North Leeds, Leeds, LS17
4.7/5, 51 reviews
94% recommended
86% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
83% lettings fee satisfaction
Estate Agents in Moortown, Alwoodley, Shadwell, Wike, Bardsey, Scarcroft, Meanwood - Alan Cooke Estate Agents

“Arranged viewing for 10 o clock, 22nd January 2013. I checked at 9.15 ......”

Share on :
Jan 26,2013
Minithumbdown
By: 'lydia'
Jan 26,2013
4 people found
this helpful
Arranged viewing for 10 o clock, 22nd January 2013. I checked at 9.15 if viewing was confirmed because of snow previous day. I drove to property and was rung 10 minutes before viewing that agent couldn't get car out. I had come specially from Midlands to view properties and I had managed to get my car out of an ungritted road. When I informed her that I was going back the next day she insisted she couldn't go ahead with viewing and could only postpone to next day. Poor show .
What agent could do to change your mind?
Show more willing to rectify mistake of confirming viewing when she then couldn't deliver. Knowing I was going back to MIdlands she could have made the effort to show me the property the same day in the afternoon. It was possible to get out of all minor roads, all major roads were clear.
Attached Filesnbsp;
Comments (0) Report abuse Print review
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.

Latest Reviews

View all Reviews 51
21st Jun 2022
reviewed by 'Yasir'
“We had amazing experience, Elissia Drummond was extremely helpful and highly professional, overall process was straight forward.It has been ......”
13th Jun 2022
reviewed by 'Nicola'
“Rented through this unprofessional company. Didn't reply to numerous emails. No complaints dealt with in 5 months of me living there. ......”
7th Jan 2022
reviewed by 'Marian'
“Jeremy and Nicola have been professional throughout the entire process of selling the property , always keeping us informed and providing ......”
26th Feb 2021
reviewed by 'Regina'
“We bought and sold our property with Nicola from Alan Cooke Estate Agents . Nicola has provided at all the times ......”
10th Feb 2020
reviewed by 'Davina'
“I recently sold an unusual property in the area and was grateful for their expertise used to value this. I ......”
3rd Aug 2018
reviewed by 'Greg'
“Professional from the start, always keeping you informed as to what is happening with potential buyers and always giving good ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 10:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 16:00
  • Sunday: 11:00 - 14:00
Address

Alan Cooke Estate Agents
382 Harrogate Road
Moortown,Leeds
West Yorkshire
LS17 6PY
0113 2888 666

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 86% 100% £190,000 £750,000
Lettings 100% 83% £650 £1,400
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
4 0 1 2 35 0 8 0 0 1
Areas covered
  • Roundhay
  • LS17
  • LS16
  • LS8
  • Adel
  • North Leeds
  • Oakwood
  • Moortown
  • Gledhow
  • Alwoodley
  • Chapeltown
  • Shadwell
  • Bramhope
  • LS6
  • Scarcroft
  • LS7
  • Bardsey
  • Chapel Allerton
  • Leeds
  • Meanwood
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS My deposits scheme
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties
View more properties
Images & Videos
Alan Cooke Estate Agents Image 1

“We had amazing experience, Elissia Drummond w......”

Share on :
Jun 21,2022
Minithumbup
claim your profile
Elissia
By: 'Yasir'
Jun 21,2022
0 people found
this helpful
We had amazing experience, Elissia Drummond was extremely helpful and highly professional, overall process was straight forward. It has been our first experience in Leeds since we have moved recently but definitely not the last with Alan Cooke, thanks again Elissia Drummond....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Rented through this unprofessional company....”

Share on :
Jun 13,2022
Minithumbdown
claim your profile
Jeremy
Staff profile picture
By: 'Nicola'
Jun 13,2022
0 people found
this helpful
Rented through this unprofessional company. Didn't reply to numerous emails. No complaints dealt with in 5 months of me living there. Blamed the landlord. The place was filthy and had major damp problems. Garage door was broke and struggled with the front door to get in ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“A professional and efficient team...”

