Mannamead, Plymouth, PL4
4.9/5, 1197 reviews
99% recommended
98% sales valuation accuracy
98% sales fee satisfaction
99% lettings valuation accuracy
97% lettings fee satisfaction



Property Features

Property For Sale in Plymouth | Property for Rent in Plymouth | Cross Keys Estates

“I have visited a couple of properties markete......”

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Jun 21,2021
Minithumbup
Fiona Hardie
Lewis Hawker
By: 'Claire Brown'
Jun 21,2021
0 people found
this helpful
I have visited a couple of properties marketed by Cross Key Estates. All the staff responded to my enquiries swiftly and answered all my questions. I recently had an offer accepted on one of the properties and the initial stages of the sale has progressed smoothly. Fiona Hardie and Lewis Hawker have been particularly helpful.
Was this helpful? Yes
By: fiona hardie
Jun 21, 2021
Hi Claire, thank you for such a lovely review. Myself and Lewis really do appreciate this. We look forward to making your purchase go as smoothly as possible.

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Opening Hours
Address

Cross Keys Estates
Cherry Tree House, 34 Mannamead Road
Mannamead,Plymouth
Devon
PL4 7AF
01752 500018

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 98% 98% £22,000 £30,800,000
Lettings 99% 97% £375 £1,100
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
101 0 187 5 525 5 332 4 35 3
Areas covered
  • PL1 - PL12 INCLUSIVE
  • Whole of Plymouth
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA
Latest Properties
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“The Cross Keys team efficiently managed the n......”

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Jul 22,2021
Minithumbup
Fiona Hardie
Katherine Lane
By: 'Guy Edmonds'
Jul 22,2021
0 people found
this helpful
The Cross Keys team efficiently managed the negotiation of a lightning quick sale keeping us thoroughly informed at all times. Very happy with their work especially Rob, Katherine and the Fionas....
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“5 Star Service5 Star Help5 Star Properties......”

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Jul 21,2021
Minithumbup
Jo Rees
Lynne Duncan
By: 'Steve Miller'
Jul 21,2021
0 people found
this helpful
5 Star Service 5 Star Help 5 Star Properties 5 Star Staff All the team at Crosskeys especially Jo and Lynne have been superb. Their enthusiasm, help and support over the past 3 plus years has been second to none. Thank you Crosskeys you are a credit to your industry....
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By: Joanne Rees
Jul 22, 2021
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Thank you so much for lovely review, we wish you luck and happiness in your next property. ...

“Brilliant Service! Higly recommended...”

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Jul 20,2021
Minithumbup
Lynn Daw
Rob Down MNAEA
By: 'Miss K.'
Jul 20,2021
0 people found
this helpful
All of the staff I've had contact with have been friendly, very helpful & just fantastic from the very start! I have been kept informed every step of the way throughout the sale. My thanks go to Lynn D, Danielle , Rob, Katherine, Fiona W, Jon, Lewis & ...
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By: Lynn Daw
Jul 21, 2021
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Thank you for the lovely comments it is very much appreciated. Wishing you all the best Lynn :-) ...

“Highly recommend the services of Cross keys L......”

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Jul 16,2021
Minithumbup
Laura Grubb
Jo Rees
By: 'Stephen'
Jul 16,2021
0 people found
this helpful
Highly recommend the services of Cross keys Lettings Stoke Branch, Plymouth. All the staff that have been dealing with my letting application (Laura, Lynne Jo and Jackson) have been very attentive and kept me informed along the way. Very professional and polite staff. Many thanks, ...
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By: Joanne Rees
Jul 16, 2021
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Thank you so much for your kind words, we really appreciate you taking the time to write this review. We wish you lots of luck in your new home. ...

“Great service. Kept me up to date with the s......”

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Jul 15,2021
Minithumbup
Lynn Daw
Jack Merriott MNAEA MARLA
By: 'Kathy Long'
Jul 15,2021
0 people found
this helpful
Great service. Kept me up to date with the sale. Would recommend the team. Lynn Daws was brilliant in keeping in touch....
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By: Lynn Daw
Jul 15, 2021
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Thank you for the lovely review Kathy, wishing you all the best :-) ...

“Renting Service...”

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Jul 13,2021
Minithumbup
Jo Rees
Laura Grubb
By: 'Lin and Kelvin'
Jul 13,2021
0 people found
this helpful
We had an amazing service from Cross Keys Estates for renting a property located in Plymouth. Laura, Jo Lynne and Jackson are very responsive and very helpful in the whole process of renting the property....
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By: Joanne Rees
Jul 13, 2021
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Thank you so much for your lovely comments, we hope you are very happy in your new home. ...

“A truly amazing experience...”

