Universal Square, Manchester, M12
4.7/5, 2597 reviews
94% recommended
90% sales valuation accuracy
92% sales fee satisfaction

...left to get your reviews in for the
2021 allAgents Estate & Letting Agents Awards


“The last agent Lewis Buddle was the best and ......”

Share on :
Jun 09,2021
Minithumbdown
Lewis
By: 'Jill Humphreys'
Jun 09,2021
0 people found
this helpful
The last agent Lewis Buddle was the best and most helpful.

I did have people contact Springbok only to told that the house they were interested in they couldn't find.
The information supplied did not capture the purchasers wants or needs.

Lockdown in Rural Wales really did not give the best year where possible sales could be had.

I will sell through a local agent who totally gets the potential of the property and the area and location.
Was this helpful? Yes
By: Springbok Customer Services
Jun 09, 2021
We are really pleased to hear that we could help you and will certainly pass this back to Lewis. Thank you for leaving us your feedback here. Warmest Regards, Springbok Customer Services

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.


Opening Hours
Address

Springbok Properties
1 Universal Square, Devonshire Street North
Manchester
Greater Manchester
M12 6JH
0800 068 7935

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 90% 92% £22,500 £10,000,009
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
77 3 8 1 1197 60 1088 47 60 56
Areas covered
  • National
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
TPOS Sales TPOS Lettings TPOS DPS
Rankings
Latest Properties

No Properties

Images & Videos

“Superfast...”

Share on :
Jun 16,2021
Minithumbdown
By: 'Anon'
Jun 16,2021
0 people found
this helpful
Very fast service so far. Jessie Thornton was very professional and answered our queries promptly. Emails and information provided were very helpful....
read full review
Was this helpful? Yes
By: Springbok Customer Services
Jun 17, 2021
View all comments (1)
Thank you so much for leaving us this wonderful review, we’ll certainly pass it on to Jessie who we’re sure will be really glad to hear it! We are so pleased to learn that you had such an excellent experience with us. Please don’t hesitate to contact us should you need to. Warmest Regards, Springbok Customer Services ...

“Vicky Coffey has sold 2 of my property's now ......”

Share on :
Jun 16,2021
Minithumbup
By: 'John'
Jun 16,2021
0 people found
this helpful
Vicky Coffey has sold 2 of my property's now and she now working on selling my third house this is all in less than one month what a fantastic sales negotiator and I'm that impressed with Springboks performance I've recommended a friend of mine (Paul Hughes) ...
read full review
Was this helpful? Yes
By: Springbok Customer Services
Jun 17, 2021
View all comments (1)
Thank you so much for leaving us this wonderful review, we’ll certainly pass it on to Vicky who we’re sure will be really glad to hear it! We are so pleased to learn that you are having such an excellent experience with us. Please don’t hesitate to contact us should you need to. Warmest Regards, Springbok Customer Services ...

“Excellent customer care from the start. A str......”

Share on :
Jun 15,2021
Minithumbup
By: 'Deanna'
Jun 15,2021
0 people found
this helpful
Excellent customer care from the start. A stressful process made simple. Nothing too much trouble, very attentive, was a pleasure....
read full review
Was this helpful? Yes
By: Springbok Customer Services
Jun 17, 2021
View all comments (1)
Thank you very much for leaving us your feedback! It’s great to hear that we could help you. We’ll pass this onto the team, too. Please don’t hesitate to contact us should you need to. Warmest Regards, Springbok Customer Services ...

“Fantastic Estate Agent!...”

Share on :
Jun 15,2021
Minithumbup
Jessica
Tom
By: 'Nicola'
Jun 15,2021
0 people found
this helpful
Fantastic Estate Agent! We have just completed on the purchase of our dream house with the help from Springbok. From calling to arrange the viewing to receiving the keys - 10/10 experience. **I would highly recommend**...
read full review
Attachments

Review file
Was this helpful? Yes
By: Springbok Customer Services
Jun 17, 2021
View all comments (1)
Thank you for leaving us this review! We’re glad to hear that you had a good experience. Congratulations on your purchase. We’ll pass this onto Jess and Tom, too.Please don’t hesitate to contact us should you need to. Warmest Regards, Springbok Customer Services ...

“Great service...”

