Adam managed to mediate with the tenants and liaised with the builders to fix the damp in the property. The tenants were difficult, but he managed to do this in a way that kept them happy and less stress for me.
He was very professional and his attitude has been " leave it with me, it\'ll be fixed". I was so impressed with his personal touch and the customer care he had shown. As a result, I had recommended a few of my friend to consider having their properties managed by him.