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Jul 09,2021
Minithumbup
Lynn Daw
Rob Down MNAEA
By: 'Jess'
Jul 09,2021
0 people found
this helpful
Excellent service from start to finish! Lynn Daw, Danielle , Rob, Katherine & Fiona W, Jon and Lewis & Fi H were amazing throughout each and every step. Thank you so much for all your help and assistance. Also thank you for our home move box, it is ...
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“I have no hesitation in recommending Cross Ke......”

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Jul 09,2021
Minithumbup
Fiona Hardie
Lynn Daw
By: 'Robert'
Jul 09,2021
0 people found
this helpful
I have no hesitation in recommending Cross Keys Estates. Their service has been exemplary from initial contact to completion of sale. In particular, they have kept me informed at every stage, and their communications were clear and concise....
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By: Lynn Daw
Jul 12, 2021
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Thank you for the review Robert It is very much appreciated. Wishing you all the best Lynn :-) ...

“Great service...”

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Jul 07,2021
Minithumbup
Rob Down MNAEA
Danielle Gibbons
By: 'Shereen'
Jul 07,2021
0 people found
this helpful
I would highly recommend the Cross Keys team. Rob, Danielle,Fiona w, Fiona H, Jon, Katherine and Lewis all went the extra mile to keep me well informed and helped to make the selling of my property as smooth as possible. I found them friendly, ...
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“Great service...”

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Jun 29,2021
Minithumbup
Lynn Daw
Lewis Hawker
By: 'Alison West'
Jun 29,2021
0 people found
this helpful
Great service, clear communication, patient and kindly staff. I really loved being updated by the Property File. Am very happy I purchased through Crosskeys...
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By: Lynn Daw
Jun 30, 2021
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Hi Alison, Thank you for the lovely review, we hope you will be very happy in your new home wishing you all the best Lynn :-) ...

“The team at Cross Keys Plymouth have been ver......”

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Jun 28,2021
Minithumbup
Jackson
Jo Rees
By: 'Paul'
Jun 28,2021
0 people found
this helpful
The team at Cross Keys Plymouth have been very helpful and i'm impressed with the swift responses i've had each time i email. As a team they are very organised, providing all the information and have found me a let that i'm very happy with. ...
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By: Jackson Selby
Jun 29, 2021
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Thank you for the lovely comment Paul, myself and the team hope that the move in goes well and you enjoy living there Kind Regards. ...

“Crosskeys are splendid agentsTheir attention......”

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Jun 28,2021
Minithumbup
Fiona Hardie
Danielle Gibbons
By: 'Keith Granger'
Jun 28,2021
0 people found
this helpful
Crosskeys are splendid agents Their attention to detail is first class Fiona Hardy and Danielle in particular waste no time in following up every aspect of the sale They cannot be faulted...
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By: fiona hardie
Jun 28, 2021
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Hi Keith, Thank you so much for your lovely review. We aim to make your sale go through as smoothly as possible. Speak soon :) ...

“My dealings with Cross Keys Estates has been ......”

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Jun 24,2021
Minithumbup
Fiona Hardie
Katherine Lane
By: 'Joe De Freitas'
Jun 24,2021
0 people found
this helpful
My dealings with Cross Keys Estates has been a positive experience and I would like to thank Fiona Hardie for her friendly and professional manner....
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“Everybody we spoke to were very polite and he......”

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Jun 23,2021
Minithumbup
Lynn Daw
Danielle Gibbons
By: 'Chris'
Jun 23,2021
0 people found
this helpful
Everybody we spoke to were very polite and helpful. Could view the house when it suited us. And been kept up to date with the purchase throughout....
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“I have visited a couple of properties markete......”

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Jun 21,2021
Minithumbup
Fiona Hardie
Lewis Hawker
By: 'Claire Brown'
Jun 21,2021
0 people found
this helpful
I have visited a couple of properties marketed by Cross Key Estates. All the staff responded to my enquiries swiftly and answered all my questions. I recently had an offer accepted on one of the properties and the initial stages of the sale has progressed ...
read full review
Was this helpful? Yes
By: fiona hardie
Jun 21, 2021
View all comments (1)
Hi Claire, thank you for such a lovely review. Myself and Lewis really do appreciate this. We look forward to making your purchase go as smoothly as possible. ...

“Quick and easy...”

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Jun 19,2021
Minithumbup
Lynne Duncan
Laura Grubb
By: 'Dan P'
Jun 19,2021
0 people found
this helpful
The staff at Cross Keys were very accommodating from the start by making time for me to view the property and the communication afterwards was great. They made the whole application process very straightforward....
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By: lynne duncan
Jun 21, 2021
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Thank you for the kind feed back Dan. We hope that you will be very happy at the property. Kind Regards Lynne and Laura. ...

“flat management...”

