Waterlooville, PO7
5/5, 135 reviews
99% recommended
98% sales valuation accuracy
99% sales fee satisfaction
100% lettings valuation accuracy
94% lettings fee satisfaction



Property Features

...left to get your reviews in for the
2021 allAgents Estate & Letting Agents Awards


“Bernards were faultless with the whole process...”

Share on :
Jun 11,2021
Minithumbup
Chris
By: 'Anna'
Jun 11,2021
0 people found
this helpful
Bernards were faultless with the whole process. They sold my property with no problems at all.
Their sales progressor helped through such a stressful process. Can’t recommend Bernards enough.
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.


Opening Hours
Address

Bernards Estate Agents
47 London Road
Waterlooville
Hampshire
PO7 7EX
023 9223 2888

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 98% 99% £22,000 £3,216,000
Lettings 100% 94% £650 £1,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
9 0 8 1 89 0 27 0 1 0
Areas covered
  • PO6
  • PO7
  • PO8
  • PO9
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA Move With Us
Latest Properties
Images & Videos

“Brilliant service from David Morgan when buyi......”

Share on :
Jun 22,2021
Minithumbup
David
By: 'Stuart Challis'
Jun 22,2021
0 people found
this helpful
Brilliant service from David Morgan when buying my first property with Bernard’s estate agents. Always approachable and always got back to me with any details which were to do with the buying of my flat. Thank you once again...
read full review
Was this helpful? Yes

“5 star service!...”

Share on :
Jun 21,2021
Minithumbup
David
Matthew
By: 'Chloe'
Jun 21,2021
0 people found
this helpful
Amazing service from Bernards from start to finish. Excellent photos from Matt Sankey, followed by the brilliant service from David Morgan. Kept in touch throughout the process with his friendly and positive approach. They have sold our property within two weeks and we couldn’t ...
read full review
Was this helpful? Yes

“David was fantastic from when I first enquire......”

Share on :
Jun 21,2021
Minithumbup
David
By: 'Christina'
Jun 21,2021
0 people found
this helpful
David was fantastic from when I first enquires about the property right up until I got the phone call to say it had been accepted! David was in constant communication with us and knew all the answers I had during the viewing. We really felt ...
read full review
Was this helpful? Yes

“We have been dealing with Thea at Waterloovil......”

Share on :
Jun 21,2021
Minithumbup
Thea
By: 'Vicky French'
Jun 21,2021
0 people found
this helpful
We have been dealing with Thea at Waterlooville and we couldn’t ask for more from her! She has gone above and beyond to help us....
read full review
Was this helpful? Yes

“Great letting experience with Thea...”

Share on :
Jun 21,2021
Minithumbup
Thea
By: 'Kiera'
Jun 21,2021
0 people found
this helpful
Have had a fantastic experience with Thea in the Waterlooville office. Her communication skills are brilliant. She found tenants for my property very quickly for a great price and kept me updated every step of the way....
read full review
Was this helpful? Yes

“We returned to Bernard's after buying our pro......”

Share on :
Jun 21,2021
Minithumbup
Chris
Matthew
By: 'Charlotte'
Jun 21,2021
0 people found
this helpful
We returned to Bernard's after buying our property previously. It sold within a few days. Any issues or problems we had they were quick to resolve and kept us updated with phone calls and emails. The Waterlooville Branch Manager Chris Sullivan always goes above and ...
read full review
Was this helpful? Yes

“Bernards are very helpful,friendly and the be......”

Share on :
Jun 19,2021
Minithumbup
Chris
By: 'River'
Jun 19,2021
0 people found
this helpful
Bernards are very helpful,friendly and the best estate agents. One of the best estate agents in the south coast. Thank you team....
read full review
Was this helpful? Yes

“Not all Estate Agents are the same.My last m......”

Share on :
Jun 17,2021
Minithumbup
By: 'Sharon'
Jun 17,2021
0 people found
this helpful
Not all Estate Agents are the same. My last move was last century and things certainly have changed! However throughout the long and lonely days ‘Bernards’ stood tall. Regular updates on viewings; feedback given and once buyer found - full attention was given as to ...
read full review
Was this helpful? Yes

“The team at Bernards have been amazing. From ......”

Share on :
Jun 16,2021
Minithumbup
By: 'Alison Bentley'
Jun 16,2021
0 people found
this helpful
The team at Bernards have been amazing. From the point of sale right through to exchange, we have been supported all the way! Thanks to all who were involved....
read full review
Was this helpful? Yes

“Bernards were faultless with the whole process...”

