Elaine Uniacke is our property manager and is always very helpful and efficient - polite, returns calls/emails promptly & went out of her way to make moving in quick and easy. Promises made before we moved in (ie: minor repairs to flat) were carried out before or in the first week of our tenancy. Subsequent problems (not that there have been many, but, for example, broken washing machine), rectified immediately. Never made to feel that we are being a nuicance or that something is too much trouble.
When we were searching for a flat, we used several agents but Adam Anker was the best sales representative we came across. He responded well to recognising our needs and only put forward suitable properties for us to see saving us time, energy and frustration. While being helpful to us as prospective tenants, persuading the owner for example, to allow us to move in early, he was also clearly responsive to the needs of the owner.
Both members of staff excellent.