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Jun 18,2021
Minithumbup
Jo Rees
Lynne Duncan
By: 'J Pascoe'
Jun 18,2021
0 people found
this helpful
I have used Cross Keys to manage a rental flat in Plymouth for two years and the service has been excellent and competitive. They have supplied trades efficiently and dealt well with my tenant. I would highly recommend the whole team. I am now selling ...
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By: Jo Rees
Jun 19, 2021
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Many thanks for your very kind words, we really do appreciate you taking the time to do this. ...

“I would highly recommend using these guys ,ve......”

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Jun 17,2021
Minithumbup
Lynn Daw
Danielle Gibbons
By: 'Ali'
Jun 17,2021
0 people found
this helpful
I would highly recommend using these guys ,very friendly, helpful and professional throughout . I would definitely use them again nothing was too much trouble....
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By: Lynn Daw
Jun 17, 2021
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Thank you for the review Ali, It is very much appreciated. Wishing you all the best :-) ...

“Look no further - these guys have got to be t......”

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Jun 16,2021
Minithumbup
Laura Grubb
Jo Rees
By: 'Steve Gerry'
Jun 16,2021
0 people found
this helpful
Look no further - these guys have got to be the best at what they do. This was my first experience of looking for a tenant and I have to say that Jo and her colleagues: Laura especially; Lynne and Jackson all came up trumps. ...
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By: Laura
Jun 16, 2021
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Thank You for your kind words Steve it is much appreciated! I am so glad we were able to find you your perfect tenants. All the best, Laura, Jo, Lynne & Jackson ...

“Dependable, reliable and cost effective....”

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Jun 15,2021
Minithumbup
Jack Merriott MNAEA MARLA
Jo Rees
By: 'John Boon'
Jun 15,2021
0 people found
this helpful
I have been using Cross Keys for several years. Compared to my last service provider who were a nationwide company, they are brilliant. The staff are professional and knowledgeable. They are often on top of problems or issues before I get to know about them. ...
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“Trusted guide in property matters...”

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Jun 15,2021
Minithumbup
Lynne Duncan
Jo Rees
By: 'Judson Cupid'
Jun 15,2021
0 people found
this helpful
I have had all my Plymouth properties manages by CrossKeys for more than 5 years now. The speed at which the resolve problems, the balance approach to landlord and tennants is truly without comparison. Lynne Duncan and Jo Reese offers a rock of support and treats ...
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By: lynne duncan
Jun 15, 2021
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Thank you Judson for such a lovely review, it is really appreciated. Kind Regards Lynne and Jo. ...

“Jackson and laura!Both amazing members of y......”

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Jun 15,2021
Minithumbup
Jackson
Laura Grubb
By: 'Jennifer'
Jun 15,2021
0 people found
this helpful
Jackson and laura! Both amazing members of your staff who helped me find my first ever flat and made the whole experience easy and enjoyable!...
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By: Laura
Jun 16, 2021
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Thank You for your lovely review Jennifer. We hope that you will be very happy in your new home. All the best. Laura & Jackson ...

“Very good agents to deal with, always keeping......”

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Jun 15,2021
Minithumbup
Lynn Daw
Fiona Wetton
By: 'Paul'
Jun 15,2021
0 people found
this helpful
Very good agents to deal with, always keeping me updated and very accessible. There were lots of chains involved so even though the sale took longer, this was not the agents fault and I would recommend them to anyone looking to purchase a home or ...
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By: Lynn Daw
Jun 15, 2021
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Thank you for the lovely review Paul it is very much appreciated, best wishes Lynn:-) ...

“Just completed on a lovely 2 bed flat in Plym......”

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Jun 15,2021
Minithumbup
Fiona Hardie
Lynn Daw
By: 'Mary'
Jun 15,2021
0 people found
this helpful
Just completed on a lovely 2 bed flat in Plymouth and very excited to get going with the decorating!!! A big thank you to Fiona Hardie our lovely agent and Lynn Daw who handled the sales process, both have been super helpful and attentive throughout the ...
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By: Lynn Daw
Jun 15, 2021
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Thank you for the lovely review Mary, wishing you all the best with the decorating from Lynn and the Crosskeys Team :-) ...

“Friendly and efficient service...”

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Jun 15,2021
Minithumbup
Laura Grubb
Jo Rees
By: 'Leanne'
Jun 15,2021
0 people found
this helpful
Huge thank you to the lovely lettings team, Jo, Laura, Lynne & Jackson. The whole process has been so incredibly efficient and a special thanks to Laura for making it so stress free - would highly recommend Cross Keys!...
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By: Laura
Jun 17, 2021
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Thank You for your kind words Leanne! We hope you will be very happy in your new home. All the best, Laura, Jo, Lynne & Jackson ...

“Cross Key Estates surpassed our expectations ......”

