Tufnell Park, London, NW5
4.8/5, 258 reviews
96% recommended
93% sales valuation accuracy
98% sales fee satisfaction
95% lettings valuation accuracy
97% lettings fee satisfaction



Property Features

Burghleys Independent Residential Sales & Lettings

“The best local agent...”

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Aug 27,2021
Minithumbup
Howard
Kieran
By: 'Hilary'
Aug 27,2021
8 people found
this helpful
One day I walked into Burghleys and from the get go the team - Kieran, Maz, Howard and Ashley were great. They made the process straightforward, managed my viewings and expectations, including advice and support when I found somewhere (through another agent!). A more personal, well informed local agent would be hard to imagine.
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Opening Hours
Address

Burghleys Estate Agents
136 Fortess Road
Tufnell Park,London
Greater London
NW5 2HP
02072670100

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 93% 98% £275,000 £18,650,000
Lettings 95% 97% £780 £4,100
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
68 0 68 7 76 0 31 1 5 2
Areas covered
  • NW5
  • Tufnell Park
  • N7
  • Kentish Town
  • N19
  • Archway
  • NW1
  • NW3
  • N1
  • N5
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
UKALA TPOS Sales TPOS Lettings TPOS DPS
Latest Properties

No Properties

“Excellent services, great choice of properties and always available...”

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Aug 31,2021
Minithumbup
Mohsen
Ashley
By: 'Pape'
Aug 31,2021
4 people found
this helpful
I walked into their agency and they found me my dream flat in less than 5 min. The rest of the process was smoothed even though they can be a bit tough when it comes to the contract negotiation. Overall they're really experienced and provide you ...
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By: Ashley Gendler
Aug 31, 2021
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Thanks Pape, your comments are much appreciated. ...

“We benefited hugely from Burghley's local kno......”

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Aug 31,2021
Minithumbup
Mohsen
Howard
By: 'Andy + angela'
Aug 31,2021
3 people found
this helpful
We benefited hugely from Burghley's local knowledge, astute transaction handling, and proactive approach. Howard Bloohn's project management was outstanding - realistic management of expectations, while pushing hard for the best deal....
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By: Howard Bloohn
Aug 31, 2021
View all comments (1)
Hi Andy & Angela, Thanks very much for your positive feedback and good luck in your new home! All the best Howard ...

“I changed from another letting agent as l was......”

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Aug 31,2021
Minithumbup
By: 'Glynis'
Aug 31,2021
4 people found
this helpful
I changed from another letting agent as l was not pleased with the service. I am really glad l did as l now know the difference between good and rubbish agents. They went over and above with any queries or problems encountered. I have now ...
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“Positive experience...”

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Aug 31,2021
Minithumbup
Kieran
By: 'Cattie'
Aug 31,2021
5 people found
this helpful
I sold my one-bed flat with Burghleys. I mainly dealt with Kieran and found him to be very polite and personable - emails were always responded to promptly and it was easy to contact him on the phone. Feedback was given regularly from viewings and ...
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“The best local agent...”

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Aug 27,2021
Minithumbup
Howard
Kieran
By: 'Hilary'
Aug 27,2021
8 people found
this helpful
One day I walked into Burghleys and from the get go the team - Kieran, Maz, Howard and Ashley were great. They made the process straightforward, managed my viewings and expectations, including advice and support when I found somewhere (through another agent!). A more personal, ...
read full review
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“Well organised and all went smoothly, thanks ......”

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Aug 24,2021
Minithumbdown
Mohsen
Ashley
By: 'Linus'
Aug 24,2021
3 people found
this helpful
Well organised and all went smoothly, thanks to Ashley, Howard, Mohsen and team at Burghleys. A very professional service....
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By: Ashley Gendler
Aug 24, 2021
View all comments (1)
Thanks Linus, This is much appreciated. Best Wishes for the future. ...

“Fantastic team for selling and buying in Tufn......”

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Jul 26,2021
Minithumbup
Mohsen
Howard
By: 'Jennifer'
Jul 26,2021
9 people found
this helpful
Fantastic team for selling and buying in Tufnell Park. I have sold two flats and bought one flat through Howard and his Team. The service was fantastic each time and they got the valuations spot on. Cannot recommend highly enough....
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“This was the best and most professional servi......”

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Jul 15,2021
Minithumbup
By: 'Kaveh'
Jul 15,2021
6 people found
this helpful
This was the best and most professional service that we could have received. We changed our agency twice before coming to Burghleys and their great teamwork and experience made the completion of our sale possible....
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“Burghleys were great "Partners" in our house sale, thanks guys...”

