Appalled at the service we received. A total nightmare from dealing with initial paperwork, mistakes consistently made which we were then charged thrice for. Maintenance of the property has been non existent and getting civil responses from all staff has proved impossible...bullying tactics have followed which is not only upsetting but so time consuming, we are currently advised the treatment we have received from this company constitutes harassment. Their blatant disregard for paying tenants is beyond staggering, so much so we have now had to take legal action.
NEVER again would we use KFH. An expensive,soul destroying experience we would recommend to nobody.
What agent could do to change your mind?
-responded to our letters
-communicated on any level at all.
-helped with maintenance issues still outstanding
-contacted our landlord as requested