Avoid at any cost! They call themselves a managing agent, but have only one person to deal with all enquiries, only one handyman - Bulgarian, if I recall, who has no skills whatsoever and definitely hasn\'t got "a can do" attitude". He also does small electrical jobs for which he has no qualifications. I know of quite few people who rented through them (usually students, DSS tenants) and once they reported a maintenance problem, they had to wait a very long time to have them fixed. Their boiler engineer - as a flat owner myself, I would never let him near my flat/my own boiler - poor quality of job at very high cost. They have a high staff turnover, so each time you call there is someone else who will deal with your maintenance/payment problem - not surprised, no self respected letting agent/property manager wouldn\'t want to work there for longer that a couple of weeks. Seriously, avoid at any cost! YOU HAVE BEEN WARNED!