Very difficult estate agent to get on with, viewing the property was easy enough, the issue came when putting in an offer. They took every opportunity to sell us a mortgage and a solicitor (which I do not recommend doing at all! ) even at one point suggesting the property had been sold and if we had gone with the mortgage they would have helped us out. We were called roughly 5-6 times with sales calls whilst the offers were being discussed even though we have an AIP and a solicitor. If they charged their selling fees properly there would be no need for this kind of sales tactic.