Jan 29,2013
Jan 29,2013
25 people found
this helpful
I used Streets Ahead as estate agents to sell my two bedroomed apartment. In general the staff were always polite, helpful and very efficient. When my sale reached the Sales Progression stage that was when I was truly blown away with the level of professionalism and hard work. The Sales Progressor in question is Bonnie Pooley who kept me updated and informed every step of the way. She always called me back extremely promptly (if she was unable to answer my call due to being engaged on another business call), she always followed up with emails and updated me immediately of any action or movement on my sale (after the usual small "quiet" phases whilst legal procedures were taking place). She always listened to me and paid attention and even helped me in a calm reasurring manner when I became anxious (as always happens with property transactions). I must add, also that I was extremely impressed with Bonnie\'s hard work and commitment. I was pleasantly surprised to receive email communication from her outside of the usual 9-5 hours. If Bonnie received a communication regarding my sale even after 6pm she would always update me.

I have mentioned the sale side of Bonnie\'s involvement a lot, however, she also conducted herself with the same due diligence and professionalism with regard to my purchase. Always approachable and helpful to the solicitors I had appointed (who, unfortunately were not as diligent as Bonnie) and she afforded the same professionalism to the Estate Agents involved on my purchase.

I am not prone to handing out praise lighly. I do however, a very high praise indeed for Bonnie Pooley.

I would definitely recommended Streets Ahead in general.
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Streets Ahead

219 - 221 Lower Addiscombe Road Croydon
Greater London

020 8655 1300

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