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Jul 13,2021
Minithumbup
Ashley
Howard
By: 'Dan Benedict'
Jul 13,2021
6 people found
this helpful
We've just sold our house with Burghleys after being here for 21 years ! Burghleys weren't only professional and expert as property sellers for us, which they were btw, they were a fantastic Partner. Their team of Howard, Ashley, Kieran, Mohsen know the market and area brilliantly, ...
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By: Howard Bloohn
Jul 13, 2021
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Hi Dan, we all really appreciate your feedback and it was a pleasure assisting both you and Sophie with the sale of your house. Good luck for the future in your new home. ...

“Responsive and trustworthy...”

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Jul 05,2021
Minithumbup
Ashley
Kieran
By: 'Andy'
Jul 05,2021
6 people found
this helpful
Very happy with the service I have received from both Ashley and Kieran. Very responsive and trustworthy. They found me great tenants and took care of the tenant moving-in requests so rapidly. I highly recommend them....
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“Burghleys did an excellent job in handling th......”

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Jul 02,2021
Minithumbup
Howard
Mohsen
By: 'Russell Thompson'
Jul 02,2021
5 people found
this helpful
Burghleys did an excellent job in handling the sale of our flat in N19. In fact a price was agreed within 2 days of it being fully marketed on their website/office. They followed up with the Buyers throughout the process, highlighting any issues by short-circuiting ...
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“Worked quickly and easily. No real stress wi......”

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Jul 02,2021
Minithumbup
Howard
Ashley
By: 'George D Carter'
Jul 02,2021
7 people found
this helpful
Worked quickly and easily. No real stress with anything, although a few reminders needed to move paperwork along. But we needed them too so it worked....
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“I had an excellent experience with Burghleys.......”

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Jul 02,2021
Minithumbup
By: 'Simon'
Jul 02,2021
5 people found
this helpful
I had an excellent experience with Burghleys. We were purchasers of a house and they acted for the vendors. They were very proactive in facilitating the sale and helped ensure the sale proceeded smoothly. When we had bought the property we used the Burghleys team ...
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By: Ashley Gendler
Jul 02, 2021
View all comments (1)
Thanks Simon for your very kind comments. This is appreciated by all of us here. ...

“Property let...”

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Jul 02,2021
Minithumbup
Ashley
Kieran
By: 'Glenn'
Jul 02,2021
5 people found
this helpful
Ashley and the team was very professional and a pleasure to do business with! I would highly recommend burghleys estate agents! And will be dealing with them again! 😊😊...
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By: Ashley Gendler
Jul 02, 2021
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Thanks Glenn, Your comments are much appreciated. ...

“Professional, reliable local estate agents...”

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Jul 02,2021
Minithumbup
Howard
Kieran
By: 'Keith'
Jul 02,2021
5 people found
this helpful
Burghleys are a professional, reliable local estate agents. In quite a slow market they were able to find me a buyer for my flat and they were good at communicating throughout the process and helping to get completion in a reasonable time. With one or ...
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“Burghleys let my property on the first day to......”

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Jun 05,2021
Minithumbup
Ashley
By: 'C D'
Jun 05,2021
4 people found
this helpful
Burghleys let my property on the first day to lovely tenants. They were all wonderful to deal with (Ashley and Kieron) helpful and polite with the minimum of fuss. Everything worked so smoothly I wouldn't hesitate to recommend them. Thank you...
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“Good Job...”

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Apr 22,2021
Minithumbup
By: 'Philip'
Apr 22,2021
6 people found
this helpful
They say that next to childbirth, the sale/purchase of a property can be the most painful experience one has to endure. Apart from a few minor hiccups, Burghleys conducted our sale smoothly and efficiently. Despite the pandemic, they brought in steady stream of potential ...
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“Attentive and Professional Local Agent - strongly recommended...”

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Mar 17,2021
Minithumbup
Howard
Kieran
By: 'Martin Robinson'
Mar 17,2021
10 people found
this helpful
Burghleys is a local independent estate agent and served us perfectly to achieve the sale of our house during COVID restrictions. Howard, Moh, Kieren and Ashley gave us a very attentive and professional service. We appreciated the perceptive and realistic view of our house's potential ...
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“Have been with Burghleys now for 2+ years as ......”

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Feb 27,2021
Minithumbup
Mohsen
Ashley
By: 'Ori'
Feb 27,2021
11 people found
this helpful
Have been with Burghleys now for 2+ years as a landlord. Having recently helped me find a new tenant I wanted to commend them on their service, hard work and easy to work with team Great job!...
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“Excellent service, lovely to deal with....”

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Feb 06,2021
Minithumbup
By: 'KT'
Feb 06,2021
10 people found
this helpful
I'm pleased to say that Burghleys really delivered for us on our sale. Not only professional, dedicated with an exhaustive knowledge of the market, but also a true pleasure to deal with. Highly recommended, and we would use them again....
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“Efficient and reliable from start to finish...”