Share on :
Jun 15,2021
Minithumbup
Junaid
By: 'Lou'
Jun 15,2021
0 people found
this helpful
Springbok were efficient and always returned my emails and calls in a timely manner, the service was thorough and professional Junaid Khan was always professional and really helpful....
read full review
Was this helpful? Yes
By: Springbok Customer Services
Jun 17, 2021
View all comments (1)
Thank you for leaving us this review! We’re glad to hear that you had a good experience. We’ll pass this onto Junaid, too. Please don’t hesitate to contact us should you need to. Warmest Regards, Springbok Customer Services ...

“Absolutely amazing service from Lewis... very......”

Share on :
Jun 15,2021
Minithumbup
By: 'Martin'
Jun 15,2021
0 people found
this helpful
Absolutely amazing service from Lewis... very helpful from first point of contact, answered all our questions. Highly recommended... thank you...
read full review
Was this helpful? Yes
By: Springbok Customer Services
Jun 17, 2021
View all comments (1)
Thank you so much for leaving us your feedback here, we are really happy to hear that you had a great service with us. We’ll pass this onto Lewis, too. Warmest Regards, Springbok Customer Services ...

“Easy to contact, Junaid was knowledgeable and......”

Share on :
Jun 15,2021
Minithumbup
Junaid
By: 'Daniel'
Jun 15,2021
0 people found
this helpful
Easy to contact, Junaid was knowledgeable and responded promptly to enquiries. He was polite and friendly a pleasure to deal with....
read full review
Was this helpful? Yes
By: Springbok Customer Services
Jun 17, 2021
View all comments (1)
Thank you very much for leaving us your feedback! How wonderful to read that you had such a great service with us. We’ll pass this onto Junaid, too. Please don’t hesitate to contact us should you need to. Warmest Regards, Springbok Customer Services ...

“Jess and Becci were professional and helpful,......”

Share on :
Jun 15,2021
Minithumbup
Jessica
By: 'Sheila'
Jun 15,2021
0 people found
this helpful
Jess and Becci were professional and helpful, they did everything they could to make the viewings and sale process go smoothly as possible. Kept us informed all the way....
read full review
Was this helpful? Yes
By: Springbok Customer Services
Jun 17, 2021
View all comments (1)
Thank you for leaving us this review! We’re glad to hear that you had a good experience and that you would highly recommend us. We’ll pass this onto Jess and Becci, too. Please don’t hesitate to contact us should you need to. Warmest Regards, Springbok Customer Services ...

“Best service...”

Share on :
Jun 13,2021
Minithumbup
Ben
By: 'Hussein'
Jun 13,2021
0 people found
this helpful
great agents, always chasing up solicitors and lenders to ensure the selling process is fast and meets the needs for all parties....
read full review
Was this helpful? Yes
By: Springbok Customer Services
Jun 17, 2021
View all comments (1)
Thank you for leaving us your feedback here, we really appreciate it. We’ll pass this onto Ben, too. Please don’t hesitate to contact us should you need to. Warmest Regards, Springbok Customer Services ...

“Vicky Coffey made it easy...”

Share on :
Jun 09,2021
Minithumbup
By: 'Katie'
Jun 09,2021
0 people found
this helpful
Currently buying my first house and Vicky Coffey has been a star with helping me through everything Any question I had, she answered promptly. I also felt like she was available any time of the day so I was able to get in-touch whenever I ...
read full review
Was this helpful? Yes
By: Springbok Customer Services
Jun 09, 2021
View all comments (1)
Thank you for leaving us a review, we’re so happy to hear that we could help you purchase your first home. We’ll pass this onto Vicky, too. Congratulations on your purchase! Warmest Regards, Springbok Customer Services ...

“Thomas Robinson was brilliant...”

Share on :
Jun 09,2021
Minithumbup
Thomas
By: 'Russell'
Jun 09,2021
0 people found
this helpful
Thomas Robinson was brilliant, he was always quick to respond and was always willing to help. The phone call I received once it was sorted was a nice touch....
read full review
Was this helpful? Yes
By: Springbok Customer Services
Jun 09, 2021
View all comments (2)
Thank you very much for leaving us your feedback! How wonderful to read that you had such a pleasant experience with us. We’ll pass this onto Thomas, too. Please don’t hesitate to contact us should you need to. Warmest Regards, Springbok Customer Services ...

“The last agent Lewis Buddle was the best and ......”