Share on :
Jan 07,2022
Minithumbup
Staff profile picture
Staff profile picture
By: 'Marian'
Jan 07,2022
0 people found
this helpful
Jeremy and Nicola have been professional throughout the entire process of selling the property , always keeping us informed and providing good and prompt advice, and kind help when requested. Whenever we had questions, they answered very promptly and thoroughly. I recommend Alan Cooke to anyone ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“outstanding customer care...”

Share on :
Feb 26,2021
Minithumbup
Staff profile picture
By: 'Regina'
Feb 26,2021
0 people found
this helpful
We bought and sold our property with Nicola from Alan Cooke Estate Agents . Nicola has provided at all the times an outstanding customer service / care through all the process. She clearly put the customers at the heart of everything she does. Highly recommended , thanks again ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“I recently sold an unusual property in the ar......”

Share on :
Feb 10,2020
Minithumbup
claim your profile
Jeremy
Staff profile picture
By: 'Davina'
Feb 10,2020
0 people found
this helpful
I recently sold an unusual property in the area and was grateful for their expertise used to value this. I was kept fully informed of the whole process and would certainly use this company again. I chose them because they had originally sold the property ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Sale...”

Share on :
Aug 03,2018
Minithumbup
Staff profile picture
Staff profile picture
By: 'Greg'
Aug 03,2018
0 people found
this helpful
Professional from the start, always keeping you informed as to what is happening with potential buyers and always giving good and honest advice. Questions and queries answered without delay and extremely helpful with all aspects of selling and closing down utilities etc. I recommend anyone ...
read full review
Comment on agent fees
Good. they go above and beyond.
Comments (2) Report abuse Print review
Was this helpful? Yes
By: Caragh McCarthy
Nov 06, 2022
View all comments (2)
Greetings to you, How are you doing? I know this message may come to you as a surprise. I'm Caragh McCarthy. From Oregon, I saw your contact Email in your profile. I would like to have a conversation with you and it is very important. get back to me directly by email below. waiting to hear back from you, have a wonderful day and stay blessed. Regards, Caragh McCarthy. Email; [email protected] ...

“courteous, polite and helpful...”

Share on :
Aug 02,2018
Minithumbup
Staff profile picture
Staff profile picture
By: 'Debbie'
Aug 02,2018
0 people found
this helpful
Very happy with the service provided by both Jeremy Cooke and Nicola Thackray. The house sale went through very smoothly and both were very courteous, polite and helpful during the sale of our late father's property and kept us up-to -date on all developments during ...
read full review
Comment on agent fees
We were happy with the agent's fees
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Nicola Thackray
Aug 09, 2018
View all comments (1)
Thank you for your comments - much appreciated. ...

“Best Estate Agents...”

Share on :
Jul 03,2018
Minithumbup
claim your profile
Jeremy
Staff profile picture
By: 'Susan'
Jul 03,2018
0 people found
this helpful
Fantastic to deal with, incredible service with a smile. Nothing was too much trouble. From brilliant marketing, trouble free and smooth sale right from the start to completion. Can only praise the wonderful and genuinely caring staff. Can't thank both Jeremy and Nicola enough for ...
read full review
Comment on agent fees
Very fair and competitive fees. Worth paying for the incredible service and knowledgeable staff at Alan Cooke. Don't bother shopping around, Jeremy and Nicola are simply the best.
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Nicola Thackray
Jul 04, 2018
View all comments (1)
Thank you for your comments. It was a pleasure to assist you in the sale of your property. We will be happy to help you again in the future. ...

“Nothing was ever too much trouble and whatever she said she would do ....she did!...”

Share on :
May 02,2018
Minithumbup
Staff profile picture
By: 'Definitely'
May 02,2018
0 people found
this helpful
I would highly recommended using this company to help you sell. They go above and beyond. They give personal service and are an old established estate agents in north Leeds. Nicola is a total asset to the company....
read full review
Comment on agent fees
Fees are fair
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Nicola Thackray
May 16, 2018
View all comments (1)
Thanks for your kind words - Very much appreciated. ...

“Ms...”

