Worcester, WR1
4.9/5, 266 reviews
98% recommended
95% lettings valuation accuracy
98% lettings fee satisfaction

...left to get your reviews in for the
2021 allAgents Estate & Letting Agents Awards


“Everyone I dealt with was very quick to reply......”

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Jun 01,2021
Minithumbup
Robert
By: 'Connor'
Jun 01,2021
1 people found
this helpful
Everyone I dealt with was very quick to reply, helpful and I could always contact them, even with the difficulties of covid.
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Opening Hours
Address

Northwood
41-43 Barbourne Road
Worcester
Worcestershire
WR1 1SA
01905 330530

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 95% 98% £345 £1,850
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
65 0 192 5 0 0 0 0 3 1
Areas covered
  • WR4
  • WR1
  • WR5
  • WR2
  • WR9
  • WR3
  • WR14
  • WR4
  • WR5
  • WR9
  • WR14
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
RICS TDS SAGEagent
Latest Properties
Images & Videos

“Would recommend!...”

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Jun 21,2021
Minithumbup
By: 'Danielle Degville'
Jun 21,2021
0 people found
this helpful
Excellent customer service. Friendly staff. 90% of issues solved in excellent time. Lauren has been particularly helpful in the last 12 months....
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“Boiler Repair...”

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Jun 08,2021
Minithumbup
By: 'Adam'
Jun 08,2021
2 people found
this helpful
Had issues with the boiler at the property I rent, this was resolved quickly by Northwood. Original plumbing company could not fix the issue as the boiler was still under warranty, Lauren at Northwood arranged for the Worcester Bosch engineer to come out on the ...
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“5 Star Service...”

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Jun 07,2021
Minithumbup
Robert
Maria
By: 'Ross'
Jun 07,2021
0 people found
this helpful
From the minute we enquired about a number of properties Robert fully understood our overall requirements and contacted us to arrange a viewing for the right property (not just the first one that came available within our budget). From the viewing to application Robert and ...
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“5star Letting Agent!...”

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Jun 04,2021
Minithumbup
Robert
Maria
By: 'Derek'
Jun 04,2021
1 people found
this helpful
The whole process of moving was made so simple and easy due to the Northwood team. Everyone i dealt with was so friendly and nothing was too much trouble. Now 5 months down the line any query i have is dealt with in a timely and ...
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“Thank You!...”

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Jun 03,2021
Minithumbup
By: 'Heidi'
Jun 03,2021
1 people found
this helpful
A big thank you to the Northwood team for organising the upgrade of the electrics in my rental property. Excellent service and communication. Thanks, Heidi Caldicott...
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“Highly Recommend...”

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Jun 02,2021
Minithumbup
Robert
Maria
By: 'Andy & Kate Freemantle'
Jun 02,2021
1 people found
this helpful
Highly recommend Northwood, fantastic service, always helpful and responsive to us as landlords and our tenants. Nothing is too much trouble for the team at Northwood....
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“Everyone I dealt with was very quick to reply......”

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Jun 01,2021
Minithumbup
Robert
By: 'Connor'
Jun 01,2021
1 people found
this helpful
Everyone I dealt with was very quick to reply, helpful and I could always contact them, even with the difficulties of covid....
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“Great service, very responsive to both mine a......”

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May 31,2021
Minithumbup
Maria
Robert
By: 'D Mason'
May 31,2021
1 people found
this helpful
Great service, very responsive to both mine and my tenants requirements with any issues or queries raised. I would definitely recommend!...
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“I’ve had a great experience so far with North......”

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May 29,2021
Minithumbup
Robert
By: 'Paul'
May 29,2021
1 people found
this helpful
I’ve had a great experience so far with Northwood, especially compared to other agents in Worcester. I have no complaints with them!...
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“The whole process of letting out our flat was......”

