RUDE RUDE RUDE! I bought a property in May 2012 as a first time buyer. I dealt with Rianna/Rhianna (not sure which one) during the offer process and she was perfectly nice and polite. However during the viewing process prior to making an offer the woman (think it was Vicky looking at the staff pictures on the MM website) who showed us around the house was unfriendly and cold. During the rest of the buying process I dealt with Emma Hudson, who I have to say is one of the rudest people I have ever spoken to on the phone. I let our mortgage advisor deal with the rest of the process due to being so upset at the way she spoke to me.
I would NEVER use MM to sell or buy again.
What agent could do to change your mind?
RUDE RUDE RUDE!