Share on :
Apr 22,2018
Minithumbup
claim your profile
Jeremy
Staff profile picture
By: 'Sonia'
Apr 22,2018
0 people found
this helpful
Excellent service. Staff always very helpful and professional. Nothing was too much for them. The house was sold within 3 weeks despite the office being closed for a few days over Christmas and the New Year....
read full review
Comment on agent fees
Very fair
Comments (0) Report abuse Print review
Was this helpful? Yes

“Great experience using Alan Cooke, from start to finish the whole service was smooth....”

Share on :
Mar 28,2018
Minithumbup
Staff profile picture
Staff profile picture
By: 'Naomi'
Mar 28,2018
0 people found
this helpful
Great experience, all phone calls and emails were returned straight away. Nicola was in constant communication with the vendor/ solicitors. She also was very reassuring at stressful points!!...
read full review
Comment on agent fees
Slightly high but you get a great service so worth it.
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Nicola
Mar 28, 2018
View all comments (1)
Thanks for your comments. I know how stressful selling/buying can be and I'm here to move the transactions along as smooth as possible. ...

“Excellent Professional Service...”

Share on :
Mar 27,2018
Minithumbup
claim your profile
Jeremy
Staff profile picture
By: 'JazzyPJ'
Mar 27,2018
0 people found
this helpful
This is the 2nd time I have used Alan Cooke's Estate Agency as I was extremely satisfied the previous time when selling a property. All staff are very professional, approachable, and keep you informed of progress at all times. I would not hesitate to use ...
read full review
Comment on agent fees
Good
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Nicola
Mar 28, 2018
View all comments (1)
Thanks for your kind comments. We will be delight to assist you again in the future. ...

“Alan Cooke Estate Agent staff were extremely supportive in the ......”

Share on :
Mar 13,2018
Minithumbup
claim your profile
Jeremy
Staff profile picture
By: 'Isabel'
Mar 13,2018
0 people found
this helpful
Alan Cooke Estate Agent staff were extremely supportive in the sales process of my flat. They provided permanent advice on how to handle different issues with solicitors. Completion was successful and am so pleased with the personalised service of Jeremy and Nicola. Thank you very ...
read full review
Comment on agent fees
Justifiable fee
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Nicola
Mar 15, 2018
View all comments (1)
Thank you for your comments. It was a pleasure to help you again and we look forward to working with you again in the future. ...

“Alan Cooke was the agent for a house we recently ......”

Share on :
Mar 12,2018
Minithumbup
Staff profile picture
Staff profile picture
By: 'Meanwood'
Mar 12,2018
0 people found
this helpful
Alan Cooke was the agent for a house we recently bought in Meanwood. Their communication and customer service was excellent, they kept in touch throughout the process and did everything they could to keep us informed....
read full review
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Jeremy Cooke
Mar 13, 2018
View all comments (1)
Many thanks for your kind words. I am really pleased that you were happy with the selling experience from Alan Cooke Estate Agents. On behalf of all of the team, I wish you the very best in your new home. ...

“Really impressed with the service, i liked the fact i ......”

Share on :
Mar 07,2018
Minithumbup
Staff profile picture
By: 'Simon'
Mar 07,2018
0 people found
this helpful
Really impressed with the service, i liked the fact i was always kept informed and sent reminders of appointments etc, Staff were courteous and professional...
read full review
Comment on agent fees
Fees were in line with other agents
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Nicola
Mar 07, 2018
View all comments (1)
Thank you for your comments! ...

“I would like to thank Jeremy Cooke and Nicola Thackery ......”

Share on :
Feb 27,2018
Minithumbup
Staff profile picture
By: 'Sandra'
Feb 27,2018
0 people found
this helpful
I would like to thank Jeremy Cooke and Nicola Thackery for there amazing help whilst selling my house. Always kept me informed and up to date with the legal movements , a very friendly and helpful service . Thank you...
read full review
Comment on agent fees
Not a problem
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Nicola
Feb 27, 2018
View all comments (1)
Thanks for your kind comments. Best wishes for the future ...

“Liked the independent, smaller family-feel the company have, and this ......”