Share on :
Jun 09,2021
Minithumbdown
Lewis
By: 'Jill Humphreys'
Jun 09,2021
0 people found
this helpful
The last agent Lewis Buddle was the best and most helpful. I did have people contact Springbok only to told that the house they were interested in they couldn't find. The information supplied did not capture the purchasers wants or needs. Lockdown in Rural Wales ...
read full review
Was this helpful? Yes
By: Springbok Customer Services
Jun 09, 2021
View all comments (1)
We are really pleased to hear that we could help you and will certainly pass this back to Lewis. Thank you for leaving us your feedback here. Warmest Regards, Springbok Customer Services ...

“l found Springbok very professional in all as......”

Share on :
Jun 09,2021
Minithumbup
By: 'Derek Smith'
Jun 09,2021
0 people found
this helpful
l found Springbok very professional in all aspects. Very helpful and friendly in all they did for me. l recomend them very highly....
read full review
Was this helpful? Yes
By: Springbok Customer Services
Jun 09, 2021
View all comments (1)
Thank you so much for leaving your feedback here, we really appreciate it. We’ll pass it onto the team too. Congratulations on your sale. Warmest Regards, Springbok Customer Services ...

“Fantastic company always polite...”

Share on :
Jun 08,2021
Minithumbup
By: 'Darren hutchinson'
Jun 08,2021
0 people found
this helpful
Absolutely fantastic we dealt with bethan Wilkins she was amazing always polite respectable and we nearly got the full amount what we wanted...
read full review
Was this helpful? Yes
By: Springbok Customer Services
Jun 09, 2021
View all comments (1)
Thank you so much for leaving us your feedback here, we really appreciate it! We are so pleased to know that you had a great service with us. Warmest Regards, Springbok Customer Services ...

“Amazing Service...”

Share on :
Jun 08,2021
Minithumbup
By: 'Amanda Williamson'
Jun 08,2021
0 people found
this helpful
Molly took over as my sales progression contact. She worked tirelessly, chasing people, giving updates, communicating well. I couldn't have asked for a more hard working individual. A credit to the Springbok Team!...
read full review
Was this helpful? Yes
By: Springbok Customer Services
Jun 09, 2021
View all comments (1)
Thank you so much for leaving us this review, we’ll certainly pass it on to the Molly who we’re sure will be really glad to hear it! We are so pleased to learn that you had such an excellent experience with us. Please don’t hesitate to contact us should you need to. Warmest Regards, Springbok Customer Services ...

“Always good to deal with...”

Share on :
Jun 07,2021
Minithumbup
Tom
By: 'PW'
Jun 07,2021
0 people found
this helpful
I buy investment property via Springbok. Always professional, very easy to deal with, very quick to respond and very good at communicating on and progressing sales and purchases. Special mention to Tom Robinson in the progression team, a very genuine and knowledgeable guy....
read full review
Was this helpful? Yes
By: Springbok Customer Services
Jun 07, 2021
View all comments (1)
We’re really pleased to hear that we could help you sell your property and that you had a fantastic service. We’ll definitely pass this wonderful feedback onto Tom, too. Please don’t hesitate to contact us should you need to. Warmest Regards, Springbok Customer Services ...

“I would definitely recommend Springbok Proper......”

Share on :
Jun 07,2021
Minithumbup
Junaid
Thomas
By: 'Beverley C'
Jun 07,2021
0 people found
this helpful
I would definitely recommend Springbok Properties they helped us to sell our Grade II listed property where conventional estate agents had failed. Junaid Khan was our point of contact and always kept us informed of all viewings and profiles of the viewers. He helped us ...
read full review
Was this helpful? Yes
By: Springbok Customer Services
Jun 07, 2021
View all comments (1)
We’re really pleased to hear that we could help you sell your property, congratulations! We’ll definitely pass this wonderful feedback onto Junaid and Thomas, too. Please don’t hesitate to contact us should you need to. Warmest Regards, Springbok Customer Services ...

“After my husband was diagnosed with a termina......”

Share on :
Jun 07,2021
Minithumbup
Thomas
By: 'Tracey Watts'
Jun 07,2021
0 people found
this helpful
After my husband was diagnosed with a terminal illness we wanted to sell our 2nd home quickly Tom was amazing, friendly approachable, knowledgeable and supportive offered advice on each aspect of the selling process Advised on how quick the property could be sold My husband ...
read full review
Was this helpful? Yes

“I would like to thank Lewis Buddle for his he......”

