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Jan 23,2013
By: 'Kat'
Jan 23,2013
8 people found
this helpful
The worst estate agents I have ever come across. Very unprofessional, lying and unhelpful. Tried to arrange the viewing, the agent called Julian was rude, promised to get back to me and never did on numerous occasions, I had to chase him and contact his boss- which still didn\'t solve the problem! Don\'t even consider renting with this agency!
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By: Jemma
Aug 01, 2013
After our recent run in with Julian its a wonder how this agency is operating. I cannot even believe that the writer of the above comment has the confidence to say no lies were made, how on earth can you say that? Do you not respect the views of your clients? You make no attempt to even apologise or make your clients feel they are worth anything to you. Terrible management and customer relations!
By: James
Jan 27, 2013
Julian did return Kat's calls enquiring about viewing a property and explained the Tenants had to be given proper notice before entering and she was advised accordingly. He was never rude. No lies were made. This is untrue. We had difficulty getting in touch with the Tenants and hence her frustration on not being able to be booked in. She called the Director who personally arrnaged an appointment once the Tenant confirmed access whilst remaining on the phone. Kat then cancelled the appointment set for the following day. Her review is totally unbalanced and not representative of what actually took place. At Albert Hall Estates we pride ourselves in good service and a friendly appraoch and this review is not a fair opinion of the company and its staff.

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Albert Hall Estates

94 Wandsworth Bridge Road Fulham, London
Greater London

020 7731 0220

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