The worst letting agent I\'ve ever had to deal with. On moving into the property, they turned up with the wrong keys and then claimed they didn\'t have a proper set for the house. Even though earlier the same person turned up with keys to show us round. The landlady then had a 4 hour round trip just to let us in.
Whenever there was a maintenance issue, we\'d ring up and basically be subject to abuse and accusations on the phone. We had a recurring problem with the boiler, and eventually we got a key cut for the plumber and dealt with them directly - the plumber also agreed they were a useless letting agents.
The fridge door broke at some point (not our fault), someone came to repair it best they could and said they\'d inform the property company that the fridge needs replacing. Cliftons never replaced the fridge, nor informed the landlady that it was broken and we got billed for a new one when we left.
Think very carefully about renting a property through this agency. I really can\'t stress enough how terrible they are.
What agent could do to change your mind?
Been polite and in any way competent