Share on :
May 31,2021
Minithumbdown
Lewis
By: 'Jane'
May 31,2021
0 people found
this helpful
I would like to thank Lewis Buddle for his help which was very professional and we found him very approachable . We are in the process of buying a house and Lewis was our very pleasant and helpful negotiator in the beginning of this stressful event ...
read full review
Was this helpful? Yes
By: Springbok Customer Services
Jun 02, 2021
View all comments (1)
Thank you for leaving us your feedback here, we really appreciate it. We’ll pass this onto Lewis, too. Please don’t hesitate to contact us should you need to. Warmest Regards, Springbok Customer Services ...

“Fantastic Service...”

Share on :
May 29,2021
Minithumbup
Natalie
By: 'Gerard'
May 29,2021
0 people found
this helpful
I have already put in a review about the wonderful and efficient service we received from Springbok when we decided to use them to sell our house. In particular though I would like to say a huge thank you to Natalie who has been absolutely ...
read full review
Was this helpful? Yes

“I purchased a property through this service. ......”

Share on :
May 28,2021
Minithumbup
By: 'kevin'
May 28,2021
0 people found
this helpful
I purchased a property through this service. They were very professional and helpful. Communication was very good and prompt. I was very impressed with the speed that they can process things. It was less than 48hr from expressing interest to having a viewing to having ...
read full review
Was this helpful? Yes
By: Springbok Customer Services
May 28, 2021
View all comments (1)
Thank you so much for taking the time to leave us a review! We’re so happy to hear that we could help you and that you were really pleased with the service from us. Congratulations on your purchase! We’ll definitely pass this back to Jessica. Please don’t hesitate to contact us should you need to. Warmest Regards, Springbok Customer Services ...

“Will strongly recommend this Agency...”

Share on :
May 28,2021
Minithumbup
By: 'Lana'
May 28,2021
0 people found
this helpful
Jessica was very supportive and helpful every step of the way. Even when we tough we have to pull out from the sale. She offered her help and advised to use their company morgage broker, who sorted everything out for us....
read full review
Was this helpful? Yes
By: Springbok Customer Services
May 28, 2021
View all comments (1)
How wonderful to hear that you are so happy with the service, we’ll pass this feedback back to Jessica too who we’re sure will be really glad to hear it. Thank you for taking the time to write the review for us. Please don’t hesitate to contact us should you need to. Warmest Regards, Springbok Customer Services ...

“We are over the moon with the customer servic......”

Share on :
May 27,2021
Minithumbup
By: 'Robert east'
May 27,2021
0 people found
this helpful
We are over the moon with the customer service we received from Vicky, she explained everything we needed to know very simply and when I was having teething problems (technology isn’t my talent) with the website, Vicky was on the phone to direct me ...
read full review
Was this helpful? Yes
By: Springbok Customer Services
May 28, 2021
View all comments (1)
We’re so pleased to hear that you had such great service from Vicky, we’ll pass this onto her. Thank you for leaving us your feedback here, we’re really glad to have been able to help you. Please don’t hesitate to contact us should you need to. Warmest Regards, Springbok Customer Services ...

“Lack customer focus...”

Share on :
May 27,2021
Minithumbdown
Matthew
By: 'NP'
May 27,2021
0 people found
this helpful
Decided not to progress with the offer made by Springbok and 12 months later well after the house sold through more traditional channels they text on a regular basis, on the 25th May I received 15 text messages within the space of an hour, called them and ...
read full review
Was this helpful? Yes
By: Springbok Customer Services
Jun 04, 2021
View all comments (1)
Thank you for leaving us your feedback here and we are really sorry to hear that this happened to you. Unfortunately, we had an instance where our communications failed for a certain period of time and as such you received this amount of text messages which we can only apologise for. We have taken necessary steps to prevent this in future. Warmest Regards, Springbok Customer Services ...

“Jessica Thornton was excellent very helpful, ......”

