Lettings, Eccles, M30
4.8/5, 130 reviews
92% recommended
100% sales valuation accuracy
100% sales fee satisfaction
97% lettings valuation accuracy
97% lettings fee satisfaction



Property Features


“Disappointing...”

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Jun 30,2021
Minithumbdown
By: 'Gayle'
Jun 30,2021
1 people found
this helpful
Initially I was really happy with the service the Lettings team provided, well actually, just Tony. I negotiated a reduced price for finding tenants thou what I wasnt told at this point is this would result in a very poor after sales service. The final tenant moved in a month ago and I am still waiting for the meter readings for four apartments plus some unsigned documentation, now waiting for a copy of thier complaints procedure. My advice....AVOID if you want a complete professional service.
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Opening Hours
Address

Hills
Sentinel House
Eccles
County (optional)
M30 0SS
01617479379

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £147,000 £147,000
Lettings 97% 97% £340 £1,680
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
40 1 73 8 3 0 0 0 4 1
Areas covered
  • M41
  • Eccles
  • M31
  • salford
  • M32
  • swinton
  • M28
  • irlam
  • M21
  • urmston
  • M44
  • sale
  • WA14
  • broughton
  • M33
  • manchester
  • URMST
  • monton
  • STRET
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA TPOS Sales TPOS Lettings TPOS DPS
Latest Properties
Images & Videos

“Rebecca is a pleasure to deal with...”

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Nov 27,2021
Minithumbup
Rebecca
By: 'landlady'
Nov 27,2021
0 people found
this helpful
Rebecca provides an exceptionally personalized experience. As a landlord, I am delighted time and time again with the tenants she chooses for my property. She is on-the-ball, quick, thorough, and highly efficient. She is efficient, helpful and really friendly. Hills have an amazing team and ...
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“Rebecca was absolutely amazing in helping us ......”

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Nov 05,2021
Minithumbup
Rebecca
By: 'Becky'
Nov 05,2021
0 people found
this helpful
Rebecca was absolutely amazing in helping us sort out renting out a property up here in Manchester! Was super daunting at first as for us it was a big move from London, but she made the process super smooth and had great communication throughout! Would 1000% ...
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“A fantastic property manager...”

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Oct 22,2021
Minithumbup
Rebecca
By: 'Josh'
Oct 22,2021
0 people found
this helpful
Rebecca is quite simply the friendliest, most helpful property agent I've ever had. She couldn't have been more easygoing and natural when we were talking about our property, and she completely made us at ease when inspecting our house. If I could give a higher ...
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“Rebecca is the best Estate Agent ever!...”

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Oct 18,2021
Minithumbup
Rebecca
By: 'Emma'
Oct 18,2021
0 people found
this helpful
Rebecca is the most amazing Estate Agent! I have never had a more thoughtful or attentive Estate Agent who truly respects and cares for her tenants. She is extremely thorough and detailed in her work. No concern is ever too minor and she puts her ...
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“Huge thank you to Rebecca for helping us find......”

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Sep 27,2021
Minithumbup
Rebecca
By: 'Kevin Ma'
Sep 27,2021
0 people found
this helpful
Huge thank you to Rebecca for helping us find a great New home in Manchester to start a new life. She is always quick to responses and so much helpful....
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“Quality service and understanding from Becky....”

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Jul 09,2021
Minithumbup
Rebecca
By: 'Sam'
Jul 09,2021
0 people found
this helpful
Becky made our process so easy. I had massive anxiety about renting but Becky was considerate and helpful when I explained our circumstances. I can't thank her enough, it's been a joy. 5* experience, Would give 6 if I could!...
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“Disappointing...”

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Jun 30,2021
Minithumbdown
By: 'Gayle'
Jun 30,2021
1 people found
this helpful
Initially I was really happy with the service the Lettings team provided, well actually, just Tony. I negotiated a reduced price for finding tenants thou what I wasnt told at this point is this would result in a very poor after sales service. The final ...
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“Becky has been incredible! She has helped us ......”

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May 26,2021
Minithumbup
Rebecca
By: 'Becki Gullen'
May 26,2021
0 people found
this helpful
Becky has been incredible! She has helped us with any issues we have given her and is always so quick to reply. She has been able to give us all the information we have required and has been professional throughout. We are so excited to ...
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“Fantastic Professionalism...”