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Jan 27,2021
Minithumbup
Ashley
By: 'Andrew'
Jan 27,2021
9 people found
this helpful
We were very pleased with Burghleys. They know the local market really well and we'd bought from them so were able to use property information already on file. The property went on the market quickly and we found suitable tenants soon after. Ashley and team ...
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By: Ashley Gendler
Jan 27, 2021
View all comments (2)
Thank you Andrew. Your thoughtful comments are much appreciated. ...

“The team were supportive in helping navigate ......”

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Jan 26,2021
Minithumbup
Ashley
Kieran
By: 'S.Heather'
Jan 26,2021
10 people found
this helpful
The team were supportive in helping navigate the exceptionally complicated and stressful difficulties we unexpectedly faced with our lender. Ashley was always available and professional throughout our purchase....
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By: Ashley Gendler
Jan 27, 2021
View all comments (1)
Thank you Simon & Rosanna. Your comments are much appreciated. You were great buyers...and tenants :) ...

“Great Agent...”

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Jan 18,2021
Minithumbup
Ashley
By: 'Teri'
Jan 18,2021
9 people found
this helpful
Nothing is ever too much trouble. They have consistently had a Tennent in my flat for the last 7 years....
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By: Ashley Gendler
Feb 19, 2021
View all comments (1)
Thank you Teri, it has been an absolute pleasure dealing with you and I hope to so for many years to come ...

“We had a great experience of Burghleys who we......”

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Jan 16,2021
Minithumbup
Kieran
Howard
By: 'Louis B'
Jan 16,2021
11 people found
this helpful
We had a great experience of Burghleys who were responsive, friendly, gave good advice and got us the sale we needed. Highly recommend....
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“Excellent estate agents. Great communication,......”

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Jan 16,2021
Minithumbup
Ashley
By: 'Girish'
Jan 16,2021
8 people found
this helpful
Excellent estate agents. Great communication, no issues at all. Ashley in particular is a pleasure to work with. Would definitely recommend to all...
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Staff picture Howard
(111)
Staff picture Ashley
(152)
Staff picture Kieran
(41)
Staff picture Mohsen
(21)

Landlord Fees

LANDLORD CHARGES AND FEES FOR LETTING A RESIDENTIAL PROPERTY WITH BURGHLEYS ESTATE AGENTS

LET ONLY SERVICE

Sole Agency
7.2% (6%+VAT) payable at commencement of tenancy

Multiple Agency
9.6% (8%+VAT) payable at commencement of tenancy

Services Include:
Visiting of property and carrying out market appraisal (with no obligation)
Agree market rent and find tenant in accordance with landlords’ instructions/requirements
Provide guidance in relation to letting consents, i.e. Insurances, mortgage lender & freeholder consent
Market the property and advertise on appropriate portals
Erect board outside property in accordance with Town and Country Planning Act 1990
Advise on non-resident status and HMRC tax implications (if appropriate)
Carry out accompanied Tenant viewings
Negotiate terms with prospective Tenant/s and negotiate acceptable rent
Deal with the application and taking up of references through a credit referencing agency (payable by tenant/s)
Preparation of a suitable Tenancy Agreement for the letting and arranging the signing thereof by all parties
Assist landlord in complying with statutory regulations relating to gas, electric, fire and smoke alarms, carbon monoxide detectors and soft furnishings and arranging the same
Arranging for the collection of the dilapidations deposit (paid by the tenant against breakages and damages) and lodging with an appropriate Tenancy
Deposit Scheme
Receiving of initial monies (advance rent) subject to the deduction of fees and associated costs and charges.
Preparing and submitting of an initial statement to the landlord
Completion of statutory declarations as requested by HMRC
Arranging for Professional Inventory to be undertaken (if required)



LET ONLY WITH RENT COLLECTION
10.8% (9%+VAT) collected monthly from incoming rent

Services Include:
Let Only Service plus:
Collect monthly rent from tenants
Pay landlord direct to nominated bank account
Issue monthly/annual statement of accounts
Settle contractors’ invoices
Chase rent arrears

FULL MANAGEMENT
12% (10%+VAT) collected monthly from incoming rent
Services Include:
Let Only with Rent Collection Service plus:
Dealing with specific maintenance issues and routine repairs relating to the property, obtaining estimates and supervising works (where appropriate) Provide 24/7 Emergency maintenance service to Tenants
Supervising annually (and as required) compliance with all Landlords statutory obligations Supervision of tenants vacating property at end of tenancy Acting as key holders for duration of the tenancy Issuing of appropriate notices Dealing with all contractual matters Liaising with Utility providers, Local authority of tenants moving in/out

Optional Schedule of Additional Charges
All fees quoted inclusive of vat unless otherwise stated
Gas Test
Gas Safety Test - £78