Share on :
Jun 11,2021
Minithumbup
Chris
By: 'Anna'
Jun 11,2021
0 people found
this helpful
Bernards were faultless with the whole process. They sold my property with no problems at all. Their sales progressor helped through such a stressful process. Can’t recommend Bernards enough....
read full review
Was this helpful? Yes

“Great estate agents. Sold our house before it......”

Share on :
Jun 10,2021
Minithumbup
By: 'Jo'
Jun 10,2021
0 people found
this helpful
Great estate agents. Sold our house before it even went on the market. Bernards have gone above and beyond expectations...
read full review
Was this helpful? Yes

“Great communication, and top class profession......”

Share on :
May 24,2021
Minithumbup
Chris
By: 'Chris'
May 24,2021
0 people found
this helpful
Great communication, and top class professionalism, is what Bernards exhibited throughout our house selling process. Whilst our sell process was longer than we had anticipated due to circumstances beyond control, Bernards dealt with the whole process wonderfully, with the same level of communication and professionalism ...
read full review
Was this helpful? Yes

“Great customer service. Made selling my flat ......”

Share on :
May 19,2021
Minithumbup
Thomas
Chris
By: 'Jack'
May 19,2021
0 people found
this helpful
Great customer service. Made selling my flat easy, easy to get hold of very friendly staff. Would highly recommend. Great team....
read full review
Was this helpful? Yes

“Good Experience with Bernards...”

Share on :
May 12,2021
Minithumbup
By: 'Angela'
May 12,2021
0 people found
this helpful
I found Bernards staff to be very helpful and kept me informed of all relevant information, making the whole process of selling my property a lot less stressful....
read full review
Was this helpful? Yes

“Great service, very friendly and efficient. ......”

Share on :
May 04,2021
Minithumbup
Chris
By: 'Patricia'
May 04,2021
0 people found
this helpful
Great service, very friendly and efficient. They really earned their fee with all the chasing around of solicitors and buyers and kept onto of the whole process with regular updates....
read full review
Was this helpful? Yes

“Excellent service from start to finish. Alway......”

Share on :
May 02,2021
Minithumbup
Chris
By: 'Mr Mrs Kneller'
May 02,2021
0 people found
this helpful
Excellent service from start to finish. Always kept you up to date with everything. Special thanks to Chris Tom and Diamie who were very professional and made the whole moving experience stress free. Would recommend them to anyone in fact we already have....
read full review
Was this helpful? Yes

“We've had fantastic experience duirng purchas......”

Share on :
Apr 09,2021
Minithumbup
Chris
By: 'Sebastian'
Apr 09,2021
0 people found
this helpful
We've had fantastic experience duirng purchase of our new home, Bernards Team was always very professional, responsive and helpful in every aspect during the process Thank you very much for everything!! Well deserved 5 stars !...
read full review
Was this helpful? Yes

“I used Bernards Estate Agents for the sale of......”

Share on :
Mar 16,2021
Minithumbup
Chris
By: 'Sam'
Mar 16,2021
0 people found
this helpful
I used Bernards Estate Agents for the sale of my house and found them to be completely professional from start to finish. My house sold within weeks of being on the market. The photos were beautiful. The staff very friendly and helpful and informative. I ...
read full review
Was this helpful? Yes

“Having used Bernards to sell a previous house......”

Share on :
Mar 11,2021
Minithumbup
Thomas
By: 'Ann'
Mar 11,2021
1 people found
this helpful
Having used Bernards to sell a previous house I owned and having had a positive experience and outcome on that occasion, they were my first choice to sell my current home. The service and support throughout the process has been excellent and probably excelled my ...
read full review
Was this helpful? Yes

“Good personal service....”

Share on :
Mar 02,2021
Minithumbup
Thomas
By: 'John'
Mar 02,2021
1 people found
this helpful
Really impressed with the personal attention to my sale and up dates by phone and emails.Thanks to everyone but particularly Thomas and Diamie....
read full review
Was this helpful? Yes

“Great service from Martin and the Bernards team...”

Share on :
Feb 02,2021
Minithumbup
Martin
Chris
By: 'Chris'
Feb 02,2021
0 people found
this helpful
Nothing was ever too much for Martin/Chris and the team at Bernards. I purchased my previous property through them and in turn sold it through them later. I have already recommended these guys since moving. Thank you once again....
read full review
Was this helpful? Yes

“Professional service...”