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May 29,2021
Minithumbup
Robert
By: 'Stephanie'
May 29,2021
1 people found
this helpful
The whole process of letting out our flat was extremely smooth and easy. Robert explained every step to us and was brilliant. Very professional and charming. I really recommend Northwoood....
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“100% Online & Trustworthy...”

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May 29,2021
Minithumbup
Maria
By: 'Mr Hampton'
May 29,2021
0 people found
this helpful
With a 100% online process, the team at Northwood handled my application process from start to finish and handover to the landlord absolutely seamless. Even when referees took too long to respond (or not at all) they kept me informed and got the job done. They ...
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“We moved couple of times and changed agencies......”

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May 29,2021
Minithumbup
Jonathan
Maria
By: 'Klara&Ionut'
May 29,2021
2 people found
this helpful
We moved couple of times and changed agencies but to be honest this agency seems it's not driven only by sales but with soul, so friendly and professional in the same time we are happy to rent our home through them! Rob, John and Maria ...
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“Overall excellent service...”

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May 29,2021
Minithumbup
Maria
By: 'Jack'
May 29,2021
2 people found
this helpful
The team at Northwood have always been quick to respond via email to any queries we have had, and have been quick to organise a resolution to any issues with the property when necessary....
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“Outstanding service levels...”

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May 28,2021
Minithumbup
By: 'Jack'
May 28,2021
2 people found
this helpful
Excellent communication which is friendly and informative. Email communication second to none with prompt delivery of actions. All round excellent attitude about what they do....
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“Great Service...”

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May 28,2021
Minithumbup
Robert
By: 'Matthew'
May 28,2021
2 people found
this helpful
We have just bought a property to let and chose Northwood Worcester after a friend recommended them. Firstly, dealing with Lauren and Rob has been a pleasure. Quick and efficient service and, most importantly, doing what they said they'd do when they said they'd do ...
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“Highly recommended....”

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May 28,2021
Minithumbup
Maria
Robert
By: 'Loro'
May 28,2021
1 people found
this helpful
Highly recommended. Very helpful throughout the whole process and responded very quickly to any concerns I had. Maria was in contact with me throughout and was very friendly and helpful. My precious estate agents were being difficult with sending over information and Northwood helpful me ...
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“Great Service - thank you!...”

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May 28,2021
Minithumbup
Robert
By: 'Laura Ann Schirrmacher'
May 28,2021
1 people found
this helpful
I have rented my flat through Northwood for 4 years now. From the start they were clear on the process and guided me through it. Through the whole Covid pandemic, the team were extremely helpful on what this meant for me as a landlord. As far ...
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“Fantastic year of service from all the team at Northwood...”

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May 26,2021
Minithumbup
Robert
By: 'Ros'
May 26,2021
3 people found
this helpful
Absolute first class service from everyone I have dealt with at Northwood right from the very first time I met Rob in February 2019 when I was thinking of renting out my former home. The rent guarantee scheme they offer is very secure and has worked ...
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By: Jonathan Edwards
Jun 07, 2021
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Hello Ros, Thank you so much for your lovely positive comments. We understand that being a remote landlord can seem daunting at times and it has been a pleasure to help with all aspects of the letting and management of your property to make it as stress-free as possible. It was particularly pleasing also to have been able to put you in touch with our mortgage broker who found a suitable re-mortgage deal for you. As a small business, we strive to give excellent service and happy customers mean th ...

“Brilliant service...”

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May 24,2021
Minithumbup
Jonathan
By: 'Jessica Allen'
May 24,2021
1 people found
this helpful
I’m pretty accomplished at managing my own properties but as my tenant left when I was in for a busy period I tried Northwood to find a tenant and manage for me for a bit. Well, I will never manage a property myself again. ...
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By: Jonathan Edwards
May 24, 2021
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Hi Jessica, thank you for your lovely comments and positive feedback which are much appreciated by the whole team. As a small business, customer service really is at the heart of everything we do and it is great to hear that since trying our fully-managed service, you have not looked back. Best wishes, Jonathan ...

