I sent an email explaining my situation and what I was looking for, which wasn\'t an easy one (I actually sent emails to a few agencies). Ms Nicola MacDonald called me the next day with properties that would match my request and within a day I had a flat. she was extremely friendly and efficient. I also dealt with her two colleagues and I am very happy to recommend them all, they are very good at they job, polite and friendly. I would have no problem recommending them.