this was a lie.
They also stopped paying their bills to Rightmove so the reach of their advertising is slim to nil. A quick phone call to Rightmove from me confirmed this. Petrano had been telling me they couldn't sign into their account and it would be rectified that day. This went on for months. If they can't even pay their own bills..
Rude staff, they take zero responsibility for their actions (or lack their of), especially with Liam. Useless bullshitter. You'd get better customer service from a brick wall.
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