Share on :
Feb 26,2018
Minithumbup
By: 'Mr'
Feb 26,2018
0 people found
this helpful
Liked the independent, smaller family-feel the company have, and this came across in the personal diligence with which the finding and purchase happened. They matched us with an ideal property which is certainly going to be our family home in the perfect area for many ...
read full review
Comment on agent fees
As is the industry usual, and well worth it, value added on the part of the agent justified their fee. No problems.
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Nicola Thackray
Feb 27, 2018
View all comments (1)
Thank you for your comments - I know you will be very happy in your new home. ...

“This is the third house I have sold through Alan ......”

Share on :
Sep 13,2017
Minithumbup
By: 'Tracy'
Sep 13,2017
0 people found
this helpful
This is the third house I have sold through Alan Cooke Estate Agents and have found that their professionalism and friendly approach has helped selling my houses. As soon as my house went on the market I had a constant stream of prospective buyers and ...
read full review
Comment on agent fees
The fees a re comparable with other estate agents
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Nicola Thackray
Sep 13, 2017
View all comments (1)
We will be delighted to assist you again in the future and sell house No 4 for you! ...

“Jeremy attended personally to view and price the property. He ......”

Share on :
Sep 04,2017
Minithumbup
claim your profile
Jeremy
Staff profile picture
By: 'Steven'
Sep 04,2017
0 people found
this helpful
Jeremy attended personally to view and price the property. He was always available for further discussion and negotiation. His evaluation was realistic and his reasoning sensible. Always helpful....
read full review
Comment on agent fees
Nicola and colleagues kept me informed throughout all the negotiations, always letting me know of client visits and their thoughts on the property afterwards. Always ready to discuss any issues. Always called when she said she would.
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Nicola Thackray
Sep 05, 2017
View all comments (1)
Thanks for your comments. We will always be delighted to assist you again in the future. ...

“Excellent service from start to finish. Victoria and Nicola will ......”

Share on :
Sep 02,2017
Minithumbup
Staff profile picture
By: 'NicolaH'
Sep 02,2017
0 people found
this helpful
Excellent service from start to finish. Victoria and Nicola will brilliant at keeping me informed and dealing with queries in a prompt and efficient manners. We were particularly pleased that they would accept viewings seven days a week as this wasn't the case with a ...
read full review
Comment on agent fees
Agents fees were competitive and definitely were justified given the service we received
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Nicola Thackray
Sep 05, 2017
View all comments (1)
Thank you for your review. Best wishes for the future. ...

“Could not ask for a better service - a most ......”

Share on :
Aug 14,2017
Minithumbup
Staff profile picture
By: 'LJ'
Aug 14,2017
0 people found
this helpful
Could not ask for a better service - a most kind & caring team who did everything with extreme professionalism. Nothing was too much trouble for them & their communication was brilliant. Highly recommend them including Heidi & Trevor....
read full review
Comment on agent fees
Was very happy to pay them
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Nicola Thackray
Aug 15, 2017
View all comments (1)
Thank you for your review - much appreciated. ...

“Very helpful in what was a rather protracted transaction - ......”

Share on :
Jul 31,2017
Minithumbup
Staff profile picture
By: 'JowettMan'
Jul 31,2017
0 people found
this helpful
Very helpful in what was a rather protracted transaction - no fault of agent I would add. Kept us informed most of the way through....
read full review
Comment on agent fees
As purchasers, we were not subject to any fees
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Nicola Thackray
Aug 01, 2017
View all comments (1)
Thank you for your comments - We got there in the end!! ...

“Nicola and her team did an excellent job in selling ......”

Share on :
Jul 31,2017
Minithumbup
By: 'Richard'
Jul 31,2017
0 people found
this helpful
Nicola and her team did an excellent job in selling my mother's flat. They kept us well informed throughout the process, chasing the solicitors when needed....
read full review
Comment on agent fees
Fees were fine.
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Nicola Thackray
Aug 01, 2017
View all comments (1)
Thank you for your comments ...

“We had fabulous service from Alan Cooke. Jeremy gave us ......”

Share on :
Jul 29,2017
Minithumbup
Staff profile picture
By: 'Jen'
Jul 29,2017
0 people found
this helpful
We had fabulous service from Alan Cooke. Jeremy gave us a realistic market quote and had a ton of people ready to view the property. During the sale both Nicola and Victoria gave good, clear advice and made the entire endeavour as stress free as ...
read full review
Comment on agent fees
Good
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Nicola Thackray
Jul 31, 2017
View all comments (1)
Thank you for your comments - Best wishes to you and your family ...