Share on :
May 27,2021
Minithumbup
By: 'Chloe'
May 27,2021
0 people found
this helpful
Jessica Thornton was excellent very helpful, friendly and worked very quickly to get my offer accepted. Great service overall and very professional I would highly recommend using springbok again....
read full review
Was this helpful? Yes
By: Springbok Customer Services
May 28, 2021
View all comments (1)
Thank you for leaving us your feedback here, we really appreciate it. We’ll pass this onto Jessica, too. Please don’t hesitate to contact us should you need to. Warmest Regards, Springbok Customer Services ...
No image available Natalie
(185)
No image available Ben
(165)
No image available Ahmed
(126)
Staff picture Kate
(122)
No image available Ryan
(105)
No image available Brittney
(101)
No image available Laura
(100)
No image available Junaid
(79)
No image available Lewis
(60)
No image available Jenna
(52)
No image available Emma
(51)
No image available Kiran
(49)
No image available Michael
(46)
No image available James
(45)
No image available Charlotte
(42)
No image available Jess
(40)
No image available Ben
(39)
No image available Jemila
(35)
No image available Matthew
(35)
No image available Jessica
(35)
No image available Rachel
(34)
No image available Natalie
(32)
No image available Siobhan
(26)
No image available Daniel
(25)
No image available Alistar
(23)
No image available Rebekah
(21)
No image available Kevin
(21)
No image available Josh
(20)
No image available Yasmin
(18)
No image available Callum
(16)
No image available Ashley
(14)
No image available Josh
(14)
No image available Ella
(12)
No image available Lauren
(11)
No image available Adam
(11)
No image available Tom
(11)
No image available Alex
(10)
No image available Ali
(10)
No image available Nick
(9)
No image available Aaron
(9)
No image available Thomas
(9)
No image available Rachel
(8)
No image available Osian
(8)
No image available Lexy
(8)
No image available Marc
(7)
No image available Jack
(7)
No image available Heidi
(7)
No image available Karl
(6)
No image available Thomas
(6)
No image available Florence
(5)
No image available Ewan
(5)
No image available Daniel
(4)
No image available Calum
(3)
No image available Jessica
(3)
No image available lewis
(3)
No image available Jordan
(2)
No image available Sarah
(2)
No image available Myriam
(2)
No image available Jade
(2)
No image available Will
(2)
No image available Peter
(2)
No image available Ian
(2)
No image available Josk
(2)
No image available James
(1)
No image available Chloe
(1)
No image available James
(1)
No image available Kieren
(1)
No image available Kathryn
(1)
No image available Linda
(1)
No image available chelcie
(1)
No image available neil
(1)
No image available Kristina
(1)
No image available Steve
(1)
No image available Hilary
(1)
No image available Ashley
(1)
No image available Richard
(1)
No image available David
(1)
No image available Yasmin
(1)
No image available James
(1)
No image available Charlie
(1)
No image available Damien
(1)
No image available rayan
(1)
No image available Caroline
(1)
No image available Edward
(1)
No image available Tom
(16)
No image available Lee
(15)
No image available John
(11)
No image available Habib
(9)
No image available Shannon
(7)
No image available David
(6)
No image available Barbara
(6)
No image available Kate
(6)
No image available John
(6)
No image available Geoff
(5)
No image available Michael
(3)
No image available Carla
(1)
No image available Kassandra
(2)
No image available Kirsty
(1)
No image available Sunil
(1)
No image available Terri
(1)
No image available Karisse
(1)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

SPRINGBOK PROPERTIES COMPLAINTS PROCEDURE

Springbok Properties strives to provide a high standard of service to all our customers at all times. If you feel we have not achieved this in any way, we'd really like you to tell us.


If You Have a Complaint
If you're not happy for any reason, your first point of contact should be with the team handling the sale of the property. It doesn't matter if you are the vendor, a prospective buyer or you have purchased the property through us. The team you have been dealing with will get started on resolving any issues as soon as they are aware of the problem.
If they can't help, they will escalate you complaint within our internal complaint procedures. You will be contacted by a manager or assistant manager the same day if we can.
Sometimes a complaint can be complex, or requires some investigation on our part. You may feel you would like to make your complaint more formal. If that is the case, please feel free to contact us by email or post.

CustomerServiceManager@springbokgroup.co.uk

Springbok Properties Complaints
Universal Square Devonshire Street North Manchester M12 6JH

To help us get to the bottom of things quickly and allow us to provide you with a speedy response, it would really help if you could give us as much information as possible about your problem. If you can, tell us what you would like us to do to resolve your complaint.
We will acknowledge your complaint within three working days, and let you know when you should receive our full and final response. We may contact you for more information in the meantime to help make the right decision.
If you are unhappy with our final decision, you may contact the Ombudsman who will then be able to independently review your complaint and our response. More information can be found on their website or by contacting them directly.


www.tpos.co.uk


The Property Ombudsman Ltd

Milford House

43-55 Milford Street

Salisbury Wiltshire SP1 2BP


Telephone: (01722) 333306

Email: admin@tpos.co.uk
Last updated at 10:14 AM 29/04/2016 by allAgents

Awards won by Springbok Properties, Manchester M12 6JH


As Seen On

Get in touch with

Springbok Properties

Branch - Universal Square, Manchester, M12