Useless from the outset, problem after problem and nothing done to fix it. Property totally unfit for purpose, electrically unsafe, stank of BO and curry from the previous tenant, utterly unhygenic. Had bailiffs chasing me from the previous tenant. Failed to tell me it was next to a nightclub, couldn\'t sleep 4 nights as week. Extortionate fees, utterly terrible. Staff rude, unhelpful, fob every problem off as if not their fault, when it blatently is, forge legal paperwork to make it seem like they care, when they don\'t. Once they have your money, that\'s it. AVOID AT ALL COSTS.
What agent could do to change your mind?
Not rent out an unsuitable property, get your staff trained to fix problems when they\'re reported, not a month later and to be able to talk to people, stop being so useless.