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May 26,2021
Minithumbup
Rebecca
By: 'Ashley'
May 26,2021
0 people found
this helpful
I rang about a property that was fresh on the market to rent. Becky had us booked in for a viewing the next day and, once satisfied with the property, sorted out a second viewing so we could measure for appliances. She was professional and ...
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“Great service...”

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May 12,2021
Minithumbup
Rebecca
By: 'Oliver'
May 12,2021
0 people found
this helpful
Becky manages our property portfolio and nothing is too much to ask for her. She is always quick to respond and is great at dealing with difficult situations....
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“Rebecca has excellent communication skills. S......”

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May 01,2021
Minithumbup
Rebecca
By: 'Stephanie'
May 01,2021
1 people found
this helpful
Rebecca has excellent communication skills. She is friendly, accommodating and extremely knowledgeable. Thanks Becky for taking the pressure away from me and making my life so much easier :)...
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“My life is now a little bit easier!...”

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Apr 30,2021
Minithumbup
Rebecca
By: 'Aaron'
Apr 30,2021
1 people found
this helpful
I have been working with Rebecca now for over 12 months. Nothing is a problem, she is always more than helpful and is always very pleasant & courteous. She has made my life a little bit easier....
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“Rebecca has been nothing but helpful since I contacted her ......”

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Apr 28,2021
Minithumbup
Rebecca
By: 'Karen'
Apr 28,2021
1 people found
this helpful
Rebecca has been nothing but helpful since I contacted her about renting out my flat. After the first tenant fell through, she very quickly found a replacement and the tenancy has run smoothly since. Any small issues have been dealt with quickly and efficiently. I ...
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“Rebecca is very helpful and competent person.......”

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Apr 28,2021
Minithumbup
Rebecca
By: 'Zaldy'
Apr 28,2021
0 people found
this helpful
Rebecca is very helpful and competent person. She can easily finds solution quickly whenever there is a problem in my property . She’s very approachable as well....
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“My experience of working with Rebecca has bee......”

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Apr 28,2021
Minithumbup
Rebecca
By: 'Jo'
Apr 28,2021
1 people found
this helpful
My experience of working with Rebecca has been excellent. She is professional, friendly and will go above and beyond. I would definitely recommend her to manage any rental property....
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“As a landlord who lives abroad, I needed a le......”

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Apr 28,2021
Minithumbup
Rebecca
By: 'Abdelazim'
Apr 28,2021
1 people found
this helpful
As a landlord who lives abroad, I needed a letting agent I could trust to manage my property. I was lucky that I chose Hills Residential and to have Rebecca as my property manager. She has been extremely helpful and spared no effort to find ...
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“Rebecca is professional and courteous and wil......”

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Apr 28,2021
Minithumbup
Rebecca
By: 'Emma'
Apr 28,2021
1 people found
this helpful
Rebecca is professional and courteous and willing to tackle even tricky problems.It's always a pleasure dealing with Hills with Rebecca Gibson on the team :)...
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“First time renting - great experience....”

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Apr 27,2021
Minithumbup
Rebecca
By: 'Hayden'
Apr 27,2021
1 people found
this helpful
This is my first time renting and I would say everything went as smoothly as possible. Rebecca was very helpful and understanding when answering all my questions, however silly they may have been and has always been helpful and provided quick responses when contacted....
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“Super Agent...”

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Apr 27,2021
Minithumbup
Rebecca
By: 'Zuberul Huda'
Apr 27,2021
1 people found
this helpful
The best agent i've worked with. Rebecca is professional, organised and always responds both to my queries and my tenants. She works for both the tenant and landlord, ensuring everyone is happy. Rebecca always goes the extra mile, when i've raised any property related query. ...
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“Reliable and efficient...”

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Apr 27,2021
Minithumbup
Rebecca
By: 'Bhavin'
Apr 27,2021
1 people found
this helpful
I’ve worked with many people in property and Becky is up there with the best. Great communication, a great problem solver and extremely efficient!...
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“Excellent service, wouldn't use anyone else. ......”

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Apr 27,2021
Minithumbup
Rebecca
By: 'Suzanne'
Apr 27,2021
1 people found
this helpful
Excellent service, wouldn't use anyone else. I have always found Rebecca very helpful, honest, professional, she knows what she is talking about, and confident in her abilities as a letting agent. I would recommend her 100%...
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“Rebecca is a very kind and helpful lady...”

