Northampton, NN1
4.9/5, 373 reviews
98% recommended
100% sales valuation accuracy
100% sales fee satisfaction
91% lettings valuation accuracy
96% lettings fee satisfaction



Property Features

...left to get your reviews in for the
2021 allAgents Estate & Letting Agents Awards


“Professional and attentive...”

Share on :
Jun 10,2021
Minithumbup
Louise
By: 'Micael'
Jun 10,2021
1 people found
this helpful
Louise has been extremely helpful to my family in times of uncertainty. She always quick with responses between me and the property owner. Professional and great service
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.


Opening Hours
Address

Northwood
The Old Gatehouse, 25 Victoria Promenade
Northampton
Northamptonshire
NN1 1HB
01604607080

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £90,000 £3,299,500
Lettings 91% 96% £320 £1,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
149 2 142 5 20 0 17 0 38 0
Areas covered
  • NN1
  • Northampton
  • NN6
  • NN2
  • NN7
  • NN3
  • NN10
  • NN4
  • NN5
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NALS TPOS Sales TPOS Lettings TPOS DPS TDS SAGEagent
Latest Properties
Images & Videos

“louise lovely to meet her and she was friendl......”

Share on :
Jun 17,2021
Minithumbup
Louise
By: 'chhabi'
Jun 17,2021
1 people found
this helpful
louise lovely to meet her and she was friendly and helpfull during our visit to the propert::her help and support was really great and happy with the customer service...
read full review
Was this helpful? Yes

“Louise is helping me with a tenant not paying their rent...”

Share on :
Jun 15,2021
Minithumbup
Louise
By: 'Steve'
Jun 15,2021
2 people found
this helpful
Louise is helping me through a delicate situation and has already given guidance along the way. I have confidence we will get a successful conclusion with everyone's dignity still intact. With the rental regulations getting more complicated day by day a landlord needs professional help ...
read full review
Was this helpful? Yes

“Professional and attentive...”

Share on :
Jun 10,2021
Minithumbup
Louise
By: 'Micael'
Jun 10,2021
1 people found
this helpful
Louise has been extremely helpful to my family in times of uncertainty. She always quick with responses between me and the property owner. Professional and great service...
read full review
Was this helpful? Yes

“Happy phone calls....”

Share on :
May 24,2021
Minithumbup
Louise
By: 'Jo'
May 24,2021
2 people found
this helpful
What a pleasant company. Louise was very attentive to my needs & questions about renting out a home. This is the 2nd time I've been involved with Northwood. Once on the renting side too. Keep up the good work. Jo...
read full review
Was this helpful? Yes

“Lou is a great agent to work with!!...”

Share on :
May 17,2021
Minithumbup
Louise
By: 'Sophie Faulkner'
May 17,2021
2 people found
this helpful
Lou is a great agent to work with!! She has knowledge of the property and covers off the main questions that you naturally want to ask as a tenant. He polite and friendly nature helps you to relax and not rush the viewing....
read full review
Was this helpful? Yes

“Louise is friendly, helpful and bubbly....”

Share on :
May 15,2021
Minithumbup
Louise
By: 'David'
May 15,2021
2 people found
this helpful
Louise is friendly, helpful and bubbly. Her personable attitude made the formalities of viewing a property just a little more enjoyable and we would like to thank her for her help....
read full review
Was this helpful? Yes

“Contacted Jasmine on Tuesday 11 May in relati......”

Share on :
May 13,2021
Minithumbup
By: 'Jo'
May 13,2021
0 people found
this helpful
Contacted Jasmine on Tuesday 11 May in relation to a broken toilet flush. She responded immediately to say that she'd been in touch with the contractor and I should hear from him directly. As promised he called within about an hour, came and had a look ...
read full review
Was this helpful? Yes

“Louise was fantastic during our viewing today......”

Share on :
Apr 21,2021
Minithumbup
Louise
By: 'Carla'
Apr 21,2021
5 people found
this helpful
Louise was fantastic during our viewing today... Not only was she happy and bubbly throughout which is always very appreciated she was able to show the property in a really good way making sure to point out some of the great features that is had... ...
read full review
Was this helpful? Yes

“What can I say, from start to finish Louise a......”

