In six year\'s of renting this is easily the most unpleasant estate agent I have ever dealt with. They treat you like a delinquent child. They are totally inflexible in discussions; very rarely if ever answer the phone and take months, if at all, to deal with problems. I loathe dealing with them and this is such a pity as the property itself is really nice. I\'ve talked to other tenants and if anything they have an even worse opinion of them than me! Avoid at all cost.