Share on :
Jan 28,2021
Minithumbup
Martin
By: 'Kirstie'
Jan 28,2021
0 people found
this helpful
Bernards have been very helpful and professional during our buying process. We would recommend their services to all buyers as they have the experience and professionalism to guide you through the purchasing process....
read full review
Was this helpful? Yes

“Diamie was great from start to finish keeping......”

Share on :
Jan 27,2021
Minithumbup
Chris
By: 'Andy'
Jan 27,2021
0 people found
this helpful
Diamie was great from start to finish keeping me updated all the way through. Couldn't recommend them enough, very professional service. Well done!...
read full review
Was this helpful? Yes

“Wow Bernards Estate Agents are first class, ......”

Share on :
Jan 22,2021
Minithumbup
By: 'REBECCA'
Jan 22,2021
0 people found
this helpful
Wow Bernards Estate Agents are first class, as a team they are professional, fair, swift with communication and clearly experienced in their field whilst delivering a PPE safe service in the midst of Covid-19 Highly recommend Bernards Estate Agents Waterlooville.....
read full review
Was this helpful? Yes

“Very happy...”

Share on :
Jan 20,2021
Minithumbup
Chris
By: 'Binnybecca'
Jan 20,2021
0 people found
this helpful
Extremely pleased with the service we received from start to finish. Everyone in the office was very prompt and proactive at every stage of the process. I would highly recommend Bernard's and the Waterlooville team....
read full review
Was this helpful? Yes

“Excellent service from Bernards Waterlooville......”

Share on :
Jan 15,2021
Minithumbup
Chris
By: 'Ben'
Jan 15,2021
0 people found
this helpful
Excellent service from Bernards Waterlooville! House was on the market within a week of first contact, and sold within a few days for asking price. Professional and friendly service from sale to completion. I can't recommend them highly enough :)...
read full review
Was this helpful? Yes

“Amazing service... professional, friendly and have recommended them!...”

Share on :
Jan 05,2021
Minithumbup
Martin
Chris
By: 'Charlotte and Martin'
Jan 05,2021
0 people found
this helpful
From the very beginning when Chris from Bernards Waterlooville walked through our front door, he had a professional Yet friendly approach and looked thoroughly at our house to give us a value to sell it at. Bernards instantly set themselves higher in our first impressions ...
read full review
Was this helpful? Yes

“Very good service from start to exchange/comp......”

Share on :
Dec 10,2020
Minithumbup
By: 'Gary'
Dec 10,2020
0 people found
this helpful
Very good service from start to exchange/completion from Bernards. particularly liked the effort Diamie went to after the offer was accepted in keeping in touch with all parties in the chain and chasing up solicitors when required....
read full review
Was this helpful? Yes
Staff picture Daniel Byrne
(10)
Staff picture Matthew
(6)
Staff picture Martin
(62)
Staff picture Chris
(62)
Staff picture Thomas
(12)
Staff picture David
Staff picture Thea
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

IN-HOUSE COMPLAINTS PROCEDURE

We are committed to providing a professional service to all our clients and customers. When something goes
wrong, we need you to tell us about it. This will help us to improve our standards.

If you have a complaint, please put it in writing, including as much detail as possible. We have eight weeks to
consider your complaint. If we have not resolved it within this time you may refer your complaint to The Property
Ombudsman.

What will happen next?

? We will send you a letter acknowledging receipt of you complaint within three working days of receiving
it, enclosing a copy of this procedure.
? We will then investigate your complaint. This will normally be dealt with by the office manager who will
review your file and speak to the member of staff who dealt with you. A formal written outcome of our
investigation will be sent to you within 15 working days of sending the acknowledgement letter.
? If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate
review to take place by a senior member of staff.
? We will write to you within 15 working days of receiving your request for a review, confirming our final
viewpoint on the matter.

If you remain dissatisfied, you can then contact The Property Ombudsman to request an independent review:

The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
www.tpos.co.uk

Please note the following:
You will need to submit your complaint to The Property Ombudsman within six months of receiving our final
viewpoint letter, including any evidence to support your case.

The Property Ombudsman requires that all complaints are addressed through this in-house complaints
procedure, before being submitted for an independent review.
Last updated at 9:49 AM 17/07/2019 by allAgents

Awards won by Bernards Estate Agents, Waterlooville PO7 7EX


As Seen On

Get in touch with

Bernards Estate Agents

Branch - Waterlooville, PO7