Jan 26,2013
Minithumbdown
By:
Jan 26,2013
6 people found
this helpful
I had initially intended to write a glowing review of Streets Ahead - the experience started as an extremely positive one; the staff were more-than happy to help accommodate our requirements in a property, and helped push through the process as quickly as possible. We found a property and were moved in within 2 weeks.

The problems start, however, when you need to contact them post-move in. Example: we were promised a copy of the property inventory within a week of move-in. This actually arrived nearly 2 months later, after numerous emails and telephone calls to their branch office and property management team. I feel this is a relatively basic request, and one that forms an essential part of the contract. This was one of many (some still on-going) niggles.

Whilst it is important to provide an outstanding service i helping tenant\'s find a property, Streets Ahead should also note the importance of maintaining this same level of service throughout the tenancy.
What agent could do to change your mind?
I won\'t be using Streets Ahead again, due to the poor post-sale service. Emails remain unacknowledged - telephone calls remain un-returned.
Attached Files
Was this helpful? Yes


Streets Ahead

936 Brighton Road Purley Purley
Greater London
CR8 2LP

020 8668 2222

Opening hours


Find the Best Agent to
Buy, Sell or Rent Property