We were suspicious then but more so now..Helen did not return a tenant deposit owed to us in 1996. Unwittingly, we used her to sell a property for us while we were overseas; and before closing was allowing the future owners to come & go in our property as they pleased. I have no proof, but suspect she kept funds to herself.
What agent could do to change your mind?
We believe that she acted unprofessionally and there was no one to hold her accountable as she seemed to run the office. She took full advantage of the fact that we were ex-pats.