Although it started well with the company, when I went to sign the tenancy agreement I was quite amazed by how many hidden extras they have - paying for the inventory, paying when your tenancy agreement runs out. These things should be pointed out before you actually go and sign on the dotted line, as it were. Although I cannot fault the speed with which they dealt with problems other than the one about the noisy neighbour which they seemed very reluctant to tackle, I was again amazed when on leaving they did the inventory and said that there was a mark where the dishwasher pipe had leaked or something along those lines. Bearing in mind that I hadn\'t used the dishwasher, that could hardly be laid at my door. In the end, the problem with the noisy neighbour caused me to leave after 3 months and so I have no long term experience of them, but I would certainly not recommend them and will never use them again.