“Excellent service, as expected...”

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May 19,2021
Minithumbup
By: 'Emma Hayward'
May 19,2021
3 people found
this helpful
Lauren Foster is professional, polite, conscientious and shows integrity. She always ensures my properties are compliant with the latest regulations and makes sure I receive any recommendations for action within a timely manner. I can rest assured in knowing my properties are well looked after ...
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By: Jonathan
May 24, 2021
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Hi Emma, Many thanks for your kind comments and positive feedback, it is very much appreciated by Lauren and all of the team. You have been a landlord client of ours now for several years and it is lovely to know that you are really pleased with the service you receive for your properties. Best wishes, Jonathan ...

“I would highly recommend Northwood letting ag......”

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May 18,2021
Minithumbup
Robert
Maria
By: 'Claire'
May 18,2021
2 people found
this helpful
I would highly recommend Northwood letting agents in Worcester. They have been friendly and professional, making the process of letting my house smooth and stress free....
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By: Jonathan
May 20, 2021
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Hello Claire, Thank you for posting a review and for your positive feedback. It has been a pleasure for us to help with the letting of your lovely property. The new occupiers could not have been more excited when they collected the keys and the work put into preparing the property for rental has been well worth it from the letting and on-going management side of things. Best wishes from all of us, Jonathan ...

“Very helpful, would definitely use again. Hel......”

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Apr 28,2021
Minithumbup
Maria
Jonathan
By: 'KF'
Apr 28,2021
1 people found
this helpful
Very helpful, would definitely use again. Helped me at every stage of the process. Communication was great, staff were friendly. 10/10 would recommend....
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By: Jonathan
Apr 28, 2021
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Hi KF, thank you for posting a review and for your positive feedback. Our main aim is to provide professional, helpful and friendly service and it is great that based on your experience, you would recommend Northwood to others. As a small business it really means a lot to us. We hope you are settling in well and that there are many sunny days ahead for the cricket. Best wishes, Jonathan ...

“A fantastic experience renting through....”

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Apr 26,2021
Minithumbup
Robert
By: 'Darek'
Apr 26,2021
1 people found
this helpful
A fantastic experience renting through Northwood Ltd in Worcester this year - very helpful and Jonathan in particular went out of his way to ensure that any issues I had were resolved quickly. Always a fast response to emails and easy to contact on the ...
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By: Jonathan
Apr 26, 2021
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Hi Darek, thank you for taking the time to post a review and for your positive feedback. It is a shame that we didn't have a suitable available property for you and K within your timeframe but we hope you are settling in well to your new home and will be very happy there, Best wishes from all of us. Jonathan ...

“Well, what can we say other than now we know ......”

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Apr 23,2021
Minithumbup
Robert
Maria
By: 'Dennis Robbins'
Apr 23,2021
1 people found
this helpful
Well, what can we say other than now we know that we chose the BEST letting agent in Worcester! From the moment of personal contact with Robert Challis at Northwood, to the end of result of him finding excellent tenants for our property, it has ...
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By: Jonathan
Apr 27, 2021
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Hi Dennis, many thanks for posting a review and for your lovely comments. As a small business, customer feedback is extremely important to us and also genuinely helps others to make a more informed decision when deciding which company to do business with so the time taken to post a review is greatly appreciated. We hope your new tenants are settling in well. Best wishes from all the team. Jonathan ...

“Northwood have been amazing to deal with from......”

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Dec 17,2020
Minithumbup
Robert
By: 'Kali'
Dec 17,2020
2 people found
this helpful
Northwood have been amazing to deal with from beginning to end. They made the inital process so easy and have been swift and professional throughout. They are such a friendly team and it has been a pleasure to get to know them over the course ...
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By: Jonathan Edwards
Dec 17, 2020
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Hi Kali, thank you so much for posting a review and for your kind comments. Where did those 2 years go? - it seems like only yesterday that you and Tom were moving in. Thank you also for looking after the flat so well. It looked lovely on the video tour, almost like a show home. Wishing you both every happiness in the future from all of us at Northwood. Jonathan ...