Electrical Tests
Portable Appliance Test - £65 no vat
Visual Only Electrical Safety Test - £65 no vat
Full Electrical Safety Test – up to 2 beds-£120 no vat, 3 Beds+-£150 no vat

Smoke & Carbon Monoxide Tests
Initial Inspection - £65 no vat + costs of alarms/work required


Legionnaire’s Disease Test
Full Test - £156

Cleaning Services
All charges subject to property inspection

Post-Let/Renewal Services-(Introduction & Rent Collection Service Only)
Drafting and Arranging Execution of Renewal Tenancy Agreement -£100 each renewal
Preparation and Execution of Amendments/Addendums to Existing Tenancy Agreement-£90 each change
Preparation and Issuing of any Letters to Tenants-£12 per letter
Preparation of any Legal Notices- £90 per notice
Amendments/Changes to Deposit Protection Service Details-£18 per amendment/change
Organising Safety Tests-£24 per Test
Letters to Third Parties - £12 per Letter
Reference Request- £12 per Request

Post-Let/Renewal Services (All Services)
Court Attendance -£100 per hour or part thereof
Forwarding of Mail-£1 per standard letter / £1.50 per large letter plus postage cost/s
Arranging Furnishing the Property-£12% (10%+VAT) of total invoice
Non-Resident Landlords-Transfer of Funds to HMRC £15 per transfer
Burghleys Non-Urgent Visits-£36 per visit
Meeting Third Party Contractors/Providers-£36 per visit. If required to wait a charge of £18 per hour or part thereof will be payable

Tenant Fees

TENANT FEES/CHARGES/COSTS WITH EFFECT FROM 1ST jUNE 2019

£ (inclusive of VAT)
Pre-Tenancy
Holding Deposit (limited to a maximum of one weeks rent) -
Advance rent (limited to the equivalent of one months’ rent) -
Deposit against dilapidations (limited to a maximum of five weeks rent) -
Reference fees/charges No Charge
Administration fees/charges No Charge
Any other fees/charges/costs Nil

Following Move In
Protection of tenant’s deposit with Tenancy Deposit Scheme No Charge
Any other fees/charges/costs Nil

Mid-Tenancy
Administration charge in consideration of arranging for
the grant, renewal, continuance, variation, assignment,
novation, change or termination of a tenancy 50

Early termination of tenancy without notice 50*
*(plus any financial loss incurred by the landlord-proof required)

Charge for replacing lost keys or security device 15*
*(plus cost of replacement keys or security device and associated reasonable costs)

Interest on rent arrears TBA*
*(if rent not paid within 14 days and limited to 3% above Bank of England base rate)

End of Tenancy
Arranging return of tenant’s deposit No Charge
Any other fees/charges/costs Nil

Note: For a detailed explanation of the above please call our office. We can also provide you with an example tenancy agreement with fees and charges noted in accordance with the provisions of the Tenant Fees Act 2019.
Tenant Fees/Charges/Costs-All Existing Assured Shorthold Tenancies
that commenced prior to 1st June 2019

£ (inclusive of VAT)
Mid-Tenancy –adding or replacing a tenant on
existing tenancy agreement
Reference fees/charges 72
(per adult tenant and/or guarantor requiring referencing)

Administration fees/charges 192
(for each change to named tenants on tenancy agreement)

Amendment or deletions to Tenancy Agreement 5
(per Amendment)

First Late Payment of rent (or part thereof) 15
Second and/or subsequent Late Payment of rent 25
(or part thereof)-per letter/email

Overpayment/underpayment of rent 5
(per letter/email)

Other Fees/Charges/Costs *See below
End of Tenancy
Inventory Check-Out charge *See below
(cost dependent on size of property and furnishings)

* A copy of the current tenancy agreement will be provided for you to view upon request along with any inventory and/or schedule of condition that was undertaken.
The current tenancy agreement will have details of any special charges/fees associated with this particular let/property, and will also have details of the cost for any check-out report based on the size of the property and whether it is furnished or not.
Important Note: From 31st May 2020, the charges and fees above will no longer apply for tenancies that commenced prior to 1st June 2019. Any charges and fees will be in accordance with the Tenant Fees Act 2019 which commenced on 1st June 2019.
Last updated at 14/11/2019, 2:14 PM by Ashley Gendler
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

There are two resident partners in the business, one of which predominantly deals with lettings, the other with sales.

Should their be a complaint in relation to lettings, the sales partner will deal with the matter accordingly and vice versa.

All written complaints will be acknowledged in writing within 24 working hours and responded to in writing 7 working days.

Burghleys are voluntary members of The Property Ombudsman Scheme. In the unlikely event that a complaint cannot be resolved, the complainant can request that The Ombudsman take their complaint further.
Last updated at 4:18 PM 02/03/2018 by Ashley Gendler

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Burghleys Estate Agents

Branch - Tufnell Park, London, NW5