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Jun 09,2021
Minithumbup
Jon Curtis MNAEA
Fiona Hardie
By: 'Alexander and Kate Tobey'
Jun 09,2021
0 people found
this helpful
Cross Key Estates surpassed our expectations in all regards. Starting with with a realistic valuation of our property based on their extensive knowledge of the Plymouth market linked to a really good understanding of their local area. They were professional in their advice in particular ...
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By: fiona Hardie
Jun 09, 2021
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Hi Kate and Alexander. Firstly, myself, Jon and team would like to say a massive thank you for your lovely review. We all appreciate this. Secondly, we look forward to making the process go as smoothly as possible for you both. ...

“Lynn Daw was excellent in dealing with the pu......”

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Jun 09,2021
Minithumbup
Lynn Daw
Katherine Lane
By: 'melisande fitzsimons'
Jun 09,2021
0 people found
this helpful
Lynn Daw was excellent in dealing with the purchase of my property and kept me informed all the way through. Thank you!...
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By: Katherine Lane
Jun 09, 2021
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Thank you so much for the lovely review Melisande, we wish you the best of luck in your new home! ...

“The service we received from Cross Keys Estates has been ......”

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Jun 04,2021
Minithumbup
Fiona Hardie
Rob Down MNAEA
By: 'bert'
Jun 04,2021
0 people found
this helpful
The service we received from Cross Keys Estates has been excellent. From the very beginning of our contact we have been given lots of helpful advice from a very cheerful and polite team. Throughout the whole experience we have been kept well informed on every ...
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By: Fiona Hardie
Jun 08, 2021
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Hi Bert, thank you for leaving a lovely review . myself, Jon and team really appreciate this review. I aim to make sure that the sale go through as smoothly as possibly for yourself. ...

“Amazing service from the crosskeys estate age......”

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Jun 02,2021
Minithumbup
Lynn Daw
Danielle Gibbons
By: 'hayley carthy'
Jun 02,2021
0 people found
this helpful
Amazing service from the crosskeys estate agent team. Jon with the initial meeting to the sales team Danielle, Fiona W. Fi H and Katherine to Lyn once sale had been agreed communication has been excellent never having to chase feedback from viewings. Informed at every ...
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“Myself and Callum would like to say thank you......”

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Jun 01,2021
Minithumbup
Laura Grubb
Jo Rees
By: 'Kelly'
Jun 01,2021
0 people found
this helpful
Myself and Callum would like to say thank you so much to Laura, Jo and Jackson for making our process go as smooth and quick as possible. Cant wait to start a new journey in our new home thanks to you guys. All the best, ...
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By: Laura
Jun 22, 2021
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Thank You for your kind woods Kelly. We hope that you will be very happy in your new home. All the best, the lettings team ...
Staff picture Jack Merriott MNAEA MARLA
(233)
Staff picture Jon Curtis MNAEA
(176)
Staff picture Rob Down MNAEA
(257)
Staff picture Craig McMillan Duncan
(36)
Staff picture Danielle Gibbons
(214)
Staff picture Fiona Hardie
(128)
Staff picture Jo Rees
(124)
Staff picture Lynne Duncan
(87)
Staff picture Laura Grubb
(78)
Staff picture Katherine Lane
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Staff picture Lynn Daw
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Staff picture Fiona Wetton
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Staff picture Lewis Hawker
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Staff picture Jackson
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Cross Keys Estates Complaints Procedure

If you should wish to register a complaint against the company or any individual representing the company, you should in the first instance contact:

Craig McMillan Duncan
Compliance Director
Cross Keys Estate Agents Limited
Cherry Tree House
34 Mannamead Road
Mannamead
Plymouth PL4 7AF

Cross Keys Estate Agent Limited’s in-house complaints procedure is as follows:

• A writ en complaint will be acknowledged by Cross Keys Estates in writing within 3 working days.
• A formal written outcome of the company investigation will be issued to the complainant within 21 days. This outcome of this investigation will be deemed final.
•If you cannot settle your complaint with us, you are entitled to refer it to The Property Ombudsman. This complaint must be made within 6 months of the date of the agents’ final written response. Our membership number of the scheme is D00723

The contact detai ls for The Property Ombudsman are as follows:

Milford House
43-55 Milford Street
Salisbury
Wiltshire SP1 2BP
Tel: 01722 333 306

The Agent is a member of TPOS (“The Property Ombudsman Scheme”) and follows the TPOS Code of Practice. The Client agrees that the Agent may give information about the sale of the Client’s property to the Ombudsman, if the Client has registered a complaint and he asks for that information. The Client also agrees that the Agent may give the Client’s contact details to TPOS (if they ask for it) to help them monitor how the Agent is following the Code of Practice.

A copy of the Code of Practice and the Consumer Guide is available from www.tpos.co.uk
Last updated at 12:10 PM 05/01/2016 by allAgents

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Cross Keys Estates

Branch - Mannamead, Plymouth, PL4