Share on :
Apr 01,2021
Minithumbup
Louise
By: 'New beginnings'
Apr 01,2021
8 people found
this helpful
What can I say, from start to finish Louise and the team provided an outstanding experience. My situation and circumstances were tricky ton navigate at times (from my point of view). However, Louise and the team, found solutions were there were potential barriers. That says ...
read full review
Was this helpful? Yes

“Exceptional 5* service throughout...”

Share on :
Mar 25,2021
Minithumbup
Tina
By: 'Craig Best'
Mar 25,2021
0 people found
this helpful
Tina was exceptional throughout. She was professional, but friendly. She had a good knowledge of the area to support positioning our property for sale. She was easy to get hold of and prompt with any updates. She really went the extra mile to do the ...
read full review
Was this helpful? Yes

“Friendly, helpful and was able to answer all ......”

Share on :
Mar 18,2021
Minithumbup
Louise
By: 'Connor'
Mar 18,2021
8 people found
this helpful
Friendly, helpful and was able to answer all of our queries. And have us excellent service while viewing the property....
read full review
Was this helpful? Yes

“Louise's feedback...”

Share on :
Mar 16,2021
Minithumbup
Louise
By: 'Jade mcgovern'
Mar 16,2021
11 people found
this helpful
Louise was very friendly, formal and helpful when it came to knowing information about the property. She was also useful at providing us tips and advice on furniture and living arrangements....
read full review
Was this helpful? Yes

“Very pleased with your quick response regardi......”

Share on :
Mar 09,2021
Minithumbup
Louise
By: 'Nelu Roman'
Mar 09,2021
9 people found
this helpful
Very pleased with your quick response regarding my enquiry about the date of paying my rent. Thank you for your help....
read full review
Was this helpful? Yes

“Jessica Webster. Was amazing and so helpful w......”

Share on :
Feb 04,2021
Minithumbup
By: 'Nat'
Feb 04,2021
0 people found
this helpful
Jessica Webster. Was amazing and so helpful with supporting me getting started with my new journey of house hunting. I could t recommend Jessica enough....
read full review
Was this helpful? Yes

“Good communication with Jasmine. She is very ......”

Share on :
Dec 22,2020
Minithumbup
By: 'Siva'
Dec 22,2020
0 people found
this helpful
Good communication with Jasmine. She is very kind, prompt and helpful . Northwood is a good agency to rent with....
read full review
Was this helpful? Yes

“Louise has been an absolutely star ? She ha......”

Share on :
Dec 02,2020
Minithumbup
Louise
By: 'Sally'
Dec 02,2020
9 people found
this helpful
Louise has been an absolutely star ? She has kept me upto date & is always very helpful with regards to renting out my house Many thanks Louise !...
read full review
Was this helpful? Yes

“Having recently registered my property with N......”

Share on :
Dec 01,2020
Minithumbup
Louise
Tina
By: 'Nicola'
Dec 01,2020
8 people found
this helpful
Having recently registered my property with Northwood for rental, I’ve been so impressed with the whole process and how professional, friendly and knowledgeable Louise, Tina and her colleagues are. It’s been a great experience so far, and feel certain that this will continue ...
read full review
Was this helpful? Yes

“Great communication and really helpful to us,......”

Share on :
Nov 26,2020
Minithumbup
Louise
Tina
By: 'Joel'
Nov 26,2020
8 people found
this helpful
Great communication and really helpful to us, very happy with everything and would definitely recommend to anyone. They make the rental experience very easy with a personal touch...
read full review
Was this helpful? Yes

“Very happy with the service...”

Share on :
Nov 25,2020
Minithumbup
Louise
By: 'Kylie'
Nov 25,2020
7 people found
this helpful
Louise has been extremely helpful thought out my 5year tenancy providing any assistance I have needed quickly and efficiently and getting back to me with maintenance queries as soon as possible. Even upon serving notice on my tenancy Louise has continued in this manner. I ...
read full review
Was this helpful? Yes

“We let our house through Northwood Northampto......”

Share on :
Nov 11,2020
Minithumbup
Samantha
By: 'Ann'
Nov 11,2020
0 people found
this helpful
We let our house through Northwood Northampton recently and I am just writing to say what excellent customer service we received. From the start of the process through to handing the house back we found the entire team to be reliable. We received responses to ...
read full review
Was this helpful? Yes

“I found the service helpful and kept me infor......”

