Well, like thousands out there, when you mention estate agents, you shiver. But this was a happy story which we have to thank Len for. From the day he came over to introduce himself, you could tell you are in a safe and caring hand. He did not promise any thing he couldn\'t deliver and he. Did his utmost to make you feel at ease. When we were not happy about couple of photos, he came in personally to re do all of them with no fuss. He cared about how the house was presented and if he didn\'t have some details about the house that only we knew as the owners, he made sure next time he came fully armed with the details. The communication between us was excellent. He went out of his way to accommodate our needs. He was active and you felt you have your own private agent. He didn\'t try to sugar coat the issues and said it like it was. If any one wants to let their property Len is the man through Cairds. The viewings were well organised and feed back given to us.