“Northwood were incredibly helpful in finding ......”

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Nov 27,2020
Minithumbup
Maria
By: 'Eleanor'
Nov 27,2020
2 people found
this helpful
Northwood were incredibly helpful in finding us a property to suit our needs. The team are very approachable and responsive to emails/calls....
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By: Jonathan Edwards
Dec 17, 2020
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Hi Ellie, Thank you so much for sparing the time to post a review and for your positive feedback. It has been a pleasure to help you and Richard find and secure a property and we hope that you will both be very happy in your new home. If there are any issues along the way (after the initial teething issues that are hopefully now sorted), we are here to help. Best wishes from all of the team. Jonathan ...

“Very efficient, kind and professional service......”

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Nov 25,2020
Minithumbup
Maria
By: 'MR'
Nov 25,2020
2 people found
this helpful
Very efficient, kind and professional service... we felt that we were in good hands throughout the whole process. Thanks again....
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By: Maria
Dec 17, 2020
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Hi Mr Rowson, many thanks for taking the time to post a review and for your positive feedback, it is very much appreciated. We hope that you are settling in well and enjoying living in Worcester despite the Covid situation, you certainly don't have far to go to enjoy some lovely walks along the river. Best wishes from all of us at Northwood. Maria ...

“FABULOUSReally friendly and prompt service a......”

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Nov 21,2020
Minithumbup
Maria
By: 'Sydnee'
Nov 21,2020
2 people found
this helpful
FABULOUS Really friendly and prompt service at a very stressful time, especially with the added issue of Covid. All members of staff were extremely helpful and made sure that everything was planned and prepped before the move in day and also checked upon after the ...
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By: Jonathan Edwards
Dec 17, 2020
View all comments (1)
Hi Sydnee, Many thanks for posting feedback about your experience of renting a property with Northwood Worcester and for your kind comments. It is a lovely feeling when we have been able to match the right tenants with the right property and we all hope you will be very happy there. Thank you for your patience and flexibility in response to the council contractors ripping up the pavement on the weekend that you were booked to move in and glad that everything went okay on the day. Best wishes fro ...

“Very helpful and communicated the process fro......”

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Nov 11,2020
Minithumbup
By: 'Tom'
Nov 11,2020
2 people found
this helpful
Very helpful and communicated the process from start to finish throughly! Always offered to call if I needed anything at all! Maria and Johnathan were especially helpful...
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By: Jonathan
Nov 12, 2020
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Hi Tom, many thanks for posting feedback and for your positive review, it is very much appreciated. We hope you are settling in well to your new home and that you will be really happy there. It was a pleasure to help. Best wishes from all of us, Jonathan ...

“Excellent experience from the team. Esp Maria...”

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Nov 10,2020
Minithumbup
Maria
By: 'Prince'
Nov 10,2020
2 people found
this helpful
Excellent experience from the team. Esp Maria. Our application process was completed within a week. communication was excellent! Our house was clean and spotless on arrival. We just can’t fault them. Thank u for a wonderful experience. Portia&Prince....
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By: Maria
Nov 12, 2020
View all comments (1)
Hi Portia & Prince, thank you for posting a review and for your kind comments. Re-locating from a different part of the country can be a stressful time and, with the help of a video tour, we are pleased that we were able to help you secure a Worcester property. We hope you will be very happy in your new home and we are here to help with any issues you may have as you settle in. Best wishes from all of us. Maria ...
Staff picture Jonathan
(72)
Staff picture Maria
(50)
Staff picture Robert
(55)
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Complaints Procedure

A copy of our Complaints Handling procedure is available upon request.
Last updated at 8:38 AM 30/04/2020 by Jonathan Edwards

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Branch - Worcester, WR1