Share on :
Oct 29,2020
Minithumbup
By: 'Frank'
Oct 29,2020
0 people found
this helpful
I found the service helpful and kept me informed of what was happening to repair the problems concerning the flat, I felt the whole situation was dealt with consideration and quite quickly....
read full review
Was this helpful? Yes

“Louise attended to the repairs that needed to......”

Share on :
Oct 28,2020
Minithumbup
Louise
By: 'Ahmed'
Oct 28,2020
7 people found
this helpful
Louise attended to the repairs that needed to be done and made sure she kept me informed all the way. Good customer service. Keep it up Louise...
read full review
Was this helpful? Yes

“Louise it is a very helpful person and she di......”

Share on :
Oct 13,2020
Minithumbup
Louise
By: 'Marius-Petrisor'
Oct 13,2020
9 people found
this helpful
Louise it is a very helpful person and she did a lot to help us move. I really appreciate her effort. Thank you!...
read full review
Was this helpful? Yes

“Louise was very efficient and helpful in deal......”

Share on :
Sep 10,2020
Minithumbup
Louise
Louise
By: 'Richard'
Sep 10,2020
6 people found
this helpful
Louise was very efficient and helpful in dealing with my request. Great customer service skills. Great communication skills. She always get back to me quickly with and request. She is always on time. I really appreciate your support. Thanks Louise....
read full review
Was this helpful? Yes
By: Northwood Northampton
Sep 10, 2020
View all comments (1)
Thank you for your feedback Richard we are always here to help! :) ...

“THANK YOU TO LOUISE FERRON...”

Share on :
Jul 20,2020
Minithumbup
Louise
By: 'maureen'
Jul 20,2020
7 people found
this helpful
Just wanted to say a very big thank you to Louise for your understanding. Although I started off with argument lol. But you remain calm and understanding. Thanks for the excellent service and trust it will remain like this?. Thanks Louise...
read full review
Was this helpful? Yes
By: Northwood Northampton
Jul 22, 2020
View all comments (1)
Your welcome Maureen, thank you for the positive feedback. ...

“Louise has delivered an excellent service alo......”

Share on :
Jul 15,2020
Minithumbup
Louise
By: 'Gary'
Jul 15,2020
8 people found
this helpful
Louise has delivered an excellent service along with the whole team at Northwood. She does what she promises, on time and with a professional approach....
read full review
Was this helpful? Yes
By: Northwood Northampton
Jul 15, 2020
View all comments (1)
Thank you for the nice feedback Gary, recommend us to another landlord and you will receive £100! ...

“Thanks to Tina and Samantha...”

Share on :
May 10,2020
Minithumbup
Samantha
Tina
By: 'rosie'
May 10,2020
3 people found
this helpful
Thanks to Tina and Samantha for achieving the sale of our house despite difficult political times and COVID-19 restrictions as well as negociating with a cautious first-time buyer and overseas sellers....
read full review
Was this helpful? Yes

“Highly recommend!...”

Share on :
Apr 25,2020
Minithumbup
Louise
By: 'Dan'
Apr 25,2020
7 people found
this helpful
Louise was brilliant when helping us move. We had a couple of minor issues upon moving into our new property, which is to be expected given the circumstances. However, Louise went the extra mile to resolve them in a timely fashion and kept us updated ...
read full review
Was this helpful? Yes

“Louise was very efficient and most helpful in......”

Share on :
Apr 24,2020
Minithumbup
Louise
By: 'Claire'
Apr 24,2020
7 people found
this helpful
Louise was very efficient and most helpful in dealing with my request. It is great having you and your team working on my behalf. Thank you....
read full review
Was this helpful? Yes

“Great Service from Northwood Northampton as u......”

Share on :
Apr 24,2020
Minithumbup
Louise
By: 'Jamie'
Apr 24,2020
7 people found
this helpful
Great Service from Northwood Northampton as usual. I’ve been a tenant with them for nearly two years and I can’t fault them. I reported a minor maintenance issue earlier in the week to Louise. She had someone sent out straight away. Thanks Louise. ...
read full review
Was this helpful? Yes
Staff picture Samantha
Staff picture Louise
(120)
Staff picture Tina
(65)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

http://www.northwooduk.com/complaint-handling-procedure
Last updated at 12:35 PM 04/05/2020 by Samantha Denness

As Seen On

Get in touch with

Northwood

Branch - Northampton, NN1