All staff are extremely professional, helpful and have exceptional customer service. We viewed a couple of properties with Ben Street at Horts and he knew our exact requirements and kept us informed of all new suitable properties. Once our offer had been accepted, Donna went way above her call of duty chasing the chain and keeping us informed. Donna regularly worked out of hours to hold the chain together and remained professional and courteous at all times. We received an exceptional service from the team at Horts.