“I have had two very positive experiences with this estate ......”

Share on :
Jul 28,2017
Minithumbup
Staff profile picture
By: 'Donna'
Jul 28,2017
0 people found
this helpful
I have had two very positive experiences with this estate agent, firstly when buying a property and then when selling it. Victoria and Nicola were both fantastic and took a lot of the stress out of selling the property. Would absolutely use again and recommend ...
read full review
Comment on agent fees
Very reasonable and competitive fees.
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Nicola Thackray
Jul 31, 2017
View all comments (1)
Thanks for your review - much appreciated! ...

“We sold our house through Alan Cooke Estate Agents. Throughout ......”

Share on :
Jul 12,2017
Minithumbup
By: 'Pete'
Jul 12,2017
0 people found
this helpful
We sold our house through Alan Cooke Estate Agents. Throughout the whole process the agents maintained a personal approach. Their communication and support was outstanding. Their detailed knowledge of the market place was critical. Clearly, the team work within the office was excellent as there ...
read full review
Comment on agent fees
The fees were competitive
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Nicola Thackray
Jul 19, 2017
View all comments (1)
Thank you for your kind comments - it was a pleasure to assist you. ...

“Nothing was too much trouble for Nicola and Victoria. Nicola ......”

Share on :
Apr 10,2017
Minithumbup
Staff profile picture
By: 'Wendy'
Apr 10,2017
0 people found
this helpful
Nothing was too much trouble for Nicola and Victoria. Nicola went out of her way to support me. Brilliant, knowledge service from start to finish....
read full review
Comment on agent fees
On par
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Nicola Thackray
Apr 11, 2017
View all comments (1)
Thanks for your comments - We hope you will be very happy in your new cottage. ...

“Both members of staff were very helpful and kept me ......”

Share on :
Mar 31,2017
Minithumbup
Staff profile picture
By: 'Stuart'
Mar 31,2017
0 people found
this helpful
Both members of staff were very helpful and kept me informed at all stages of the sale. They were quick to respond with advice when this was asked for....
read full review
Comment on agent fees
Fees were 1% of the sale price. Remember that VAT will be added to this.
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Nicola Thackray
Apr 02, 2017
View all comments (1)
Thank you for your comments. It was a pleasure to assist you in the sale of the property. We would be delighted to help you in the future with any other property requirements you may have. ...

“Absolutely great service throughout. Jeremy told us we would be ......”

Share on :
Mar 27,2017
Minithumbup
claim your profile
Jeremy
By: 'P&J'
Mar 27,2017
0 people found
this helpful
Absolutely great service throughout. Jeremy told us we would be treated as valued customers and that has definitely been the case. Victoria has been particularly helpful through some tricky negotiations with our buyer. We have been very pleased with the way things have been handled ...
read full review
Comment on agent fees
Good. A set fee + VAT which was agreed in advance
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Nicola Thackray
Mar 29, 2017
View all comments (1)
Thank you for your kind comments. Hope you're very happy in your new home ...

“We received an excellent service, all the staff were very ......”

Share on :
Feb 15,2017
Minithumbup
By: 'Bev'
Feb 15,2017
0 people found
this helpful
We received an excellent service, all the staff were very helpful, friendly, kept us in the picture all the time, couldn't have asked for a better service....
read full review
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Nicola Thackray
Feb 15, 2017
View all comments (1)
Thank you for your comments - We would be delighted to assist you again in the future. ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We are committed to providing a professional service to all our clients and customers. When something goes wrong, we want you to tell us about it. This will help us to improve our service.

If you have a complaint, please put it in writing to us at the above address.
Last updated at 11:45 AM 28/11/2016 by allAgents

Awards won by Alan Cooke Estate Agents, Leeds LS17 6PY



Get in touch with

Alan Cooke Estate Agents

Branch - North Leeds, Leeds, LS17

Search by
Useful information
About allAgents
For agents
Facebook Twitter YouTube Instagram LinkedIn