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Apr 27,2021
Minithumbdown
Rebecca
By: 'Magda'
Apr 27,2021
1 people found
this helpful
Rebecca is a very kind and very helpful lady, she is also very approachable which makes it easy to contact her if any issue. Thanks to Rebecca I think very highly of Hills Residential and I always recommend the agency to all my friend....
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“I have been liaising with Rebecca regarding a......”

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Apr 27,2021
Minithumbup
Rebecca
By: 'Ashley Dunsford'
Apr 27,2021
1 people found
this helpful
I have been liaising with Rebecca regarding a property I rent out. Rebecca has guided me through the various insurance and certificates I require. Rebecca is excellent, extremely knowledgeable and answers calls and emails swiftly....
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“Rebecca has been really helpful over the year......”

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Apr 27,2021
Minithumbup
Rebecca
By: 'Demi Moores'
Apr 27,2021
1 people found
this helpful
Rebecca has been really helpful over the years I have been a tenant though Hills. She is always quick to respond and does her best to ensure everything is completed to satisfaction. By far the best agent I have ever dealt with!...
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“I don’t have much experience as I just starte......”

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Apr 27,2021
Minithumbup
Rebecca
By: 'Alex'
Apr 27,2021
1 people found
this helpful
I don’t have much experience as I just started my tenancy, but I can’t deny the fact that Rebecca impressed me with her very quick responses, answering all my questions about the property. What can I say, she’s been incredibly helpful and ...
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“Where to start! I had never had a place of my......”

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Apr 15,2021
Minithumbup
Rebecca
By: 'Stuart'
Apr 15,2021
1 people found
this helpful
Where to start! I had never had a place of my own before looking up hills residential, with Rebecca being appointed as my liaison throughout the whole procedure. I was made to feel at ease, everything was explained in a way that was massively beneficial ...
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“Amazing Rebecca Gibson...”

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Apr 12,2021
Minithumbup
Rebecca
By: 'James'
Apr 12,2021
1 people found
this helpful
Rebecca is by far the best agent I have come across. Friendly, approachable, always will to help and does an amazing job doing so. Thanks so much...
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“Having Rebecca as my letting agent has made m......”

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Apr 06,2021
Minithumbup
Rebecca
By: 'Francesco'
Apr 06,2021
1 people found
this helpful
Having Rebecca as my letting agent has made my life easier: Rebecca...I cannot thank you enough, you have been absolutely amazing. I loved your friendly yet professional approach: you always made sure you provided with all the information I needed and always answered my ...
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“Dealing with a malfunctioning shower since No......”

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Apr 01,2021
Minithumbdown
Rebecca
By: 'Archer'
Apr 01,2021
0 people found
this helpful
Dealing with a malfunctioning shower since November 20 - its been almost 5 months now. It's just not acceptable to take this long to fix a simple thing....
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By: Tony Singh-Raudh
Apr 02, 2021
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Dear Archer I am sorry to hear about your issue and will look into this immediately with your landlord and have this resolved. Feel free to contact me at the office. Kind Regards Tony Singh-Raudh ...
Staff picture Rebecca
(83)
Staff picture Tony Singh-Raudh
(39)
Staff picture Rebecca
(19)
Staff picture Katie
(9)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Hills Residential compliant procedure 1. If you believe you have a grievance, please write in the first instance to the relevant branch and the branch manager. 2. The Grievance will be acknowledged and then investigated thoroughly in accordance with our complaint handling procedures. A formal written outcome of the complaint will be sent to you within 10 working days of receipt of your initial letter and you will be invited to make any comments that you may have in relation to this response. If for any reason, we require longer than this time scale to fully investigate the matter, we will advise you in writing and confirm our revised response date. 3. If you remain dissatisfied with the result of our internal investigation then please write to Martin Hill at the following address: Branch Support Stanley House, 19-23 Crofts Bank Road Urmston Manchester M41 0TZ who will review the complaint further. Following the conclusion of our in-house review we will write to you with a final written statement. Please note that a complaint will not be investigated if it has not first been referred to the Manager of the individual branch and must be submitted to Martin Hill in writing. 4. If you remain dissatisfied with the conclusion of the in-house review of the complaint, you can refer the matter to the Property Ombudsman. Please write to the Property Ombudsman using the address below: The Property Ombudsman, Milford House, 43-45 Milford Street, Salisbury, Wiltshire, SP1 2BP.
Last updated at 2:23 PM 06/11/2017 by allAgents

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Branch - Lettings, Eccles, M30